Ratings based on 90 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Dallas
Nice hotel.Posted Jul 31, 2015
Very nice staff and close to shopping areas. Everyone is very helpful and the room was clean and quiet.
for Everyoneby A verified traveler
Convenient, very clean, beautiful room & amenitiesPosted Jul 20, 2015
Had less than 24h to book a hotel in this busy metropolitan area, & I must say I was very pleased overall with this Hampton location. The lobby & rooms were very clean, the bathrooms spotless, the amenities well stocked! For the price we paid, I was more than pleased. However my only complaint was something that involved a staff member. My husband & I reside in east Texas, roughly 4.5h from this location. Given this was a Friday & we'd both worked, I knew it would be we past the 3p check-in time before we'd get there. Even so, we encountered 2 wrecks, which set us even further back. Long story short, I called the lobby twice to let them know it'd likely be after 9p before we'd arrive, but well before midnight. On the first call, the receptionist was very friendly & polite, & lead me to believe that this was OK & that I would not lose my room. However, on the 2nd call the same receptionist offered to "go ahead and check (me) in" to the system so that, if in the event I didn't make it by midnight, my room would stay reserved. He offered to do this, however, only if I'd give him my credit card number "in the event of a liability." Having been former military, I have stayed in umpteen hotels all across the country, & have never been asked such a question. I politely refused & stated I'd take my chances. The reason I find this odd is that I'd already booked & paid for my room on Expedia, thus shouldn't my card already be on file for "liabilities?"
for Everyoneby A verified traveler from Dallas, Tx
Very nice and close to shopping.Posted Jun 23, 2015
Pros: The hotel had everything i needed.
Cons: Not getting a room near crying children.
My room was very nice with the staff members very pleasant and helpfull.
by A verified traveler from kinder, la
Not my kind of hotelPosted Jun 14, 2015
Checking in, lobby is small, was crowded! 2 people checking people in, the guy never said welcome, he handed me room card, I asked where do I go, he said turn your room card over its written on card, elevator is behind the wall. The bed was totally hard and you could feel the springs..(old!)
for Everyoneby A verified traveler from Seattle, WA
2 nights for business.Posted May 18, 2015
Location: Good Thai restaurant 1 mile away. For southern food, try Sammy's. It's about 4 miles away.
Nice hotel, in keeping with the better Hampton Inns. Very friendly and accommodating reception staff. Even though it is next to the I-10 freeway, there was no freeway noise in our 8th floor room.
for Couplesby Carlos from Kingwood
nicePosted May 1, 2015 on Hotels
Very good nice place
for Familiesby A verified traveler
Dance convention weekend stayPosted Mar 10, 2015 on Hotels
Always a good choice! Clean, convenient and a great deal. Will stay here again next time.
for Personal Eventby Dawn
Posted Feb 20, 2015 on Hotels
for Everyoneby A verified traveler from The Woodlands, TX
Pretty good choicePosted Feb 16, 2015
GREAT Breakfast, clean rooms and a terribly uncomfortable bed just about sums it up. They promised not to hold anything on my card for incidentals and they LIED. Other than that and the bed, it was an okay stay.
for Familiesby A verified traveler
Posted Feb 16, 2015 on Hotels