Ratings based on 423 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice venue

Posted Nov 4, 2014
Good hotel. We celebrated a friends wedding there. All very pleasing.
2 out of 5
by A verified travelerfrom Baton Rouge

Nice hotel, terrible service.

Posted Oct 21, 2014
Pros: The hotel is a lovely old hotel, downtown.
Cons: SERVICE
Location: Downtown near restaurants, nightlife, museums.
Check in was supposed to be at 3:00. We were told that our room would not be ready for at least an hour. It was because of the kind of room we booked. We ended up taking a city view, smaller room. Not what we paid for. The staff was very condescending when I expressed my displeasure. We had an event to attend and the man told me to just go and change in the bathroom. I called the manager and my call was never returned. The room I booked was higher priced than the one we got, but no refund of the difference was offered. Not a good experience.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom St. Joseph, LA

Good location for football game. Very convenient

Posted Oct 21, 2014
Pros: Location
Cons: Better bed sheets.
Location: Good location. Quick access to many things.
Very convenient. Nice hotel. Comfortable. Not much space though for unloading. Gets very crowded.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston

Posted Oct 20, 2014
Pros: I like the history of the hotel, its ambience, and the view of the Mississippi River.
Cons: Check-in procedures. Rooms were said to not be ready before a 3 pm check in on a football game Saturday, but were magically ready exactly at 3.
Location: Near the old State Capitol, the USS Kidd, the Shaw Center, the State government complex, and the Mississippi River
Arrived early afternoon to check in prior to heading to tail gate party prior to LSU Football game. There was a large crowd milling about the lobby because they were not allowing guests to check in prior to 3 pm. The hotel was also hosting the University of Kentucky football team, which added to the congestion. When rooms became available for check in at 3, there was a massive line of folks trying to get checked in, before heading to the ball game. It is understandable that some rooms might not have been cleaned and available before 3, but it certainly would have eliminated some crowding and anxiety had they been able to assign available rooms a bit earlier. Otherwise, the hotel is very lovely and our stay was very pleasant.
5 out of 5
Recommended
for Everyone
by A verified traveler

Mississippi River View

Posted Oct 13, 2014
Cons: Parking is a challenge in this location, but paid parking is right next door.
The room was comfortable and the design was upscale. The staff was helpful and provided me an upgraded view upon check in.
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient toll downtown activities

Posted Oct 5, 2014
Pros: Very nice. Front desk staff quick and very polite. Valet service great as well. Room with a lovely view of the Mississippi River.
Location: Went to Live After Five and only had to walk a block. There are many restaurants & bars with live music. We don't gamble but there is a casino close.
This was a one night "staycation". Convenient to downtown Baton Rouge with many activities including Live After Five.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom San Miguel de Allende, Mex

Very convenient location...

Posted Sep 26, 2014
Pros: The atmosphere...the decor...the location...
Location: It is in an ideal location...the eatery was across the street...the theater was also right there...and the old capital building was magnificent...
The hotel was in the heart of the most interesting section of the city. The breakfast was superlative. The staff was very polite and helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 22, 2014
Great hotel Valets worked hard to keep up with vehicles Friendly staff Location is great Geaux tigers
5 out of 5
Recommended
for Everyone
by A verified traveler

Friendly staff, good service, clean room!

Posted Sep 16, 2014
Desk staff very friendly and efficient ! Valet service a big plus! Pet friendly too!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Lake Charles, LA

Nice hotel in the downtown area.

Posted Sep 15, 2014
Friendly staff, clean hotel, good location downtown.