Ratings based on 388 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very Welcoming!!!

Posted Jul 28, 2014
We loved it here!! Our experience was fantastic the concierge was very helpful. They went above and beyond. I would definitely recommend staying here.
4 out of 5
Recommended
for Everyone
by A verified traveler from Corpus Christi, Texas

Nice

Posted Jul 18, 2014
The hotel has a gear location. It was very easy to find excellent restaurants within walking distance.
2 out of 5
by A verified traveler from G

Disappointed

Posted Jul 6, 2014
Hotel is under remodeling including the executive services suite, which should have been revealed on booking. The hotel staff where confused and although polite, ineffective. Because we were there over the 4th, they required that we purchase wristbands for our adult children(who we were visiting) to pay $25 a piece to watch the fireworks with us. Ridiculous
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 29, 2014
Friendly staff. Room was clean and comfortable. Very nice for an older hotel. Great place.
3 out of 5
Recommended
for Everyone
by A verified traveler

Business trip

Posted May 19, 2014
Pros: Great view, nice wood work,
Cons: The locks on the rooms, the telephone is supposed to work, the alarm clock did not function and time could not be set.
Location: Near river, USS KID, Paddle wheeler, right downtown capitol center
Everyone was very polite, but that only goes so far. when the phone will not work properly and door card/ lock on door very difficult to use, I had to get security to open door on more than three occasions. would I stay there again, Maybe.
5 out of 5
Recommended
for Everyone
by COL from Lafayette, LA

Weekend trip

Posted May 11, 2014
We stayed in a renovated room and it was really nice!
2 out of 5
by A verified traveler from P

Noisy hotel construction in afternoon

Posted May 11, 2014
Front desk folks were helpful. Location great. Hotel construction activity made afternoon nap impossible.
1 out of 5
by A verified traveler from Baton Rouge la

Bad stay

Posted May 5, 2014
Check in was at 3 and when I got there the room wasn't ready. The clerk said he would call but never did. So didn't get to check in til 530. Didn't seem to bother them. For what I paid for the room I would have expected better service.
3 out of 5
Recommended
for Everyone
by John

Average

Posted Feb 15, 2014
Pros: Good location
Cons: Nobody manning the breakfast area, couldn't get an omelette or pancakes. Waited 20 minutes.
Good location, nice staff, but small rooms, and had problems getting breakfast.
5 out of 5
Recommended
for Everyone
by Becky from Baton Rouge

Relaxing

Posted Feb 9, 2014
The location is great. Walking distance to a variety of restaurants even though there is one in the hotel. Really nice lounges with live bands. Two casinos really close. Breakfast was great in the hoteI restaurant and if you want it delivered to your room they will. will be returning