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Reviews of Motel 6 Denham Springs, LA

2 out of 5
Motel 6 Denham Springs, LA
125 Rushing Road W, Denham Springs, LA

Reviews

5.4
Rating 10 - Excellent. 46 out of 243 reviews" "
Rating 8 - Good. 38 out of 243 reviews" "
Rating 6 - Okay. 41 out of 243 reviews" "
Rating 4 - Poor. 32 out of 243 reviews" "
Rating 2 - Terrible. 86 out of 243 reviews" "

5.8/10

Cleanliness

6.0/10

Staff & service

4.8/10

Amenities

5.6/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

10/10 Excellent

Allyson

Stayed 3 nights in Mar 2024

10/10 Excellent

Allyson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Mar 2024
Response from Nancy Y. on Mar 19, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Allyson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big rooms friendly staff
Stayed 1 night in Mar 2024
Response from Nancy Y. on Mar 19, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

Anatole

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Danielle

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Burns on the blankets, dirty pillows with clear clumps of black hair, lumpy pillows, a single towel for a 2 queen bed room, shower rod is broken & barely holding on to the wall, bathtub faucet constantly drips
Stayed 1 night in Dec 2023
Response from Barbara on Jan 23, 2024
Hi, Danielle! Please accept our sincere apologies for the inconvenience caused. We agree that the lack of cleanliness is unacceptable, we request you to please take this as an off case since we are thoroughly working on cleanliness and it is one of our basic aspects to serve our guests with. Rest be assured, we have updated our team to take the required action immediately to resolve this particular issue. Have a great day ahead! Regards, Barbara

6/10 Okay

Donna, Metairie

Business traveler
Liked: Cleanliness, amenities
Disliked: Staff & service
The building is run down. Holes and cracks in the walls. The bed was terrible. No closet to hang my clothes. With no carpet in the room it at least looked clean. I don’t think I would stay there again unless it was extremely cheap.
Stayed 1 night in Dec 2023

2/10 Terrible

Jessica L

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give 0 stars I would. This was by far the worst hotel you could have stayed at. The room was nothing like what was pictured. There was nothing other than a bed and a mini fridge in the middle of the room. No table or chairs, dirty sheet and bedding. The floors were sticky. I felt unsafe in general as I was approached and offered drugs before I even got to my room.
Response from Barbara on Jan 22, 2024
Hi, Jessica L! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Barbara

4/10 Poor

Sarah

Disliked: Staff & service, property conditions & facilities
The check in person was on her phone the entire time and slow to react to requests
Stayed 1 night in Nov 2023
Response from Barbara on Jan 22, 2024
Hi, Sarah! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Barbara

8/10 Good

micheella

Stayed 1 night in Nov 2023
Response from Barbara on Jan 22, 2024
Thank you for your appreciation, Micheella! We hope to give you consistent service every time. Regards, Barbara

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Jeff

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
I had three nights booked. The first keys I was given did not work. Receptionist reprogrammed keys and gave me a different room. Once in the room I noticed there was no trash can in them room the bathroom door had no lock and there was no fan with exposed wires. The beds were fairly comfortable but comforter was more a flat sheet. When I made the reservation it stated that there was a coin laundry on site, there was not. On the last night of my stay the keys stopped working and had to get them reprogrammed. The room was not cleaned, no fresh sheets or towels the whole three night stay. I had to get fresh towels from the front desk every day. Out of the five(5) employees I spoke with only one spoke English and that was the receptionist that checked us in on the first night making communicateing my needs very difficult. I will be making the same trip next year but will not be staying here.
Stayed 3 nights in Oct 2023

2/10 Terrible

Travis

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Eva on Oct 13, 2023
Hi, Travis! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Eva

8/10 Good

Ethan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole staff is super friendly and very accommodating.
Stayed 1 night in Sep 2023
Response from Eva on Oct 13, 2023
Delighted to hear your words of praise, Ethan! We will ensure consistent service when you visit us next time. Have a pleasant day ahead. Regards, Eva

10/10 Excellent

Donald

Stayed 1 night in Sep 2023
Response from Eva on Oct 13, 2023
Hi, Donald! we are happy to hear you had a great time with us. Your precious words of gratitude have meant a great deal to us, and hope to serve you even better soon. Regards, Eva

2/10 Terrible

Alysia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE ! There are bed bugs cocroachs, the toilet doses not have a handel, the bed that i was staying in was a non smoking room but the sheets had burn holes in them the shower rod was coming off the wall and the phone in the room does not work.DO NOT STAY HERE ITS NOT WOTH HOW CHEEP IT IS
Response from Dewi on Sep 11, 2023
Never meant to disappoint you, Alysia! Request to consider the concern of the cleanliness as an off case, as it is one of our highlights. Do give us another chance to host you soon, and we will ensure that you would experience the comfort and hospitality we are known for. Regards, Dewi

2/10 Terrible

Josh

Business traveler
Disliked: Cleanliness, property conditions & facilities
Lots of bugs, dirty furniture and linen/towels, moldy door jamb. The furniture looked like it was stolen from a homeless encampment. The tv was good and the AC was the crown jewel of the room.
Stayed 3 nights in Jun 2023
Response from Ava on Jun 21, 2023
Hi, Josh! We deeply regret the unpleasant experience you had with us. Thanks for notifying this issue and be assured we will be taking this up and rectify it at the earliest. Feel free to reach out to us for any further queries. Have a nice day ahead! Regards, Ava

10/10 Excellent

Brittany

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
EVERYTHING WAS AMAZING AND VERY PRICE WOULD DEF BE BACK
Response from Noah on May 18, 2023
Thank you for your appreciation, Brittany! We hope to give you a consistent service every time. Regards, Noah

2/10 Terrible

Barry

Disliked: Staff & service
Convient
Response from Barbara on May 18, 2023
Hi, Barry! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Barbara

2/10 Terrible

Barry

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice concept but terrible management. Had to cancel reservation due to these reasons On top of that informed was told by Expedia was unable to issue credit.
Stayed 1 night in May 2023
Response from Rosy on May 18, 2023
Hi, Barry! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Rosy

4/10 Poor

Don

Stayed 1 night in Apr 2023
Response from Ammy on May 4, 2023
Hi, Don! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 Terrible

Josh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

2/10 Terrible

Gail

Disliked: Cleanliness, staff & service
Paid for room in advance but when I attempted to check in, I was told there were no rooms available. A quick check on Expedia and others sites revealed that there were indeed vacant rooms available. My conclusion: there ere no rooms available to African Americans or there is something illegal going on at these hotels.
Stayed 2 nights in Mar 2023

2/10 Terrible

Joshua

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Lisa on Mar 7, 2023
Hi, Joshua! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Lisa

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Ava on Feb 22, 2023
Hi, Larry! Thanks a lot for staying with us. So glad to know you liked our services. Keep this love coming :) Regards, Ava

4/10 Poor

Adam

Disliked: Cleanliness
Stayed 1 night in Jan 2023
Response from Eva on Mar 15, 2023
Hi, Adam! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Eva

8/10 Good

Lorenzo

Stayed 1 night in Jan 2023

2/10 Terrible

Tina

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were to stay two nights there was roaches all in the room and I told the front desk and he didn’t care and didn’t offer a solution. We left that morning and didn’t stay the next night. Several customers were complaining of roaches and the the front deck clerk just laid back in his chair. I do have pictures. Will never stay again.
Response from Ava on Jan 13, 2023
Hi, Tina! Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Ava

10/10 Excellent

Keith

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I left my wallet with about $600 in cash in a towel in the bathroom. Left for about 2 hours, then realized it was missing. Went back to the front desk and it was there along with another personal item I had left. All the money still in tact!
Response from Lisa on Jan 10, 2023
Hi Keith! Thanks for taking out time to share your prestige review with us. We take pride in giving outstanding services to our customers and we are overjoyed to receive your compliments and appreciation. Regards, Lisa

6/10 Okay

Brent A

Check in was horrible, front desk was great fixing her mess up.
Response from Ammy on Dec 6, 2022
Hi, thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Noah

8/10 Good

Vera

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Ammy on Dec 6, 2022
Hi, Vera! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim

2/10 Terrible

Joshua

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This room was DISGUSTING. Beyond disgusting. The floors were so oily and dirty. You could literally slide on the floor in your shoes. The sink faucet was falling apart, the curtain over the window was barely hanging on, the shower was so nasty that I wore my crocs in the shower and was terrified to touch the wall. We opened the fridge to put our cold food in there and the fridge smelled like a dirty toilet bowl. One of the legs was bent on the bed frame. I can’t believe OYO allows their name on something like that. Gross.
Stayed 1 night in Nov 2022
Response from Ammy on Dec 1, 2022
Apologies for the problems you had faced, Joshua! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked online and was not informed until checkin that a deposit was required also signs posted said deposit was $50 and my card was charged $60. I also was bit by something, I think they have bed bugs
Stayed 1 night in Nov 2022
Response from Ammy on Nov 23, 2022
Hi, we are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim

2/10 Terrible

brayden

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
smelled like smoke broken beds broken door sticky floors not clean at all burn holes in beds
Stayed 1 night in Nov 2022
Response from Ava on Nov 11, 2022
Hi, Brayden! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Ava

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Ammy on Oct 19, 2022
Thanks for the positive rating, Charles! Hope to welcome you again soon. Regards, Noah

6/10 Okay

Joe

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Just okay.
The floor had something sticky over most of the surface. Probably from not being mopped with clean water after soapy water. Idk know for sure. But between the door and the first bed, it appeared something (soda maybe) had been spilled over about a 3’x5’ area closer to the bed than the door. Other than that, it was fine. Good shower and beds were acceptable. I don’t expect 5 star conditions from an economy hotel
Stayed 1 night in Oct 2022
Response from Ammy on Oct 19, 2022
Apologies for the problems you had faced, Joe! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim

2/10 Terrible

Zachary

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Save your time and money and go somewhere else
We arrived after driving 9 hours only to wait for 30 minutes because the maintenance man had the keys and the office was locked. The maintenance man was driving arojnd the property in his silver suv and finally decided to drop off the keys then we were directed to one side of the building when infact the room was on the opposite side. We then get to that room and it stunk so bad we all gagged. Went back to the office yet again for another cleaner room. Finally got a decent room. We had another reservation anf decided to cancel due to our experience. Hopefully no one else gets this experience.
Stayed 1 night in Oct 2022
Response from Ammy on Oct 19, 2022
Hi, Zachary! We never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Tim

6/10 Okay

Josiah

Stayed 1 night in Sep 2022
Response from Ammy on Oct 19, 2022
Hi, Josiah! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim

2/10 Terrible

Robert

Disliked: Property conditions & facilities
They gave me a room with a broken tv and wouldn't change my room
Stayed 1 night in Sep 2022
Response from Ammy on Oct 3, 2022
Hi, Robert! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim

2/10 Terrible

Cheyenne

Stayed 1 night in Sep 2022
Response from Ammy on Oct 3, 2022
Hi, Cheyenne! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim

2/10 Terrible

Shannen

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were not able to stay because every room was filled with roaches. No room was in condition for us to complete stay.
Stayed 1 night in Sep 2022
Response from Terry on Sep 26, 2022
Hi, thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Terry

10/10 Excellent

Alberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 5 nights in Aug 2022
Response from jane on Sep 11, 2022
Hi, Alberto! We are glad to see that you liked our services. Regards, Jane!

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Terrible
There was an issue with the the deposit staff said I had 15 minutes to get off the property or they was going to call the cops after I had already been staying there for around 2 weeks
Stayed 1 night in Sep 2022
Response from Ammy on Sep 11, 2022
We are sorry to know this. Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Amelia.

10/10 Excellent

Alberto

Business traveler
Liked: Staff & service, property conditions & facilities
Room service isn't every day
Stayed 5 nights in Aug 2022
Response from Jane on Sep 6, 2022
Thank you so much for the wonderful rating, Alberto! Be assured, we have marked a note of this concern to ensure a comfortable and relaxing stay ahead :) Regards, Jane!

10/10 Excellent

Alberto

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Everything is good except the room service still skiping days instead of doing every day.
Stayed 4 nights in Aug 2022
Response from Jack on Aug 29, 2022
Great to hear this! Thanks for being part of our family and we will always strive to keep up with your expectations. Regards, Jack

6/10 Okay

George

Disliked: Staff & service
Stayed 1 night in Aug 2022
Response from Ammy on Aug 30, 2022
Hi, George! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep your standards in the future. Regards, Amelia.

2/10 Terrible

Patience

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experience was horrible. When I arrived there was a 50$ deposit which is not mentioned before at all. The people working the property were completely rude. We were put into a room that had a broken air conditioner as well as other issues. Overall the stay was not good at all.
Stayed 3 nights in Aug 2022
Response from Arthur on Aug 23, 2022
Hi, we are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Arthur

10/10 Excellent

Alberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
What i recomend is to do a room service daily
Stayed 5 nights in Aug 2022
Response from jane on Aug 23, 2022
Hi, Alberto! We are happy to know that you liked our services. Have a pleasant day ahead :) Regards, Jane!

2/10 Terrible

Bryan

Stayed 1 night in Aug 2022
Response from Arthur on Aug 19, 2022
Hi, we are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Arthur

6/10 Okay

larry

Traveled with family
Liked: Property conditions & facilities, room comfort
think twice
stayed here while our hiuse was getting ready for move in issues i had cigarette burns in sheets,tv didnt work, took 3 days to fix, holes un walls ,charged me a pet fee for my service animal and was not supposed to and would not refund me ..there is a reason it lowest rate in town,homeless people all over kids scared to go outside..this is not a memorable stay
Stayed 4 nights in Aug 2022
Response from Arthur on Aug 17, 2022
Hi, we are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Arthur