Ratings based on 26 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by margaret from auckland

A hotel retaining its historical atmosphere

Posted Jun 14, 2014
Pros: The elegance of the decor,the log fire and the views from the deck. Dinner of the highest quality
Cons: A little more finesse and attention from the wait staff
Location: Excellent location to ferry and walks.
A delightful break in a beautiful setting with every comfort and friendly service
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to water.

Posted Apr 28, 2014
Great hotel and staff. A very nice restaurant too. Room very very small though.
5 out of 5
Recommended
by Tailstaylor from Uk

This traveler left a rating score only Posted Jan 15, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified traveler

very lovely hotel

Posted Dec 18, 2013
Amazing stay , amazing hotel, what more can i say.
5 out of 5
Recommended
for Everyone
by English couple

Lovely traditional hotel with fantastic views

Posted Nov 20, 2013
Lovely old fashioned but very comfortable hotel right on the seafront with marvellous views over the Bay. Staff incredibly helpful and friendly. Delicious high quality meal in the restaurant. Highly recommend
5 out of 5
Recommended
by scruff from kerikeri

Great for a getaway,

Posted Oct 8, 2013 on Hotels.com
Very charming and a great dinner
5 out of 5
Recommended
for Everyone
by Robert from Andover, Hampshire, UK

Great holiday

Posted Jan 28, 2013
Pros: Postioning and food
Location: Excellent, Russell is a lovely place to visit and is a must when visiting the North Island
First class venue overlooking the bay. The highlight of our superb holiday to New Zealand A must stay if visiting the bay of Islands
3 out of 5
Recommended
for Couples
by A verified traveler

Good location, service could be improved

Posted Jan 11, 2013 on Hotels.com
This hotel is in a great location and offers all of basics one would need. However, service was lacking, especially considering the rate paid. No valet service available and staff seemed unwilling at times to cater to requests.
5 out of 5
Recommended
by A verified traveler

Perfect location

Posted Jan 3, 2013 on Hotels.com
Lovely old hotel in great condition, in the perfect spot overlooking the bay. Appreciated the free wi-fi and breakfast included in rate. Try and get a waterfront room if possible (room 4 has a great balcony).
4 out of 5
Recommended
by Gary

One nighter

Posted Dec 17, 2012 on Hotels.com
Very Good, Great Breakfast