Ratings based on 715 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
by A verified traveler
Cold room without working phones in the roomPosted Mar 2, 2015
Cons: working amenities!
Thermostat in the room was calibrated to 65 degrees and could not be changed, making for a somewhat cold night. Hotel services were somewhat limited by virtue of the fact that the phones were not working (which, in all fairness, I was informed about when I checked in). For the rate charged, other hotels nearby offered better value for money.
by A verified traveler
Posted Mar 1, 2015
With prepaid reservation from Expedia, I went to the hotel to find there are no rooms available.
for Everyoneby A verified travelerfrom MD
Good deal: parking and breakfast freePosted Dec 31, 2014
No bad, 30 min to NY city downtown with no toll way alternative
for Everyoneby A verified travelerfrom Melbourne, Australia
A fabulous hotel close to Manhattan & JFKPosted Dec 17, 2014
Pros: The staff were friendly and helpful. The delicious buffet breakfast was a good start to each day. The hotel is of the standard of a 4 stars hotel.
Cons: Some hair conditioner for the bathroom.
Location: This is a great location. Bayside is a wonderful NY suburb in the Boro of Queens.
We had a perfect stay here at the Aria Hotel. This hotel had everything that suited us. We would recommend this hotel. The hotel offers affordable accommodation close to Manhattan. The LIRR train station is a comfortable 15 mins walk away. There's a Starbucks close to the hotel. The hotel is located approx. a 20 mins drive from JFK.
for Personal Eventby kennethfrom Bayside
Good!Posted Dec 6, 2014 on Hotels.com
Small room but comfortable. Fine for a short stay. Friendly staff. Good breakfast.
for Familiesby Mary Ellenfrom Vermont
Disappointed.Posted Dec 3, 2014 on Hotels.com
We love this hotel. But our first night the room key did not work. It was after midnight and the lock was apparently broken. The manager got us into a different room. But it was a downgrade to a queens size bed and so far no compensation has been made. We were told that "next time" we stay they will give us "a deal." Then I was charged to an extra night. I had to hound the manager who told me she meant to call back was was very busy. She then told me that there was nothing they could do as I had booked through Hotels.com. I asked to speak to the general manager who promises I will be refunded. So far no refund. He also promised a "good deal" next time we come. I am debating over whether we will stay there again. We are quite disappointed in the way things were mishandled.
for Couplesby bethfrom south bend
Restful haven close to airports and NY city.Posted Dec 3, 2014 on Hotels.com
Stayed only one night after a trip to New York City. The hotel is in a great neighborhood, the staff are very friendly and the helpful. Free parking and a room which was somewhat smaller than average but it was comfortable and spotlessly clean. Would stay again.
for Familiesby Kailasamfrom Wernersville pa
Great HotelPosted Dec 2, 2014 on Hotels.com
for Business Travelersby Brianfrom Vegas, NV
Good Spot, Good PricePosted Nov 23, 2014 on Hotels.com
Service was 3/5, Breakfast was pretty weak (but at least it was included), the facility itself was aged, but the rooms were okay... The pillows were uncomfortable.
for Business Travelersby A verified travelerfrom Philadelphia, PA
Outdated and smoky, but clean and comfortablePosted Nov 19, 2014
Pros: It was in a good location and the room, bathroom, and bed were comfortable and clean. Staff members were courteous.
Cons: They should get rid of or segregate "smoking" guest rooms. They should keep the (noisy) refrigerator out of the room and only offer it upon request.
Location: Bell Blvd. is within walking distance, meaning there is plenty of food and drink nearby. It's also close to the Long Island Expressway.
The hotel was a bit outdated, as others have mentioned, though it seems that they attempted to update the bathrooms a bit. The room and bed were comfortable and clean. My biggest complaint is that the hotel allows smoking inside. It wouldn't be so bad if the smoking rooms were on separate floors, but they're interspersed with the non-smoking rooms meaning the hallway to get to my room was filled with smoke. Now, I used to be a bartender, but even so I still got congested and teary on the way to my room. Plus, all the smoke follows you when you open your door. The hotel needs to get on board with the rest of the country and ban smoking inside the rooms (and outside the front door). Keep the smoking salons if you must. The smokiness is important if you're meeting people, interviewing, etc. as it gets on your clothes and can make for a horrible first impression. The lobby wasn't anything grand, just a small little room with some places to sit. Even on weekdays, the breakfast isn't put out until 7:30am so I wasn't able to experience it. However, I was reminded a few times that they had breakfast so it seems to be something they're proud of.