Exterior

Reviews of Hampton Inn Beaufort

2.5 out of 5
Hampton Inn Beaufort
2342 Boundary St, Beaufort, SC

Reviews

8.6

Excellent

Rating 10 - Excellent. 527 out of 1000 reviews" "
Rating 8 - Good. 282 out of 1000 reviews" "
Rating 6 - Okay. 106 out of 1000 reviews" "
Rating 4 - Poor. 44 out of 1000 reviews" "
Rating 2 - Terrible. 41 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle, Weymouth

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, close to the bike path.
Stayed 2 nights in Apr 2024

4/10 Poor

Ron

Disliked: Property conditions & facilities
TV didn’t work. Room had 1 light, too dark. No USB ports. Sink drain plugged.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 22, 2024
Dear Ron,While we thank you for being our guest and sharing your feedback, we are sorry you had a few concerns during your stay. Please know that our team is always ready to provide assistance and address any issues that may arise. That said, we will be sure to review your comments with our team to ensure we are always offering our best. We hope we have another opportunity to welcome you back and impress you further.

2/10 Terrible

warren

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This may have been the worst room I've ever stayed in. Shower knob came off in my hand. No USB's in the room. The electrical outlets on the lamps did not work. iron did not work. TV was set up like a TV from 10-15 years ago. Not a smart TV so no Netflix, HBO, Prime video, etc. Didn't even stay my last night. I have stayed at many Hampton Inns and have been very satisfied. This hotel needs a serious upgrade. Hopefully it's in the plans. Extremely disappointed.
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 19, 2024
Dear Warren,Guest satisfaction means everything to our team, so while we thank you for being our guest and sharing your feedback, we are disappointed that you were not pleased with your stay. Your feedback will help us make effective changes, so we will review your comments with our team and make necessary improvements. We're grateful for your time and hope to welcome you back for a more pleasant stay in the future.

8/10 Good

Marylou

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

melanie, Greensboro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Daneille

Liked: Cleanliness, staff & service, property conditions & facilities
The area seems secluded even though it is convenient to restaurants, shopping, etc. Nice and quiet, clean.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 8, 2024
Dear Daneille,Thank you for your perfect rating! It is so lovely to hear you had a wonderful time staying with us at Hampton Inn Beaufort. We love hearing that our guests could enjoy shopping and dining with ease thanks to our convenient location. Come back soon!

10/10 Excellent

Mary Ellen, Palm Bay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very pleasant.
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 3, 2024
Dear Mary,Thank you for your kind feedback! It's thrilling to hear you found our team pleasant during your stay. We eagerly await the opportunity to welcome you back to Hampton Inn Beaufort for another five-star experience.

10/10 Excellent

Scot

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Sam

Traveled with family
Liked: Cleanliness, staff & service, amenities
Our go to hotel when we come visit. Love the location and feel safe staying there. Clean and quiet.
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 3, 2024
Dear Sam,Thank you for returning to Hampton Inn Beaufort. We're thrilled to have earned your trust with our convenient location and clean accommodations! Our team is already looking forward to your next stay!

8/10 Good

Carl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One thing -- if you are on the ground floor people walking by on the pathway can see directly into your room at night, when the room is lighted from the inside. There is only a sheer curtain. The thick curtain is a dummy and does not slide across...it only covers 25 percent of the window. I checked on my own room and if you are on the paved path to the front you are about ten feet from the window and can see right through the sheer curtain.
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 27, 2024
Dear Carl,Thank you for taking the time to review your stay at Hampton Inn Beaufort. Your feedback is extremely important to us and the information regarding the room's curtains will be passed on to the appropriate team. We want all of our guests to feel that their privacy is not compromised and hope that you will come to visit us again.

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

marie

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 12, 2024
Dear Marie,Thank you so much for choosing to stay with us at Hampton Inn Beaufort. We aim to provide every guest with a wonderful experience, so we're thrilled that was the case for you. We'd love to read more about what made your visit so great! The pleasure was all ours, and we hope to welcome you back in the future.

10/10 Excellent

Cheryl

Stayed 1 night in Mar 2024

6/10 Okay

Kathryn

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Soiled comforter on the bed with dried fluid that appeared to be blood.
Stayed 1 night in Feb 2024
Response from General Manager on Mar 5, 2024
Dear Kathryn,We greatly appreciate your feedback. The cleanliness of our accommodations is one of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. We will be sure to discuss your comments with our housekeeping team and make improvements where necessary. Thank you, and we hope you will consider giving us another chance in the future.

8/10 Good

elaine

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attractive entrance. One woman working desk and she was beyond kind. The hotel was a bit run down-has not be remodeled like previous one we stayed in. Had to ask for swag bags and they were out of dog ones. Had to have maintenance bring up door hang saying dog in room. Oatmeal option and hard boiled eggs was nice surprise at breakfast bar.
Response from General Manager on Mar 5, 2024
Dear Elaine,Thank you so much for the high rating! We're so happy to know that you enjoyed our tasty breakfast options during your visit. That being said, while we're pleased to know that our front desk team impressed you, we're sorry to hear about any disappointment in the service you received overall. In addition, it's unfortunate that the upkeep of our accommodations failed to impress you, as this matter is crucial to us. All of our comments will be discussed internally, and we'll make improvements where necessary. Please consider giving us another chance soon.

10/10 Excellent

harry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Total success for an on the road last minute comfy nite!!
Stayed 1 night in Feb 2024
Response from General Manager on Mar 4, 2024
Dear Harry,It's always our goal to provide a comfortable and welcoming environment for all our guests. Thank you for choosing Hampton Inn Beaufort, and we look forward to welcoming you back for many more five-star stays!

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Fire alarm at near 0600.
Stayed 1 night in Feb 2024
Response from General Manager on Mar 4, 2024
Dear Donald,Thank you for your review and for giving us a perfect rating! It was a pleasure having you as our guest. As you know, the fire alarm is in place for the safety of our guests and we cannot control when it goes off. When it does, it is our duty to follow up and make sure everyone is safe. Nevertheless, we apologize if you were inconvenienced in any way. We'll be sure to discuss your report with our team to determine ways of improving our guest experience in this respect. Take care, and we hope you return soon for a seamless visit!

10/10 Excellent

Carmen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Feb 2024
Response from General Manager on Feb 29, 2024
Dear Carmen,Thank you for sharing your experience at Hampton Inn Beaufort! Your comfort is our priority, and it's fantastic to know you enjoyed your time with us. We look forward to welcoming you back for another wonderful stay.

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Excellent hotel.
Stayed 3 nights in Feb 2024
Response from General Manager on Feb 27, 2024
Dear David,Your five-star review is much appreciated! We are so happy you had a great experience at Hampton Inn Beaufort, and you can rest assured that we will keep up the great work. Come back anytime!

10/10 Excellent

janice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice rooms but signage to find it is challenging.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 20, 2024
Dear Janice,Thank you for choosing to stay at Hampton Inn Beaufort! We're delighted you enjoyed our comfortable accommodations, and we'll make sure our signage is helpful. We appreciate your kind praise and hope you'll come back.

8/10 Good

Ned A

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Coleman

Stayed 2 nights in Feb 2024

6/10 Okay

Randolph

Stayed 1 night in Feb 2024

8/10 Good

Lashaundria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Steve

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

tom

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Neat, New and the room was fantastic.The staff was wonderful. The selections of TV stations were more gear for Sports aand not family. Wish there had been a Great American Family station and a Hallmark channel but not availiable at any of the Hamptons at this point
Response from General Manager on Jan 22, 2024
Dear Tom,It was such a pleasure to host your recent visit, and we appreciate you taking the time to share your review. We are delighted that you enjoyed our friendly hospitality and comfortable accommodations. However, we regret any inconvenience caused by our available channels; thanks for the input. Should your travels bring you back our way, please return to Hampton Inn Beaufort.

6/10 Okay

Maira

Stayed 2 nights in Jan 2024

10/10 Excellent

Mabel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk staff.
Stayed 1 night in Jan 2024
Response from General Manager on Jan 12, 2024
Dear Mabel,Thank you for taking a moment to share your wonderful review. We know the staff at Hampton Inn Beaufort makes all the difference, and we truly appreciate you highlighting the wonderful service at the front desk. Should your travels bring you back to the area, we look forward to welcoming you back again.

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Ryane

Traveled with family and small children, Traveled with family
Liked: Amenities
First time here and the staff were super sweet. The room was spotless and hotel was quiet. It also did not cost a fortune. Great place to stay if you are passing through or visiting loved ones at MCRD.
Stayed 1 night in Dec 2023
Response from General Manager on Dec 22, 2023
Dear Ryane,From our amazing accommodations to our friendly team members, we're so thrilled to know that you enjoyed everything about your visit. Thank you so much for the high rating, and we hope to see you again soon.

10/10 Excellent

George

Stayed 2 nights in Dec 2023

2/10 Terrible

Huong

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Rachel

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
I would stay again.
The windows had little kids hand prints all over them and the refrigerator in the room has some kind of spilled juice in and it took awhile to get cold. The room was great, bed was wonderful. The crappy part at 5am the garbage truck comes and bangs alot and wakes you up. It rattles the whole heating unit and sounds like someone is banging on it. We had to get up early everyday of our stay anyways but that would of upset me if i was able to sleep in. The blonde lady who works at night is awesome. Shes very friendly and talks with you. She doesnt snub you like some hotel workers. She was wonderful. The rest of the staff i came across were friendly also. Breakfast was AMAZING! I would stay here again for sure!!
Stayed 3 nights in Nov 2023
Response from General Manager on Dec 5, 2023
Dear Rachel,Thank you for your detailed feedback! We're delighted to hear you enjoyed the room, the wonderful bed, and the amazing breakfast. Your kind words about our night staff and the friendliness of the rest of the team are truly appreciated. We'd be thrilled to welcome you back for another stay!

4/10 Poor

Nanette

Disliked: Cleanliness
Stayed 8 nights in Nov 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and Clean
Stayed 2 nights in Nov 2023
Response from General Manager on Nov 29, 2023
Dear Maria,We're absolutely delighted you enjoyed your stay with us at Hampton Inn Beaufort! Thanks for the kind words about our immaculate, comfy accommodations. We look forward to your next visit.

10/10 Excellent

smith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

leti

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view
Stayed 2 nights in Nov 2023
Response from General Manager on Nov 22, 2023
Dear Leti,We're fortunate to have such a scenic location and are delighted you enjoyed our stunning views! We hope our accommodations and service made for a terrific experience as well. It would be an honor to host you again!

10/10 Excellent

Alonzo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is well with the service!
Stayed 1 night in Nov 2023
Response from General Manager on Nov 22, 2023
Dear Alonzo,Our terrific staff strives to ensure all our guests feel welcome and will be glad you appreciated their efforts. Thank you for your kind words. Please come see us again soon at Hampton Inn Beaufort!

6/10 Okay

Pam

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not such a great Hampton
This place is not a very nice Hampton. Inn, really needs updating
Stayed 2 nights in Nov 2023
Response from General Manager on Nov 25, 2023
Dear Pam,While we thank you for being our guest and sharing your feedback, we are sorry we didn't meet your expectations. Our team is always working to improve our offerings, so we hope to have another opportunity to welcome you back and impress you further.

10/10 Excellent

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect. Off the main road and Very clean The staff were excellent
Stayed 4 nights in Nov 2023
Response from General Manager on Nov 14, 2023
Dear Dennis,Thank you for spotlighting so many positive aspects of our property, including our convenient location, immaculate accommodations, and superb service. Whenever your travels bring you our way, we'd love to host you again at Hampton Inn Beaufort!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Patricia D

Liked: Staff & service, room comfort
Pleasant Place to Stay BUT...
Not sure which room however; the first night there, someone had dogs that barked all afternoon until up into the night but before i went to bed is when i realized they were no longer barking. However, early the next morning they started again just before i got up. The second afternoon the barking didn't last as long. There was an issue with the duvet. I totally removed it from the bed. It smelled of someone's wet hair. No, it was not reported.
Stayed 2 nights in Nov 2023
Response from General Manager on Nov 6, 2023
Dear Patricia,While we thank you for being our guest and sharing your feedback, we are disappointed to learn you didn't have the amazing stay we hope for all of our guests. Please know we do all we can to ensure our guests have a peaceful, relaxing visit, and we always hope you make the front desk aware if there are any concerns we can help with. It's our hope we have another opportunity to welcome you back and impress you with the stay you expected and deserve.

10/10 Excellent

Ruth

Traveled with family
Liked: Amenities
Staff very friendly and professional
Stayed 2 nights in Oct 2023
Response from General Manager on Oct 17, 2023
Dear Ruth,We're delighted by your excellent rating of Hampton Inn Beaufort! Our team was proud to extend gracious hospitality to you. We also trust that the rest of your stay was enjoyable. Many thanks for your kind praise and we hope you'll come back!

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Carl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Oct 2023

10/10 Excellent

Adrianne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in!
The staff was above and beyond helpful and friendly. Breakfast was good! Rooms were comfortable and clean.
Stayed 2 nights in Oct 2023
Response from General Manager on Oct 15, 2023
Dear Adrianne,It's always a pleasure to hear that our guests have had such a positive experience! We're happy to know that you had the opportunity to try our delicious breakfast selection and appreciated our comfortable accommodations, as well as the exceptional hospitality our team provided during your time with us; we will be sure to pass along your kind words! From all of us at Hampton Inn Beaufort, thank you for sharing your lovely review, and we hope to welcome you back the next time you're in the area.

10/10 Excellent

Jeffery

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything was great, very courteous staff, breakfast was awesome, thanks
Stayed 1 night in Oct 2023
Response from General Manager on Oct 15, 2023
Dear Jeffery,Thanks so much for this stellar review of Hampton Inn Beaufort. We're glad our friendly staff and tasty breakfast impressed you. We hope you'll come back and see us soon!

8/10 Good

Phillip

Traveled with family
Liked: Cleanliness, staff & service, amenities
Breakfast was good!
Stayed 3 nights in Oct 2023
Response from General Manager on Oct 11, 2023
Dear Phillip,Thank you for choosing our hotel for your recent visit to historic Beaufort. We're glad you enjoyed your stay with us and our delicious breakfast. It would be our pleasure to host you again at Hampton Inn Beaufort, so come back soon!

8/10 Good

Wanda A.

Liked: Cleanliness
Stayed 3 nights in Sep 2023