Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews of Super 8 by Wyndham Port Royal/Beaufort

2 out of 5
Super 8 by Wyndham Port Royal/Beaufort
1360 Ribaut Road, Port Royal, SC

Reviews

6.0
Rating 10 - Excellent. 102 out of 662 reviews" "
Rating 8 - Good. 151 out of 662 reviews" "
Rating 6 - Okay. 149 out of 662 reviews" "
Rating 4 - Poor. 115 out of 662 reviews" "
Rating 2 - Terrible. 145 out of 662 reviews" "

6.0/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Nick

Liked: Cleanliness, staff & service
Friendly front desk
Stayed 1 night in Mar 2024

10/10 Excellent

Cloressa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
THE STAFF WAS GREAT AND THE STAY WAS VERY PEACEFUL. AS A SINGLE MOTHER WITH A MARNE GRADUATE IT WAS PERFECT.
Stayed 2 nights in Feb 2024

2/10 Terrible

Alexis

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Terrence, Roscoe

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front desk clerk seemed bothered by people checking in and no smiles no pleasant conversations
Stayed 1 night in Feb 2024

10/10 Excellent

kaira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Jacquie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Yamila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Nayan on Jan 3, 2024
Thank you for your review

6/10 Okay

Anne

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Check towels, don’t expect good maid service
Paid for three people and had towels for only two. One of the towels was dirty and full of hair. When house keepers ng came in they left only two sets of towels and did not bother to collect the used ones. They also said they could not make the beds. No reason why. The good thing though is the desk person did move us away from an undesirable situation with no question asked.
Stayed 3 nights in Dec 2023
Response from Nayan on Jan 3, 2024
Thank you for taking the time out to leave us a review. As always it is our goal to exceed all expectations. I appreciate you letting us know and we will take the necessary actions to improve our actions and the cleanliness of the hotel.

6/10 Okay

KIM

Liked: Cleanliness, staff & service
My room had Beer in the fridge. I don’t drink. Which tells me the room wasn’t cleaned properly. Glad a minor didn’t rent this room. After a long day was looking forward to a hot shower, no hot water.
Stayed 3 nights in Dec 2023
Response from Nayan on Jan 3, 2024
Thank you for your review. As always it is our goal to exceed all expectations. We appreciate you letting us know and will take necessary actions to improve cleanliness.

6/10 Okay

Renville

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Elizabeth at the front desk was a karen ,she has no hospitality especially to black people,i was there because that hotel was one of closest to Paris Island for my daughter graduation from the marine, we never feel welcome, never going back there ...
Stayed 3 nights in Dec 2023
Response from Nayan on Jan 3, 2024
Thank you for your review. As always it is our goal to exceed all expectations. We appreciate you letting us know the problems and we will take necessary actions to fix it.

4/10 Poor

Donald

Stayed 3 nights in Dec 2023
Response from Nayan on Jan 3, 2024
We're sorry you were unhappy-we'll work hard to fix the issue or issues you experienced. Thanks for letting us know.

2/10 Terrible

celia

Disliked: Cleanliness, amenities, property conditions & facilities

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Nayan on Jan 3, 2024
Thank you for the positive feedback. We look forward to seeing you again in the future.

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Check-in was great as I arrived early and they accommodated me. Beds are very comfortable.
Stayed 2 nights in Nov 2023
Response from Nayan on Jan 3, 2024
Thank you for taking the time to leave us a review. I'm glad you enjoyed your stay and we hope to see you again soon.

6/10 Okay

Mary Danielle

Stayed 3 nights in Nov 2023
Response from Nayan on Jan 3, 2024
I'm sorry you were unhappy with your stay. We hope you will give us another chance to show our efforts at fixing any issues you had.

8/10 Good

LILIAM

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo un poco ruidoso el aire acondicionado, por el resto un buen lugar
Stayed 1 night in Nov 2023
Response from Elizabeth on Nov 21, 2023
Thank you for your review. As always it is our goal to exceed all expectations. We appreciate you letting us know and will take the necessary actions to fix the issue.

4/10 Poor

Barbara

Disliked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023
Response from Elizabeth on Nov 21, 2023
We're sorry you were unhappy with your stay. Thank you for your review and we will work hard to fix the issues you experienced.

2/10 Terrible

Nicky

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Not what was advertised
The desk could not process my American Express we tried two different cards. They wanted cash but eventually took a master card. First 10 channels on TV all religious. Last 10 channels ponorgorphy. The breakfast advertised was an apple they had drinks for sale. This place stunk and was dirty.
Stayed 1 night in Nov 2023
Response from Elizabeth on Nov 21, 2023
We're sorry you were unhappy with your stay, and we will work hard to fix the issues you experienced. Thank you for letting us know.

4/10 Poor

jessica

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Elizabeth on Nov 21, 2023
We're sorry you were unhappy-we'll work hard to fix the issues you experienced. Thanks for letting us know.

2/10 Terrible

Tracy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Elizabeth on Nov 21, 2023
I'm sorry you had a bad experience with us. Thank you for letting us know and we will work hard to fix the issues.

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay.it was clean and there was plenty of room.
Stayed 3 nights in Oct 2023
Response from Elizabeth on Nov 5, 2023
Thank you for the positive feedback. I'm glad you enjoyed your stay with us, and we hope to host you again soon.

6/10 Okay

Verified traveler

Traveled with group, Traveled with family
Disliked: Property conditions & facilities
Won't book super8 in South Carolina anymore..
Tha door didn't have tha weather strep all tha way round tha door,had to ask for ash trays...it was all bullcrap but we wanted to see our MARINE...BUT OVER ALL IT WAS NOT A WONDERFULLY STAY..MY OTHER FAMILY KILLED 2ROACHES IN THEIR ROOM
Stayed 2 nights in Nov 2023
Response from Elizabeth on Nov 5, 2023
We're sorry you were unhappy with your stay. We appreciate the feedback and will work on fixing the issues that you experienced while staying with us.

8/10 Good

Adriana

Liked: Cleanliness, property conditions & facilities
Response from Elizabeth on Nov 5, 2023
Thank you for your review. We hope that you enjoyed your stay with us and that you will come back to see us again.

4/10 Poor

Bre

Traveled with family
Disliked: Cleanliness
Room was not clean and had a bad odor to it. The floor was so dirty you could not walk around the room barefoot without your feet turning black.
Stayed 3 nights in Oct 2023
Response from Elizabeth on Nov 5, 2023
We're sorry you were unhappy with your stay. We appreciate you letting us know and will take the necessary actions to improve cleanliness.

8/10 Good

Marta

Good
Stayed 4 nights in Oct 2023
Response from Elizabeth on Nov 5, 2023
Thank you for the positive feedback. We look forward to seeing you again in the future.

4/10 Poor

Jennifer

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I checked in early since I came from Florida for my sons Graduation from the Marine Corp. I had a reservation and they said they had one room but it was a smoking room. After asking my 25 yr old daughter if that was ok with her since we both are non smokers, I have been quit for over a yr, and we had traveled already 6 yrs after our 9 hr work shifts we just needed a bed to get some sleep. Opening the door to the room it was SO STRONG, we had to spray the room down!! My daughter’s allergies kicked in so bad she took 2 Zyrtecs. Getting up at 4am to hit Parris island we did not want to leave our belongings there any longer! I can say when we got back to the hotel they did kindly reimbursed me half of my second day, since I didn’t tell them this before 11am. I told them I’m sorry I was spending time with my son and I understand. BUT if they read this…. PLEASE do better with ventilation, air purifier maybe for your “smoking” rooms, which I was shocked that they still have! Not only that but I was slightly confused about the ceiling in the room……
Stayed 1 night in Oct 2023
Response from Frontdesk on Oct 27, 2023
I'm sorry to hear about your experience at the hotel. It sounds like the smoking room was a significant inconvenience, especially considering you and your daughter are non-smokers. I'm glad to hear that the hotel was responsive in reimbursing you for half of your second day.Your suggestion about improving ventilation or using air purifiers in smoking rooms is a valid one. This could definitely help in making the room more comfortable for non-smoking guests.By the way congratulations to your son on his graduation from the Marine Corps! If there's anything else I can assist you with, feel free to let me know.

2/10 Terrible

Kevin

Stayed 1 night in Oct 2023
Response from Elizabeth on Oct 26, 2023
We're sorry you were unhappy with your stay. We appreciate you letting us know and we will take the necessary actions to improve things.

6/10 Okay

louis

Traveled with family
Stayed 2 nights in Oct 2023
Response from Elizabeth on Oct 26, 2023
Thank you for taking the time to leave us a review. I'm glad you enjoyed your stay, and we hope to host you again soon.

6/10 Okay

Yvonne

Liked: Room comfort
Disliked: Cleanliness, staff & service
Things Travlers May Want to Know
We chose this motel because it was affordable and a short drive to Parris Island for grandson's graduation from Marine Corps boot camp. The motel room gave the appearance as having been updated. The decor was nice, to include bed coverings and nice wall art. However, when we arrived in our room we found that the fridge was leaking water on the floor, the TV wouldn't come on and the microwave not operating. We realized that all three were plugged into a power strip, which was plugged into another power strip, which was plugged into a household type extension cord! Somewhere along the way one of those had become unplugged. Bedside lamps were plugged into extension cords. Don't think that set up would be approved by the fire marshall! When we wiped up the water from the leaking fridge with tissues, the tissues were absolutely black. Made us wonder how often the floors are actually cleaned. We had no issues with the cleanliness of the bathroom fixtures. They seemed to very clean. The bath towels were small and thin but we made them work. We weren't expecting a fancy breakfast but truthfully it was disappointing - no bowls for cereal, only one lid left for coffee cup (coffee from a thermos type container), napkin tray w/3 napkins left. The other breakfast choices - a banana-nut mini-muffin and/or an apple from a bowl. We stayed four nights and each day the same. The food area was not well cleaned except for Sunday am the desk clerk did a great job. She was very friendly.
Stayed 4 nights in Oct 2023
Response from Elizabeth on Oct 26, 2023
Thank you for your review. As always it is our goal to exceed all expectations. We're sorry you were unhappy. We appreciate you letting us know the issues you experienced, and we will work to fix them.

6/10 Okay

Martin

Traveled with family
Disliked: Cleanliness
Needs better housekeeping
The rate of the room was awesome the beds were super comfortable unfortunately I did see a few cockroaches and the floors were so dirty that walking on them barefoot made your feet very black
Stayed 3 nights in Oct 2023
Response from Elizabeth on Oct 26, 2023
Thank you for your review. As always it is our goal to exceed expectations. We appreciate you letting us know and we will take the necessary actions to improve cleanliness.

4/10 Poor

Ronald

Traveled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Elizabeth on Oct 26, 2023
Thank you for taking the time to leave us a review

10/10 Excellent

Karina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Elizabeth on Oct 26, 2023
Thank you for the positive review and we are glad you enjoyed your stay with us, and we look forward to seeing you again in the future.

2/10 Terrible

Donna

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful experience
There’s no way that the pictures on line looked that hotel. My sister in laws room was a smoking room, yuck…who has smoking rooms anymore. My room was not a smoking room but had cigarette burns in the bedspread and the small couch in there was disgusting. We did not stay either night. We still had to pay for one night. It was really awful
Stayed 2 nights in Sep 2023
Response from Elizabeth on Oct 26, 2023
We're sorry that you were unhappy-we'll work hard to fix the issues you experienced. Thanks for letting us know.

4/10 Poor

Raina

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms need to be cleaned a lot better. The staff were nice and helpful, but I would not stay here again.
Stayed 3 nights in Sep 2023
Response from Elizabeth on Oct 26, 2023
We appreciate you letting us know and we will take the necessary actions to improve cleanliness and hopefully we change your mind about staying with us again.

6/10 Okay

Ivelisse

Traveled with family and small children
Disliked: Property conditions & facilities
Las facilidades no tenían desayuno, aires acondicionado y neverita no funcionaban bien, sofás y butacas de todos los cuartos que usamos estaban en mal estado, muy sucios o rotas.
Stayed 2 nights in Sep 2023
Response from Elizabeth on Oct 26, 2023
We're sorry you were unhappy-we'll work hard to fix the issues you experienced while staying with us. Thanks for letting us know.

6/10 Okay

hugh

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Elizabeth on Oct 26, 2023
Thank you for taking the time to leave us a review. I'm glad you enjoyed your stay, and we hope to host you again.

4/10 Poor

Mary

Disliked: Staff & service
Stayed 3 nights in Sep 2023
Response from Elizabeth on Oct 27, 2023
Thank you for taking the time to leave us a review. We appreciate your business, and we look forward to seeing you again.

6/10 Okay

Daisy

Traveled with family
Convenient to Parris Island. The room smelled odd. Fridg smelled like shrimp
Stayed 1 night in Sep 2023
Response from Frontdesk on Oct 27, 2023
I'm sorry to hear about your experience. Thank you for bringing this to our attention. We sincerely apologize for any inconvenience you faced with the room odor and fridge condition. We take feedback seriously, and we'll make sure to address these issues promptly.We appreciate your understanding, and we hope the convenience of our location made your visit to Parris Island a bit smoother.

8/10 Good

Andrea

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
this was not the same property listed on expedia when I booked. picture was not at all what the property actually looked like. the hotel had unsavory people walking around trying to borrow or ask for things when we walked outside of the room. the hotel staff were nice and helpful but apparently its in a semi bad area and not very safe in my opinion. looks like false advertising to me and i will be asking for some of my money refunded.
Stayed 6 nights in Sep 2023
Response from Elizabeth on Oct 27, 2023
Thank you for your review. We're sorry you were unhappy with your stay. We'll work hard to fix the issues you experienced.

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Frontdesk on Oct 27, 2023
We're sorry you were unhappy with your stay.

4/10 Poor

Winona

Traveled with family
Disliked: Cleanliness
Found some dead bugs in the room , spots on the bedding. Looked like spots of blood on the wall and bathroom was not very clean.
Stayed 3 nights in Sep 2023
Response from Elizabeth on Oct 27, 2023
We're sorry you were unhappy with your stay. We'll work hard to fix the issues you experienced. Thanks for letting us know.

10/10 Excellent

Rodney

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice convenient stay
Stayed 3 nights in Sep 2023
Response from Elizabeth on Oct 27, 2023
Thank you for the positive feedback. We look forward to seeing you again in the future.

2/10 Terrible

maria

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The place was dirty. And the lady in front desk was smoking when check in . It was smelled very bad .
Stayed 3 nights in Sep 2023
Response from Elizabeth on Oct 27, 2023
We're sorry you were unhappy with your stay. We appreciate you letting us know and we will take the necessary actions to improve things.

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The people at the front desk are nice, helpful, respectful and the area is good.
Stayed 2 nights in Aug 2023
Response from Elizabeth on Oct 26, 2023
Thank you for the positive feedback. We look forward to seeing you again in the future.

4/10 Poor

Mary

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The floors were dirty. Had to go buy cleaning supplies and scrub the floors before they were fit to walk on. if you walked across the floors and entered the tub you had black foot prints you had to scrub out. while sitting on the toilet a small lizzard came out of the crack in the wall. I stuffed clorox wipes in the cracks to finish my stay. Never again
Stayed 4 nights in Aug 2023
Response from Elizabeth on Oct 27, 2023
Thank you for your review. As always it is our goal to exceed all expectations. We appreciate you letting us know and will take the necessary actions to improve cleanliness.

4/10 Poor

Hernan M

Traveled with family
Disliked: Staff & service, property conditions & facilities
No breakfast 😢
Stayed 2 nights in Aug 2023
Response from Elizabeth on Oct 27, 2023
We're sorry that you were unhappy-we'll work hard to fix the issues you experienced.

4/10 Poor

Sonia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Picture frame falling off wall, bottom of lamps have rust, ice dispenser has rust around it. Filter of air conditioner, I cleaned it. Bed linen and towels look worn out with holes in it and nasty stains. Dust on toilets and furniture. Overall nasty.
Stayed 3 nights in Aug 2023

6/10 Okay

Maribel

Stayed 3 nights in Aug 2023

6/10 Okay

Amina

Liked: Staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

Frank

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and great rooms for the money
Stayed 1 night in Aug 2023