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Reviews of Comfort Suites Beaumont I-10

2.5 out of 5
Comfort Suites Beaumont I-10
5955 Walden Road, Beaumont, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 343 out of 660 reviews" "
Rating 8 - Good. 214 out of 660 reviews" "
Rating 6 - Okay. 63 out of 660 reviews" "
Rating 4 - Poor. 21 out of 660 reviews" "
Rating 2 - Terrible. 19 out of 660 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jaime

Stayed 1 night in Mar 2024

6/10 Okay

Alfred

Traveled with family
Liked: Cleanliness
Getting rundown !!!
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

4/10 Poor

Judith

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff at check in was not very helpful when asking for an extra pillow. The inside pool was not heated and the hot tub was dirty and slimy. The room has an odor.
Stayed 1 night in Feb 2024

10/10 Excellent

Sonya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the room was spacious for a family of 5. The breakfast was good and the indoor pool was a plus. The place was clean and up to date. The staff were helpful. I would stay again for sure.
Stayed 3 nights in Jan 2024

6/10 Okay

Timothy K.

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The suite we stayed in was decent to the overvieing eye, but the pullout couch was utterly disgusting! My almost grown son had to sleep on top of the short couch cushions instead of being able to stretch out on a full bed. The toilet was finicky and wouldn't always fill up to be able to flush properly. Even when you did flush, the handle had to be held down for the toilet bowl to completely evacuate.
Stayed 1 night in Jan 2024

8/10 Good

Benjamin

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Well, we didn't have a tub without problems. The bottom was sort of torn in spots and when I got into it the bottom was slimy sort of. The staff was friendly and helpful.
Stayed 2 nights in Jan 2024

10/10 Excellent

Charles

Stayed 1 night in Jan 2024

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Love my stay, I've stayed 3 times.
Stayed 1 night in Jan 2024

10/10 Excellent

Jessica

Stayed 1 night in Jan 2024

10/10 Excellent

Bernadette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel must have been recently remodeled. It's beautiful and so clean. Brand new privacy fence. Very quiet and right off of aI-20
Stayed 1 night in Jan 2024

10/10 Excellent

Ronald

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything neat and clean
Stayed 1 night in Dec 2023

6/10 Okay

Stan

Smelly room. Half opened beer bottle beside the couch. Coffee wasn't very good.
Stayed 1 night in Dec 2023

10/10 Excellent

David L

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place
Great place to stay. Nice and quiet, rooms very clean bed very comfortable. I highly recommend this place to stay at if you’re in Beaumont Texas
Stayed 3 nights in Dec 2023

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Frances

Traveled with family
Stayed 1 night in Dec 2023

8/10 Good

Catrina

Liked: Cleanliness, staff & service, amenities
Overall the stay was good. Comfortable queen beds. The pull out sofa sleeper was broken on the end so it was flimsy. It's clean but a little bit outdated in some areas. The air conditioner made noises all night and some of it was falling apart. The elevators were very sketchy, noisy, rough and one of the floors look like it could fall apart. My son was scared to ride it. Breakfast was good, staff was good. Beware for some reason it will charge you 2 separate deposits ($50 & $44), I asked and they said it's two different vendors, never heard of that. I'm currently waiting for the $44 back!
Stayed 2 nights in Dec 2023

8/10 Good

Demetrea

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great about the visit, the only thing that took away from the experience was the weird smell. Like old carpet, spilled milk in the carpet.
Stayed 1 night in Nov 2023

8/10 Good

GAVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Stayed 1 night in Nov 2023

2/10 Terrible

Jontaya

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities
This hotel is overall dirty. The beds are nasty and stained with no mattress protectors. Dirty towels and trash lining the halls. Shower was dirty and I personally had to clean it because it’s the holidays and they have several guest. Front staff was rude during when trying to have problems addressed.
Stayed 4 nights in Nov 2023

8/10 Good

Leon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Nov 2023

8/10 Good

Tirzah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable. Free breakfast was alright, can’t complain. Bathroom was spacious.
Stayed 1 night in Nov 2023

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
I just love Everything about it
Stayed 1 night in Nov 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

William

Stayed 1 night in Nov 2023

8/10 Good

Paul, Longueuil

Stayed 1 night in Nov 2023

10/10 Excellent

Courtney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Every thing was great. Nice, clean hotel with great staff!
Stayed 1 night in Oct 2023

10/10 Excellent

tamie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was recently remodeled. The one thing negative, which would be in 90% of hotels regardless of rating is the carpet. It would be so nice if the carpet would be removed.
Stayed 1 night in Oct 2023

4/10 Poor

Sam, DERIDDER

Stayed 1 night in Oct 2023

10/10 Excellent

Keelan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy your stay.
The only issue i had was the room key card was shut off 2 and a half hours before checkout. Other than that, the place was awesome.
Stayed 1 night in Oct 2023

10/10 Excellent

Dana, Humble

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

8/10 Good

Bianca

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quiet, and roomy. My room was on the 3rd floor, where the ice machine was broken and there weren't any snack/drink machines. I looked underneath the plastic bag in our room's ice bucket and found long strands of hair and crumbs. Minus the minor mishaps, the property delivers. Also, their breakfast has a variety of food choices including kolaches, muffins, and bacon.
Stayed 1 night in Oct 2023

10/10 Excellent

Becky

Traveled with family
Liked: Cleanliness, staff & service
Very clean, great staff, just could use some updating.
Stayed 1 night in Oct 2023

10/10 Excellent

Dana

Stayed 1 night in Oct 2023
Response from Brittney Cobbs - General Manager on Oct 17, 2023
Dana, thank you for taking the time to complete our online review regarding your recent stay at Comfort Suites Beaumont I-10. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Ashley

Traveled with partner, Traveled with family
Liked: Property conditions & facilities
Everything
Stayed 2 nights in Oct 2023
Response from Brittney Cobbs - General Manager on Oct 17, 2023
Ashley, thank you for taking the time to complete our online review regarding your recent stay at Comfort Suites Beaumont I-10. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Quentin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine except for the little yip yip dog that barked and kept my wife awake. It did not wake me up, just my wife. That said when we checked out my wife asked if dogs were allowed and the lady said no. My wife told her well you had one last night! Now we did not call the desk to report it so I can't blame the hotel for somebody sneaking a dog into the room because we didn’t report it. I would gladly stay there again and just report the dog to the desk next time 😁
Stayed 1 night in Oct 2023
Response from Brittney Cobbs - General Manager on Oct 17, 2023
Quentin, thank you for taking the time to complete our online review regarding your recent stay at Comfort Suites Beaumont I-10. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Good

Chip

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean property. I didn't care for the deodorizing spray scent. Not sure if it was trying to cover up pet smells or something else, but otherwise it was a good place to stay.
Stayed 3 nights in Oct 2023
Response from Brittney Cobbs - General Manager on Oct 17, 2023
Chip, thank you for taking the time to complete our online review regarding your recent stay at Comfort Suites Beaumont I-10. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Good

Shalene

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and bathroom. Quiet, was able to rest well.
Stayed 1 night in Oct 2023
Response from Brittney Cobbs - General Manager on Oct 5, 2023
Shalene, thank you for taking the time to complete our online review regarding your recent stay at Comfort Suites Beaumont I-10. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Good

Shannan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Brittney Cobbs - General Manager on Oct 5, 2023
Shannan, thank you for taking the time to complete our online review regarding your recent stay at Comfort Suites Beaumont I-10. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Cedjerra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staycation with the grands. We had a great time
Stayed 1 night in Sep 2023
Response from Brittney Cobbs - General Manager on Oct 5, 2023
Cedjerra, thank you for taking the time to complete our online review regarding your recent stay at Comfort Suites Beaumont I-10. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

6/10 Okay

Lynda, San Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities
Should stare that area is more for employees who are contracted. Didnt really feel it was family safe. More adult like friendly. Not very comfortably 😕 and hotel is not really off I10. It leads away a little from other hotels.
Stayed 1 night in Sep 2023
Response from Brittney Cobbs - General Manager on Oct 5, 2023
Lynda, thank you for taking the time to complete our online review regarding your recent stay at Comfort Suites Beaumont I-10. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Good

James A

The gym was old and broken. Very sad
Stayed 3 nights in Sep 2023
Response from Brittney Cobbs - General Manager on Oct 5, 2023
James, thank you for taking the time to complete our online review regarding your recent stay at Comfort Suites Beaumont I-10. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Omar

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2023
Response from Brittney Cobbs - General Manager on Oct 5, 2023
Omar, thank you for taking the time to complete our online review regarding your recent stay at Comfort Suites Beaumont I-10. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

JESSICA

Staff💯💯all shifts!
Stayed 1 night in Sep 2023
Response from Brittney Cobbs - General Manager on Oct 5, 2023
Jessica, thank you for taking the time to complete our online review regarding your recent stay at Comfort Suites Beaumont I-10. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Brittney Cobbs - General Manager on Oct 5, 2023
Roger, thank you for taking the time to complete our online review regarding your recent stay at Comfort Suites Beaumont I-10. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Everything went well.
Stayed 1 night in Aug 2023
Response from Brittney Cobbs - General Manager on Oct 5, 2023
William, thank you for taking the time to complete our online review regarding your recent stay at Comfort Suites Beaumont I-10. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

6/10 Okay

Abraham

Stayed 2 nights in Aug 2023
Response from Brittney Cobbs - General Manager on Oct 5, 2023
Abraham, thank you for taking the time to complete our online review regarding your recent stay at Comfort Suites Beaumont I-10. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.