Ratings based on 52 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
This is an Excellent Hotel, with Excellent Staff.Posted Dec 17, 2014
I was extremely pleased with everything, during my stay.
for Everyoneby A verified travelerfrom Houston, Texas
Posted Dec 8, 2014
Very comfortable, great location next to the mall and restaurants.
for Familiesby Sam
Posted Nov 30, 2014 on Hotels.com
for Personal Eventby mctexusfrom Garland
Courteous and then somePosted Oct 28, 2014 on Hotels.com
I thoroughly enjoy our stay at this hotel. The team is so wonderful and friendly. Very clean and comfortable. Easy highway access. Wanted to take the bed home with me. I will gladly stay here again, the next time Home Free Vocal Band performs in neighboring Nederland.
for Everyoneby A verified travelerfrom League City, TX
Hotel is in a good locationPosted Oct 20, 2014
Pros: Great staff.
Cons: A larger Television in the lobby..
We were in town for a wedding and the location was perfect.
Recommendedby RBfrom Baton Rouge la
Good stayPosted Oct 7, 2014 on Hotels.com
The grounds and facility was in good condition. The staff very friendly. Breakfast was also good.
for Personal Eventby Kevinfrom Washington State
Excellent Hotel for the Price paidPosted Oct 6, 2014 on Hotels.com
Excellent! The only negative was finding the place because it was buried within a few other hotels and signage wasn't all that great. But the room was fantastic, clean, well furnished, and very comfortable. The free breakfast beats most others with waffles, eggs, sausage, biscuits/gravy, fresh fruit, cereals, and pastries. I would definitely stay here again!
Recommendedby A verified traveler
Posted Sep 16, 2014 on Hotels.com
Everything was great except the receptionist. She gave us the key, after trying to open the room door and having to go down stairs twice someone opened the door. Yes, there was someone staying in that room she got the room numbers mixed up. Maybe she should work on giving customers the right room.
Recommendedby FJRfrom San Antonio
Fine for occasionPosted Aug 6, 2014 on Hotels.com
We booked room on short notice. We had to attend a memorial service. We used our welcome rewards and upgraded to king suite. Room was spacious and nice. Bed mattress was due for a change, was worn and not firm at all. Overall the property was well maintained
for Personal Eventby Corliss M. Badeauxfrom Lake Charles, LA
Convenience and CourtesyPosted Aug 5, 2014 on Hotels.com
I was in town for services for a family member who had passed away. It was nice knowing that I had a clean, safe, pleasant place to retreat to after a long, emotional day. The staff was very courteous, and I could not have asked for a more pleasant room. The location was also good, as my agenda took me to downtown Port Arthur and to mid-city. The four-way stop at a major intersection nearby was not so reassuring, but otherwise it was easily accessible.