Ratings based on 231 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Time to refresh the mattresses

Posted May 4, 2015
I've spent the night here twice. The service is good, it is clean, maintained and well-located. But, both times I've spent the night in a massive groove in the middle of the mattress. The soft/firm dial didn't help this condition. Known evil is better than the unknown... But, I'll try a different hotel next time I'm in Beaumont.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Ottawa Canada

Fantastic Stay In Beaumont Texas

Posted Apr 5, 2015
Pros: location bed comfort
Location: only stayed one night
The room was spacious and the king bed was one that you could adjust the firmness. It was quite comfortable and we slept very well. The pool and hot tub were quite nice. The water was cool but refreshing in the pool. The hot tub was warm. We did not eat at the hotel. The location was perfect as it was right off the interstate. We didn't have any road noise. The hotel staff were friendly and helpful. We will definitely stay here again if we are in Beaumont
5 out of 5
Recommended
for Everyone
by A verified travelerfrom morse

Very nice

Posted Mar 31, 2015
Loved location ! Past impressed with everything at this hotel!
5 out of 5
Recommended
for Everyone
by A verified traveler

It was close to the event that I attended.

Posted Mar 24, 2015
I did the online booking made easy it and fast so was express checkout.
2 out of 5
by A verified traveler

Mistake from the beginning

Posted Feb 27, 2015
The room that was CONFIRMED!! Was not the room we got upon arrival! We had confirmed a room with two queen beds, instead got a room with one queen bed and pull out couch that was very uncomfortable, the blankets were very thin and not warm at all. When my associate went to talk to the manager on duty he stated thats all we had that why we gave uva room with a couch bed. So i paid 104 dollars to sleep on a hide away bed!!! Would never recommend this place to anyone!!!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston, Texas

Pleasant stay

Posted Feb 24, 2015
Cons: Wish that breakfast was included.
After a 12 hour day, decided to wander into the lobby to try something on the dinner menu. I was pleasantly surprised by the staff's excellent hospitality and willingness to please.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Alexandria, La.

I love this hotel

Posted Feb 18, 2015
I stay at this hotel everytime I go to Beaumont!! The service is great!!
4 out of 5
Recommended
for Everyone
by A verified traveler

I would stay again

Posted Feb 17, 2015
The hotel and room were clean. I would stay again but the pillows are too soft. Your head sinks into them. Also the room and hallway had a musty odor. The room never really got as cold as we like. Overall clean and would stay again. We were only there to sleep.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Dallas, TX

wedding overnight

Posted Feb 16, 2015
The hotel is bright and feels fresh. Rooms are well-appointed. The service was good.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Dallas

Posted Feb 16, 2015
Pros: Spacious room.
Great room. Great staff. Clean and spacious . Walking distance to nearby resturants .