Ratings based on 111 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
94% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified travelerfrom Plano, TX

Nice for a short stay

Posted Dec 2, 2014
Location: The location was not the best, but we felt safe.
This hotel met our needs for a one night stay. Price was reasonable especially since it included a continental breakfast.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Beaumont

Pass Through

Posted Dec 1, 2014
My experience was great. The bed was very soft. I had assess to IH 10.
2 out of 5
by A verified travelerfrom Ohio

something in the air

Posted Oct 14, 2014
Pros: price
Cons: fresh air smell.
you should be able to walk down the hallway without smelling anything, I don't care if it's disinfectant or whatever. The staff was nice. The room was clean and comfortable, but there is an unpleasant odor in the motel.
Comment from Hotel Management
Oct 20, 2014 by Neil, Hotel Management
Dear, Thank you for online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Neil
5 out of 5
Recommended
by Samfrom Beaumont

Very Satisifed

Posted Sep 13, 2014 on Hotels.com
Met all my needs, Clean comfortable room. Not in greatest location but hotel was safe. The breakfast could be better with maybe hot scrambled eggs versus cold boiled eggs.
Comment from Hotel Management
Sep 25, 2014 by Neil, Hotel Management
Dear, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Neil
4 out of 5
Recommended
by K. Hubbardfrom Beaumont. Tx

Accomodating staff pleasant

Posted Sep 2, 2014 on Hotels.com
It was perfect for the venue planned.
Comment from Hotel Management
Sep 25, 2014 by Neil, Hotel Management
Dear, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Neil
3 out of 5
Recommended
by A verified traveler

Posted Aug 26, 2014 on Hotels.com
Comment from Hotel Management
Sep 25, 2014 by Neil, Hotel Management
Thank you for online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We apology for if any problem occur during your stay. We hope to see you again soon! Sincerely, Neil
5 out of 5
Recommended
for Personal Event
by J.Jacksonfrom New Orleans LA

Posted Aug 25, 2014 on Hotels.com
It was over the top
Comment from Hotel Management
Sep 25, 2014 by Neil, Hotel Management
Dear, Thank you for online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Neil
3 out of 5
Recommended
by Richardfrom NC

Don't expect to swim in the pool!

Posted Aug 20, 2014 on Hotels.com
Everything was OK except the pool...it was a cesspool, I'm sure it had not been available for a long time. Also, our room key cards kept failing. I had to have them rekeyed four times during our one night stay. The breakfast buffet was nothing to write home about.
Comment from Hotel Management
Sep 25, 2014 by Neil, Hotel Management
Thank you for online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Neil
4 out of 5
Recommended
for Families
by A verified traveler

Posted Aug 8, 2014 on Hotels.com
Comment from Hotel Management
Sep 25, 2014 by Neil, Hotel Management
Dear, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Neil
3 out of 5
Recommended
by Edwardofrom Texas

Could have been better

Posted Aug 8, 2014 on Hotels.com
Stayed in this hotel because of the rating, but it left us wanting more. The room was okay, but when we got there the room was got and the a/c was bit on. In Texas with 3 digit heat? Come on!!! Also the breakfast was not good at all, waffle maker burnt the first waffle so I tried a second time, this time it was raw. Needless to say we ended up in IHOP after. All in all the stay could have been better.
Comment from Hotel Management
Sep 25, 2014 by Neil, Hotel Management
Dear , Thank you for survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Neil