Ratings based on 11 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
100% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Business Travelers
by David

ok But

Posted Feb 18, 2013 on Hotels.com
Hotel details included a resturant but they no longer do food in the evening. This was very disapointing and had to get a takeaway delived.Staff and owner freindly enough but this was a big let down. Hotel details need to be updated.
4 out of 5
Recommended
for Everyone
by Diana from West Sussex, UK

Friendly local hotel.

Posted Oct 29, 2012
Pros: The staff - made us feel as though we were guests in their home.
Cons: Water pressure in the shower not great.
Location: 10 minute walk from Beccles, very convenient for visiting the Broads.
Fantastically friendly hotel - we arrived after 9pm on Friday night to find that the hotel no longer served food, but the landlord said that it wasn't a problem, we could choose from five different takeaway menus and he would have the food collected for us. We had a table set for us and enjoyed our takeaway. We were served with beer and wine as though we'd been in our own home, and the landlord & his wife were attentive and very friendly. Breakfasts were cooked to order, fresh and hot. There were no strict rules about checking out, and we were able to meet friends and return to check out after midday. The rooms were warm and clean, big towels and a hot shower (although the water pressure wasn't up to power shower standards). The Swan definitely isn't a luxury 5* hotel as defined by the big chains, but we would much rather stay somewhere like this - clean, warm, very friendly and relaxed.
3 out of 5
Recommended
by A verified traveler

breakfast service and accommodation

Posted Sep 3, 2012 on Hotels.com
staff were very friendly and obliging and made sure they could match room numbers with a name. At breakfast they made sure we all received different combinations and well prepared. Being a group of 11 that took some doing. BUT there were basic things which could have been done to make life easier - pots of tea and coffee, milk jugs, sauce on the table rather than it being asked for each morning, a bigger range of cereals. The place needs updating or at least a good clean and a coat of emulsion.
4 out of 5
Recommended
for Business Travelers
by Richard from Swindon Wilts

Hotel/pub near Beccles.

Posted Aug 28, 2012
The room was clean and tidy and the bed comfortable. The bathroom was rather small with only a shower cubicle and wash hand basin. The staff were good and they changed a heavy tog duvet on our bed to a lighter one with no problem whatsover. The breakfasts were well cooked and individualy served which we prefer. The bar itself was rather tired looking but overall we would return but only for a short stay.
4 out of 5
Recommended
for Personal Event
by Aitch

A very nice place to stay

Posted Aug 23, 2012 on Hotels.com
We chose this hotel as we were attending a music festival around 10 miles away, and all the nearest hotels and B&Bs were booked up, but we were glad that we did. The staff were friendly, helpful and welcoming. The 'motel style' accomodation was great, with a spacious room and a very comfortable bed. The whole place was clean and tidy, with a friendly feel. If we were in the area again, I would certainly choose to stay here again. Breakfast was very nice and filling, and just what needed after the night before!
4 out of 5
Recommended
by David

Quaint place that encompasses country lifestyle.

Posted Jun 3, 2012 on Hotels.com
Nothing fancy about this place but the quaint & friendly, helpful staff gives one a great experience & insight into the sole world of English country living.
4 out of 5
Recommended
by Lynda

Close to the beautiful countryside of Norfolk.

Posted May 13, 2012 on Hotels.com
The management were very friendly and took a great interest in their customers. it is a motel and met our needs well. There was live entertainment on the Sunday evening and the singer was excellent.It is within walking distance to the lovely town of Beccles.
5 out of 5
Recommended
by A verified traveler

the swan b&b in beccles lovely with a twist!

Posted Oct 29, 2011 on Hotels.com
we booked into the swan as we were attending a wedding also in Beccles. it was a 10minute drive and perfectly located for our needs. We were a little unsure as we arrived at "the swann inn" (not hotel as advertised) and wary of the "old man pub" appearance however, we were pleasantly surprised when Russ the landlord took us around to show us our four poster room-a surprise upgrade! the bed was very comfy and the room warm, homely and pleasant. Although we drove there were local buses and a good taxi service too. We also ate dinner in the pub and were intrigued by the south African themed menu-what a change from the usual "pub grub". We had a lovely stay at the swan and would (and already have) highly recommend it to anyone looking for somewhere to stay on Beccles.
5 out of 5
Recommended
by A verified traveler from lincoln

swan hotel

Posted Sep 4, 2011 on Hotels.com
we were greated with great customer sevice and there was nothing they would do to make out stay great we will go back the value was very good and the food excemplary thanks for being so friendly and it was a joy to have spent time in the hotel
4 out of 5
Recommended
by A verified traveler from coventry

Posted Aug 3, 2011 on Hotels.com
good fishing near the hotel the the stafe were very helpful the african menu was exciting wee had the fish & impala