Ratings based on 169 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from j
Nice, clean. UpdatedPosted Jul 4, 2015
Loved the hard and soft pillows on bed. Great staff at desk. Very helpful.
for Everyoneby A verified traveler from Kentucky
Great place to sleepPosted Jul 3, 2015
Pros: Comfortable, clean room, easy access thru the lobby.
Cons: Small item.... could have an ice machine closer to the center of the building.
Location: Fine location for travel between washington and Louisville. Easy access to I-64 in both directions.
Arriving late in the evening, the room requested for a disabled person was already assigned and ready. Front desk clerk was most friendly. In the morning, we had a very nice breakfast and our hostess was so sweet, friendly, gave a personal touch to our stay. I would come back at next opportunity.
for Everyoneby A verified traveler from WV
Posted Jun 23, 2015
The ice machine was broken on our floor all weekend! Long walk required.
for Everyoneby A verified traveler
Posted May 9, 2015
Ok, close to restaurants Hard to see from interstate exit.
by A verified traveler from toronto canada
Very disappointingPosted Apr 19, 2015
Pros: Not very much. Just the breakfast server.
Cons: Just read above
Location: Was just a stay over. Always liked Beckley.
We were very disappointed in this location Comfort Inn. We paid through Expedia and then were charged again on our Credit Card that we used to check in for incidentals. Expedia charged 110.00 for the room and the Hotel charged another 79.00. After complaining the desk clerk said she would bring it to the attention of the manager and they would email me. No one emailed us so I called the Manager and she just said no one told her anything and she did not know what I was talking about. Guess now I have to wait for my credit card statement. The room was also very dirty. The bathroom tile grout was full of black mood. The Kleenex tissue and the toilet paper is something that you would find in a very cheap motel. Single ply newspaper style. Never book here again. The lady serving breakfast was the only friendly person there.
for Couplesby Loretta from Oshawa
Overnight StayPosted Mar 19, 2015 on Hotels
Friendly staff and clean comfortable room. Breakfast was good. Older décor. Close to restaurants.
for Familiesby Katherine
Posted Mar 16, 2015 on Hotels
for Familiesby Jeff from North carolina
Clean and comfortablePosted Mar 3, 2015 on Hotels
Everything was clean and comfortable. Quiet room and new carpets on the second floor.
for Everyoneby A verified traveler from London, Ontario
Convenient locationPosted Mar 2, 2015
Pros: The staff was very friendly - hotel is in close proximity to the highway (but not noisy).
Cons: The internet service could not be utilized from our room - a problem shared by a few other guests. The clerk said they were "working on it".
Location: Close to good restaurants and gas stations.
We stayed overnight on our trip south and were looking for a place that did not take us far out of our way, but would be comfortable and provide us with a restful night. We found it at the Comfort Inn at Beckley. Staff was very friendly and helpful. Breakfast selections were fresh, and varied, providing us with everything we needed for an early morning start. We'd definitely stay here again.
for Couplesby Charles from Ohio
Goddbalnce of price and qualityPosted Mar 2, 2015 on Hotels
Great reception at desk Breakfast staff very helpful and friendly. Could hear people walking on floor above throughout the night Good balance of price and quality Location good for through traveler