Ratings based on 153 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
84% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom beckley

Rude staff. Broken tv. unclean room.

Posted Jan 1, 2015
Very unhappy. Dirty. Overpriced. Outdated. Broken tv.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom coast of nc

good experience

Posted Oct 13, 2014
Pros: I loved the cookies and coffee in reception and the clerks. The ladies in the dining room were excellent: friendly and efficient. comfortable bed!
Cons: I always think the room can be a little cleaner. and FOR CLEANLINESS SAKE get a quality toilet tissue.
Location: We really went just to visit family. But the fall colors were magnificent.
the staff is friendly and capable, especially in the dining room. the room was quite adequate. there were a number of choices for breakfast . we forgot to ask for a handicap bath so that was a little problem. you know the biggest negative was the toilet tissue .... it was next to useless. we had to go out and buy our own. all-in-all a very ok experience.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 13, 2014
Thank you for a great place to rest up before we finished our trip.
3 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

Stopover Stay

Posted Oct 11, 2014 on Hotels.com
Clean and comfortable but not an extended stay facility. Heat in room would not work and necessitated someone from hotel to unplug and replug heating unit so that it would reset. Then wall thermostat was very shabby and didn't work correctly without repeatedly setting it higher and higher to get heat. On check out I was informed by someone who works maintenance tthat I needed tone set 6-7 degrees higher to get it to work. Not acceptable practice.
3 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

Right on Interstate

Posted Oct 9, 2014 on Hotels.com
Good stopover hotel but would not stay an extended time. Hotel is clean but in need of updating. Staff very personable.
5 out of 5
Recommended
for Families
by Davidfrom Virginia

Great visit!

Posted Oct 6, 2014 on Hotels.com
Was in town with my kids for the Rocket Boys festival. Hotel was the right price and freindly staff was awesome. Extra kudos to the gals at the free morning breakfast, they were the highlight of every morning.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom PA

clean hotel

Posted Sep 2, 2014
Everything was clean and neat. Friendly staff and good breakfast. I would recommend this hotel for a nice stay.
4 out of 5
Recommended
for Personal Event
by Allifrom Fairmont

Great staff, nice stay

Posted Aug 29, 2014 on Hotels.com
There were some issues with my check in, but the desk staff worked with me, were very nice about it, and everything worked out just fine. Nice place to stay, decent location! Pretty good hot breakfast in the morning as well. Definitely recommend the Italian restaurant next door as well!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great facilities!

Posted Aug 22, 2014
Everything was clean and neat. Great service. Breakfast was good. There are several restaurants with just a few minutes drive.
3 out of 5
by A verified traveler

HAlf way point to home

Posted Aug 15, 2014
Pros: Convenient to freeway
Facilities need updated, caulk around tub gross, multiple chips out of sink in bathroom epoxied with wrong floor gave dirty appearance