Ratings based on 189 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
84% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom michigan

Posted Apr 9, 2015
Location: mountain view in west virginia
just passing thru, but very comfortable room spacious, king size bed very comfortable, breakfast buffet was great and plenty of fresh hot food
Comment from Hotel Management
Apr 13, 2015 by Stephney Pettry, GM, Hotel Management
Thank you for your wonderful comments. I'm glad to hear you were well taken care of. We hope to see you again soon.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 4, 2015
Location: I like the chain Applebee's, but next door to this hotel is the worst Applebee's I've had. But it is so convenient to the hotel we go back every year.
Overall nice place, close to the highway. Walking distance to restuarant s . Great breakfast.
Comment from Hotel Management
Apr 13, 2015 by Stephney Pettry, GM, Hotel Management
Thank you for staying at our hotel and hope to see you again soon.
5 out of 5
Recommended
for Business Travelers
by Kevinfrom Pineville,WV

Quality room at great price!

Posted Feb 24, 2015 on Hotels.com
The only great issue was parking. However due to getting nearly 3 feet of snow in 2 weeks with no melt time it is understandable!! Great room!
Comment from Hotel Management
May 23, 2015 by Stephney Pettry, Hotel Management
Thank you for your comments regarding our hotel. Our staff takes great pride in our hotel. We hope to see you again soon.
2 out of 5
by A verified traveler

Poor hotel, poor service, poor company

Posted Feb 23, 2015
Loud bar in lobby, smells of smoke in lobby and halls. Fire alarm went off at 4am with no explanation. Huge fight at 8am where police had to be called. Didn't feel safe here at all
Comment from Hotel Management
Mar 18, 2015 by Stephney Pettry, Hotel Management
I am very disappointed to hear that you found our service to be below your standards. We will ensure your feedback will be given to all and hope you would give us another try.
5 out of 5
Recommended
for Families
by A verified traveler

First time at Quality Inn, very pleased

Posted Feb 23, 2015 on Hotels.com
Check in was fast, staff was very helpful and friendly, very satisfied with my stay.
Comment from Hotel Management
May 23, 2015 by Stephney Pettry, Hotel Management
Thank you for your positive feedback about the hotel and staff. We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place for the price!

Posted Feb 17, 2015
Just needed a place to sleep on our road trip from NY to FL. For the price it was better than I expected. Beds were comfortable and the breakfast was great.
Comment from Hotel Management
Mar 18, 2015 by stephney pettry, Hotel Management
Thank you for taking the time to review your stay with our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each guest. We hope to see you again soon.
3 out of 5
Recommended
for Couples
by A verified traveler

Posted Feb 12, 2015 on Hotels.com
Comment from Hotel Management
May 23, 2015 by Stephney Pettry, Hotel Management
Thank you for staying with us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice staff

Posted Feb 7, 2015
Cons: Some of the TV channels were a little fuzzy.
I was really impressed with the staff--very friendly.
Comment from Hotel Management
Mar 18, 2015 by stephney pettry, Hotel Management
Thank you for the wonderful comments about our staff. We have a very friendly staff and I will pass you comments on to each department. We hope to see you again soon.
3 out of 5
Recommended
for Couples
by A verified traveler

Aceptable

Posted Feb 4, 2015 on Hotels.com
Room had been updated. If you went to the window & looked up at the drapery track, there was black mold on the ceiling. Room was just ok.
Comment from Hotel Management
May 23, 2015 by Stephney Pettry, Hotel Management
On behalf of our entire team I apologize for failing to meet you expectations. We appreciate your time and value your feedback. We hope to see you again soon.
2 out of 5
by A verified travelerfrom winston salem nc

Decent clean hotel but fellow travelers were rude.

Posted Jan 27, 2015
The room was clean and sheets bedding were very nice. But about 2:30 in the morning a couple in another room started screaming at each other that they were going to kill one another. The front desk guy eventually managed to subdue the commotion but not before my nights sleep was permanently disturbed. Fortunately the full hot breakfast & coffee in the morning was good.
Comment from Hotel Management
Mar 18, 2015 by stephney pettry, Hotel Management
Please allow me to apologize on behalf of our hotel for failing to meet your expectations regarding on you visit. We hope to see you again soon.