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Reviews of The Brocket Arms

4 out of 5
The Brocket Arms
Ayot St. Lawrence, Welwyn, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 143 out of 280 reviews" "
Rating 8 - Good. 91 out of 280 reviews" "
Rating 6 - Okay. 32 out of 280 reviews" "
Rating 4 - Poor. 11 out of 280 reviews" "
Rating 2 - Terrible. 3 out of 280 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

MARTIN

Liked: Cleanliness, staff & service, property conditions & facilities
Pleased to support a local business . Very relaxed and a great nights stay in an old English pub.
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveler

Business traveler
Disliked: Property conditions & facilities, room comfort
Could do better
Cold room and matress very thin. Breakfast was make yourself which is not clear when booking.
Stayed 1 night in Jan 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the quirkiness of the property. Loads of character with a very warm and tranquil vibe to it. It's In a beautiful area that felt super peaceful. Room 3 was a lovely room, really warm and cosy. The bed was super comfortable.
Stayed 1 night in Nov 2023

10/10 Excellent

John Paul

Stayed 1 night in Aug 2023

6/10 Okay

Lee

Business traveler
Liked: Staff & service
It’s a simple place, with great wifi
The rooms are ok, a little on the tired side. Breakfast is self service, but it’s good with plenty of options. It’s a unique location and lovely surroundings. More personality than most hotels. The big win is the price, for the location and surrounding it’s very good.
Stayed 1 night in Oct 2023

8/10 Good

Nicholas

Business traveler
Liked: Cleanliness
Disappointing after reading previous reviews
I am sure this is a great place to stay reading reviews, however I arrived on a Monday was expecting to eat in the pub wandered over at 6 and everything was shut up. I found out from the website it shuts at 7. Would have been good to have been advised on checkin. Breakfast included but is help yourself good but I was expecting to be able to have a cooked breakfast before a long days work. I met several guests who all made similar comments during my stay. Having viewed the facebook and other feed back it must have just been a hick up but sorry I would not stay again.
Stayed 3 nights in Sep 2023

6/10 Okay

Rod

Liked: Cleanliness
.
Stayed 2 nights in Sep 2023

8/10 Good

Nicholas

Stayed 1 night in Sep 2023

10/10 Excellent

Mr Thomas H J

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed for one night for Business. Checked in in the evening. I had a meal, only a burger but cooked to perfection, with a choice of sides & toppings. Staff are friendly nothing was a hassle. Even gave me a breakfast to take away as I was leaving before normal operating hours for breakfast. Room would be plenty big enough for 2, cosy too. Shower hot and good pressure. What else. Hold you ask for.
Drink in the bar
Garden
Local ruin
Stayed 1 night in Aug 2023

8/10 Good

Nigel

Traveled with family
Liked: Cleanliness, staff & service
Quirky, Strange enjoyable one night stay.
Quirky, old, must be a listed building. We opted for English breakfast, freshly cooked, very good quality. Parking is limited, parking available on street outside, unlit! Inexpensive pub drinks and also mini secret zoo. Very good soft towels and bathrobe supplied.
Stayed 1 night in Aug 2023

8/10 Good

PHILIPPA

Liked: Staff & service, amenities
Third stay. See my original review in June. Planning my next stay in September. Obviously, I like it and will return again and again. Not perfect but more friendly and obliging than most. Very comfortable and good food.
Stayed 1 night in Aug 2023

8/10 Good

David

Liked: Cleanliness, staff & service
Quaint old world pub in quiet country location. Fun room and very friendly staff
Stayed 1 night in Aug 2023

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities
A very warm welcome to a quintessentially English country pub!
Stayed 1 night in Aug 2023

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Colin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Jane

Disliked: Cleanliness, staff & service
Disappointing
Stayed 1 night in Jul 2023

6/10 Okay

Catherine

Traveled with family
Liked: Staff & service
A little disappointing
A lovely location and quaint inn. Rooms a little tired, shower a bit tricky. Only cleaned when we asked. Breakfast described as free but on the Friday totally self service with croissants in Tupperware Weekend breakfast was excellent with good choice and cooked to order. Evening meal was disappointing Pub garden was pleasant place to sit and there were meerkats and tortoises to entertain us.
Stayed 3 nights in Jul 2023

10/10 Excellent

Burkhard

Stayed 1 night in Jul 2023

6/10 Okay

Janet

Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Old buildings, lots of character Comfortable, clean & tidy room Good food at breakfast
Stayed 1 night in Jul 2023

8/10 Good

Sandy

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Jon

Stayed 1 night in Jul 2023

10/10 Excellent

Alex

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

PHILIPPA

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, wonky, 15th Century building aesthetically oozing historical charm: latticed windows, cool stone brick built rooms and original beams. Lovely Iarge beer garden (with a secret zoo and bbq's every weekend in good weather) incorporated with pub food served in and outside. Staff fabulous and very helpful. Charming. Utterly unique. Will stay again ...and again recurring.
Stayed 1 night in Jun 2023

10/10 Excellent

Beverley

Stayed 1 night in Jun 2023

10/10 Excellent

SHAUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful little b&b in a beautiful location. We only used the venue as somewhere to sleep but would love to visit again and use the pub/restaurant facilities.
Stayed 1 night in May 2023

10/10 Excellent

Oliver

Stayed 1 night in Apr 2023

2/10 Terrible

Andrew

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Not good
No cooked breakfast, freezing cold room smelled of damp, high price. 1 start at best
Stayed 2 nights in Mar 2023

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm welcome. Fantastic old country inn. Good pub style evening food and excellent breakfast.
Stayed 1 night in Feb 2023

10/10 Excellent

T

Stayed 1 night in Feb 2023

10/10 Excellent

Steve

Stayed 1 night in Feb 2023

8/10 Good

Sharron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful old building, staff are lovely and helpful.
Stayed 1 night in Jan 2023

8/10 Good

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

6/10 Okay

Laura

Business traveler
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Pros - Property is located in a beautiful area in a little village. Room and bathroom was very clean and tidy with plenty of extras within the room. Cons- Bearing in mind it was -5 during the night. The duvet wasn’t thick enough so I woke up really cold at 4am and I ended up getting dressed and also trying to sleep in my coat to keep warm. There was an electric oil radiator provided but it wasn’t enough to keep the room warm as it’s a 14th century building. This won’t be an issue in the summer or if a thicker duvet can be provided. The water was luke warm but not hot enough for a shower especially as the room was cold. Again, not an issue in the summer months. Breakfast, I had allocated 30/40 min because I had work. I notified the day before a 7am breakfast time. When I came down at 7am, the owner was only switching the lights on. 30/40 minutes wasn’t enough time to wait for the owner to get set up in the kitchen and then start cooking a cooked breakfast from scratch. So I ended up having toast. When I received my toast the host then left to get the kids ready for the school run. Don’t expect a top up of tea if you wanted it. Overall- £127 for one night is far too expensive for the experience that I received. Not being able to have a shower and having to leave without a hot breakfast was quiet frustrating.
Stayed 1 night in Dec 2022

10/10 Excellent

KEITH

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Mike

Stayed 1 night in Nov 2022

8/10 Good

Mike

Stayed 1 night in Nov 2022

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great pub, great rooms.
Very nice old village pub. rooms are large and comfortable. pub food and breakfast were very well cooked and quite large portions too. Good selection of beers. would definitely stay here again. What more can I say 5 stars.
Stayed 1 night in Oct 2022

8/10 Good

Paul

Stayed 1 night in Sep 2022

8/10 Good

Chris

Stayed 1 night in Sep 2022

10/10 Excellent

Christine

Stayed 1 night in Sep 2022

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Paul

Stayed 1 night in Aug 2022

8/10 Good

Verified traveler

Disliked: Cleanliness
Good place for a relaxed hot summer weekend.
A very quirky ancient pub in a lovely quiet location. Food was excellent, both in the pub garden in the evening and at breakfast. Service was sometimes a bit off-hand. Room was starting to look a little worn and disappointingly had not been properly cleaned after the previous guests. The beer garden could do with a good tidy up. The sound of the diamond doves in the little aviary is delightful! Overall an enjoyable stay.
Stayed 2 nights in Aug 2022

10/10 Excellent

graham, new york

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully friendly staff, in this old world pub.The bar was inviting and fun. The food was varied and good offering a variety of salads and vegetables
Stayed 2 nights in Aug 2022

8/10 Good

Verified traveler

Liked: Staff & service
weekend break
lovley typical pub room great friendly staff with really good pub food , we enjoyed our stay room was fairly clean , we found stuff on the floor and in the draw . didnt spoil our stay however in view of recent pandemic cleanliness needs to improve. nice pub will return soon.
Stayed 1 night in Aug 2022

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay
Set in a beautiful little village with loads of history, the pub great with soo many original features. We stayed in room on the grounds and it was amazing, brilliant for the night.
Stayed 1 night in Jul 2022

10/10 Excellent

Jimmy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022