Ratings based on 13 Verified Reviews
They paid and stayed. We double-checked.
3.1 Room cleanliness
2.9 Service & staff
3.0 Room comfort
3.2 Hotel condition
They paid and stayed.
Recommendedby A verified traveler from Bogotá, Colombia
Ideal HotelPosted May 18, 2011 on Hotels.com
The Hotel rates booking in Hotel.com was OK, however we need to stay two more days in Beijing and the rates was more expensive, maybe not according with the Hotel service, but in overal was fine for my requirements.
for Otherby A verified traveler from Australia
Worst hotel service!!!!Posted Nov 1, 2010
The worst hotel service I have ever experienced!!!!!! The hotel staff are not helpful at all!!! They do not understand english and are rude! We asked for tourist maps which all hotels have and the service desk said they did not have any and did not know the name of the major attractions let alone advise routes to get to the attractions! They say breakfast is included but if more than one person in the room, only one person gets a breakfast coupon and the others have to pay!! They could not order a taxi for us when we checked out because the guy that orders the taxi was "not in that day" although there were 5 people behind the desk doing nothing. There is no chairs to sit on in the foyer if you are waiting for a taxi etc. The room is nice and clean but the service made the whole experience a nightmare!! Would not recommend this hotel to anyone!
Recommendedby A verified traveler from Brooklyn NY
Can't wait to go backPosted Apr 14, 2010
The attention was excellente,people is all the timr redy to help you.