Ratings based on 14 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
71% of guests recommend
3.6 Room cleanliness
3.5 Service & staff
3.8 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

close to the conference center

Posted Apr 6, 2014
Pros: adjacent to the convention center
Location: not close to many attractions
taxi took me to wrong hotel as there is another Beijing Grand Hotel but without the "Continental"
3 out of 5
Recommended
by Ivy

This traveler left a rating score only Posted Oct 7, 2013 on Hotels.com
4 out of 5
Recommended
for Business Travelers
by chen from watsonville ca

Posted Sep 9, 2013 on Hotels.com
Best place for people parcipating conference at the International convention center in Beijing.
2 out of 5
Recommended
for Everyone
by Sam from UK

Undergoing lobby renovation

Posted Apr 29, 2013
I originally stayed at this hotel just before the Beijing Olympics and was happy so had no concerns about booking again. However, when I arrive I discovered the lobby was being completely refurbished and so it was a temporary setup on the 3rd floor. Therefore, if you are booking this hotel expecting the conveniences of a hotel, other than a room, I would not recommend it. Breakfast was made available next door in the convention centre, but I did not use that.
2 out of 5
by Dirk from Halifax, NS, Canada

Poor hotel management, poor service, stay away.

Posted Apr 27, 2013
Pros: Proximity to convention center
Cons: Poor hotel management during renovations, putting guest service last and profit first.
I am afraid there are few positive comments I can make. The hotel management is pitiful and out to get your money. Upon arrival I found myself (as did all others) re-routed through an unwelcoming, sad-looking service entrance, as the main entrance and reception were under reconstruction. The 3rd floor reception was awful, equally unwelcoming, and the staff was barely per-functionary. The room was alright, however there was an obnoxious acetone-like smell throughout (also perceived by other guests). Breakfast guests had to be re-routed to the nearby Convention Center cafe. My complaints were acknowledged by management, but the root causes remained not at all addressed. The situation may be different once the renovations are done. However, I would not trust the management of the place one bit, based on its thoroughly unsatisfactory and unimaginative handling of the renovations, putting guest comfort last and profit first, with no warning to guests who had paid-up reservations.
4 out of 5
Recommended
for Business Travelers
by Tony

This traveler left a rating score only Posted Apr 1, 2013 on Hotels.com
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Comfortable place

Posted Nov 8, 2012 on Hotels.com
I stayed here while attending a conference in the Beijing International Convention Center which is connected by a tunnel, definitely a plus since it snowed. The hotel is very clean and the staff are helpful. English was not much of a problem since at least one person at the desk could speak. My room was nice and clean. Although not a non-smoking one, it did not have the odor. The lobby is not much and with snow outside, it was really cold. Suggest you get a deal to include internet otherwise its ridiculously expensive.There is not much around to go to. A bunch of hotels. The shopping mall next door is really high end - like USD 3000 a shirt high end - the strip mall behind it is just fast food and phone shops.
4 out of 5
Recommended
for Everyone
by Clariss from Brazil

Beijing grand hotel

Posted Jun 16, 2012
Pros: Clean, quite, near the convention center!
Cons: Difficulties in communicating with staff
Location: Good if you are attending a conference
Near the national convention center (25 min walk), and olympic park. Clean and functional but as in whole beijing, front desk peoPle have poor to none english.
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jun 1, 2012 on Hotels.com
4 out of 5
Recommended
for Families
by Jorge from San Diego

`Nice hotel, good location

Posted Mar 27, 2012
Location: Close to the Olympic complex, and North star mall, nice zone
Very friendly staff, good location, excellent breakfast buffet.