“Never To Return”

This was by far the worst traveling experience we have ever had. The hotel was located close enough to the airport, which was convenient, but there was nothing around in terms of a supermarket to buy water or any other type items. There was nothing in the mini bar, not even a class of water. The room was ICE COLD upon arrival even though it was about -5 degree Celsius outside. When we left the room the heat would automatically shut off making it impossible to get the room to a reasonable temperature. All of this while traveling with a 8-month-old child! The people tried their best except one lady, who seemed to be the manager on duty. She spoke English but refused to speak to us even when we were obviously struggling to communicate with the other staff members there. She would look at us and them pretend to be busy doing "busy work" like shuffling papers and minimizing & maximizing the same website. I would say that if you need lodging in Beijing find somewhere else.