Ratings based on 183 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver, Canada

Tropical Oasis

Posted Mar 30, 2015
This hotel had rooms that were lovely and a good size for our family. The tropical indoor pool was a delight and was very spa like. Love the loungers and female attendant that was constantly cleaning up, lining up the complementary water shoes and stacking the plush towels. Fitness room was great too and overlooked the tropical pool. The conceirge was very helpful, and would even assist with giving directions to the taxi drivers for us, since we didn't speak the language. The Italian restaurant there is amazing. We were there for 4 days and went to eat there twice.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom USA

Great Location, Mediocre Staff

Posted Mar 30, 2015
Close to an upscale mall, two Starbucks, hair and nail salons and The Forbidden City. Staff is snooty and unhelpful. Rooms clean but the hotel has an odd smell (I found this to be the case in all of China). We were "upgraded" to a suite only to find out there was construction going on next to out room that started at 8am every morning. Wish someone would have at least mentioned this. Get a room package that includes breakfast, the food was good with many choices. The Concierge team was worthless other than arranging a car to and from the airport (well worth the $100 US). I asked about bus tours and was met with a "we really don't have anything" after the girl dug through a folder for a few minutes. When I checked out I was never asked how my stay was. Quite honestly, I really don't think they cared.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Jan 22, 2015 on Hotels.com
5 out of 5
Recommended
for Families
by WON IKfrom 대한민국

훌륭한 실내 수영장

Posted Jan 20, 2015 on Hotels.com
이 호텔을 선택한 이유는 실내 수영장!!! 수영장은 예상보다 더욱 훌륭했고, 지하 1층으로 연결되는 쇼핑몰이 있어서 스모그가 낀 날은 멀리 안나가고 식사를 해결할 수 있어서 좋았습니다. 또한 주변에 왕푸징이 있어서 더욱 좋았구요. 객실크기는 작았지만 지내는데 큰 불편함은 없었고, 직원들도 대체적으로 친절했습니다. 어린 아이가 있는 가족이라면 북경 Grand Hyatt 호텔을 추천합니다.
5 out of 5
Recommended
for Personal Event
by Wah Shiong Sofrom Singapore

A short break in Beijing

Posted Jan 5, 2015 on Hotels.com
It was a short break from Harbin before returning to Singapore. Great location and restaurants. Staff were generally inviting, courteous and helpful.
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom LONDON, UK

CONVENIENTLY SITUATED, BRIEF STAY BUT PLEASANT.

Posted Jan 2, 2015
Pros: EVERYTHING IS AT HAND, JUST A STONE THROW FROM WANGFUJING.
Cons: HAVE THE TAXI WHEN IT'S NEEDED, FROM TIMES, THE WAITING IS TOO LONG.
Location: THE SHOPPING, DINING, SIGHTSEEING.
OVERALL EXPECTATIONS ARE MET, WILL RETURN WHEN VISITING BEIJING AGAIN REGARDLESS BUSINESS OR PLEASURE.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

very goood!!

Posted Jan 1, 2015 on Hotels.com
아주 만족스러운 호텔이였습니다. 객실 청결상태, 직원서비스, 위치 모든것이 마음에 들었습니다!하지만 부페가 가격대비 만족도를 주지 못했습니다
5 out of 5
Recommended
for Everyone
by A verified travelerfrom jordan

grear hotel

Posted Dec 26, 2014
Connected to a high end shopping mall, has the most beautiful indoor swimming pool in all Asia
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver

Anniversary visit done perfectly

Posted Dec 20, 2014
The staff took our anniversary seriously with a dozen lovely touches from roses and fruit basket to complimentary dessert tray at dinner. Attention to detail that we don't always see in hotels in China. A delightful visit--not the cheapest, but terrific value for money.
4 out of 5
Recommended
for Business Travelers
by youngmi

This traveler left a rating score only Posted Dec 16, 2014 on Hotels.com