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Reviews of Grand Millennium Beijing

5 out of 5
Grand Millennium Beijing
7 Dongsanhuan Middle Road, Chaoyang District, Beijing, Beijing

Reviews

8.8

Excellent

Rating 10 - Excellent. 479 out of 918 reviews" "
Rating 8 - Good. 312 out of 918 reviews" "
Rating 6 - Okay. 82 out of 918 reviews" "
Rating 4 - Poor. 26 out of 918 reviews" "
Rating 2 - Terrible. 19 out of 918 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Pui Chi

Stayed 6 nights in Feb 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hi quality
Hi quality hotel at a reasponable price for a business traveller
Stayed 1 night in Nov 2023

10/10 Excellent

Dr. Stephen-Claude

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
It was a short layover from Singapore on my way to Tianjin.
Stayed 1 night in Nov 2023

10/10 Excellent

linpin

Stayed 3 nights in Oct 2023

10/10 Excellent

FEI

Stayed 1 night in Sep 2023

10/10 Excellent

Shaun

Stayed 1 night in Sep 2023

4/10 Poor

Yudai

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is dated, but the cleanliness is so terrible, there’s food particles from last customer, and there’s lots of hair on the carpet,I’m not request for a brand new carpet but at least it should be cleaned. Quilt is wet due to rainy days in Beijing, I do understand but I’m not feeling comfortable. Location, transportation and staffs are great.
Stayed 3 nights in Aug 2023

10/10 Excellent

Silvana

Liked: Cleanliness, staff & service, property conditions & facilities
I was pleased by the staff who were always hopeful. Great location!!
Stayed 3 nights in Jul 2023

6/10 Okay

Myriam

Liked: Cleanliness, staff & service, room comfort
Room is a bit dated. Also, Hotels.com website lists room having a bidet, but in fact it doesn’t.
Stayed 3 nights in May 2023

8/10 Good

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Nice pool & gym facility, easy to get about and quiet at night around financial area.
Stayed 3 nights in Jun 2023

6/10 Okay

Ivo

Stayed 2 nights in Jun 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and clean rooms.
Stayed 3 nights in May 2023

10/10 Excellent

Jasmine

Business traveler
Liked: Staff & service, property conditions & facilities
Location
Stayed 1 night in May 2023

8/10 Good

Yi Yue Elina

Traveled with family
Liked: Staff & service
I got a no view room. Facing the opposite building’s vents. It was bad as I stay long.
Stayed 7 nights in Apr 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, room comfort
Excellent hotel. Could use a little refurbishment.
Stayed 1 night in Oct 2021

10/10 Excellent

Miles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveler

Traveled with partner
Disliked: Property conditions & facilities
The hotel is in a good location. Pretty good breakfast. However, the hotel is very outdated and the rooms could use an upgrade. The staff were polite and did their best to accommodate me.
Stayed 3 nights in Apr 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay during CNY! The staff was lovely, the view was great but the room was a bit hot.
Stayed 5 nights in Feb 2021
Response from Stella on Mar 11, 2021
Warm greetings from Grand Millennium Beijing .Thank you for your review and for choosing to stay with us and I am glad your stay with us was a memorable one. We now look forward to see you back here in the Grand Millennium Beijing Hotel very soon on one of your return trips to Beijing and thank you again for your positive comments .Wish you a happy life. Thank you for your information.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2020
Response from Stella on Mar 11, 2021
Thank you for choosing Grand Millennium Beijing and for your feedback. We are happy to hear that overall you have enjoyed your stay with us. We are extremely proud of the continuous high level of service we provide and improvements we have implemented. We certainly hope to have another opportunity to welcome you back. Please do let us know if we can be of any assistance to make your next stay more memorable.

10/10 Excellent

Verified traveler

Stayed 3 nights in Nov 2020
Response from Stella on Mar 11, 2021
Warm greetings from Grand Millennium Beijing .Thank you for your review and for choosing to stay with us and I am glad your stay with us was a memorable one. We now look forward to see you back here in the Grand Millennium Beijing Hotel very soon on one of your return trips to Beijing and thank you again for your positive comments .Wish you a happy life. Thank you for your information.

8/10 Good

Samantha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean and in good condition.
Stayed 3 nights in Oct 2020
Response from Stella on Mar 11, 2021
Warm greetings from Grand Millennium Beijing .Thank you for your review and for choosing to stay with us and I am glad your stay with us was a memorable one. We now look forward to see you back here in the Grand Millennium Beijing Hotel very soon on one of your return trips to Beijing and thank you again for your positive comments .Wish you a happy life. Thank you for your information.

6/10 Okay

Wang

Stayed 1 night in Aug 2020
Response from Stella on Mar 11, 2021
Thank you for choosing Grand Millennium Beijing and for your feedback. We are happy to hear that overall you have enjoyed your stay with us. We are extremely proud of the continuous high level of service we provide and improvements we have implemented. We certainly hope to have another opportunity to welcome you back. Please do let us know if we can be of any assistance to make your next stay more memorable.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People are very nice and place is very clean. Very recommend.
Stayed 2 nights in Jan 2020
Response from Stella on Mar 11, 2021
Warm greetings from Grand Millennium Beijing .Thank you for your review and for choosing to stay with us and I am glad your stay with us was a memorable one. We now look forward to see you back here in the Grand Millennium Beijing Hotel very soon on one of your return trips to Beijing and thank you again for your positive comments .Wish you a happy life. Thank you for your information.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from Stella on Mar 11, 2021
Warm greetings from Grand Millennium Beijing .Thank you for your review and for choosing to stay with us and I am glad your stay with us was a memorable one. We now look forward to see you back here in the Grand Millennium Beijing Hotel very soon on one of your return trips to Beijing and thank you again for your positive comments .Wish you a happy life. Thank you for your information.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Stella on Mar 11, 2021
Warm greetings from Grand Millennium Beijing .Thank you for your review and for choosing to stay with us and I am glad your stay with us was a memorable one. We now look forward to see you back here in the Grand Millennium Beijing Hotel very soon on one of your return trips to Beijing and thank you again for your positive comments .Wish you a happy life. Thank you for your information.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 22 nights in Dec 2019
Response from Stella on Mar 11, 2021
Warm greetings from Grand Millennium Beijing .Thank you for your review and for choosing to stay with us and I am glad your stay with us was a memorable one. We now look forward to see you back here in the Grand Millennium Beijing Hotel very soon on one of your return trips to Beijing and thank you again for your positive comments .Wish you a happy life. Thank you for your information.

8/10 Good

Mag, Singapore

Liked: Cleanliness, staff & service
Bellman, MR Xu at the entrance is very friendly and helpful. Feel warm and informative.
Stayed 6 nights in Dec 2019
Response from Stella on Mar 11, 2021
Warm greetings from Grand Millennium Beijing .Thank you for your review and for choosing to stay with us and I am glad your stay with us was a memorable one. We now look forward to see you back here in the Grand Millennium Beijing Hotel very soon on one of your return trips to Beijing and thank you again for your positive comments .Wish you a happy life. Thank you for your information.

10/10 Excellent

Wenming

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2019
Response from Stella on Mar 11, 2021
Warm greetings from Grand Millennium Beijing .Thank you for your review and for choosing to stay with us and I am glad your stay with us was a memorable one. We now look forward to see you back here in the Grand Millennium Beijing Hotel very soon on one of your return trips to Beijing and thank you again for your positive comments .Wish you a happy life. Thank you for your information.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to subway. Staff were friendly. Room are nice, clean, and big. Gym and pool are pretty good. The property feels a bit like it needs an update since Hotel Jen nearby is so much livelier etc
Stayed 4 nights in Nov 2019
Response from Stella on Mar 11, 2021
Thank you for choosing Grand Millennium Beijing and for your feedback. We are happy to hear that overall you have enjoyed your stay with us. We are extremely proud of the continuous high level of service we provide and improvements we have implemented. We certainly hope to have another opportunity to welcome you back. Please do let us know if we can be of any assistance to make your next stay more memorable.

10/10 Excellent

Ronnie K K

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019
Response from Stella on Mar 11, 2021
Warm greetings from Grand Millennium Beijing .Thank you for your review and for choosing to stay with us and I am glad your stay with us was a memorable one. We now look forward to see you back here in the Grand Millennium Beijing Hotel very soon on one of your return trips to Beijing and thank you again for your positive comments .Wish you a happy life. Thank you for your information.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2019
Response from Stella on Mar 11, 2021
Warm greetings from Grand Millennium Beijing .Thank you for your review and for choosing to stay with us and I am glad your stay with us was a memorable one. We now look forward to see you back here in the Grand Millennium Beijing Hotel very soon on one of your return trips to Beijing and thank you again for your positive comments .Wish you a happy life. Thank you for your information.

10/10 Excellent

ChihPeng

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Stella on Mar 11, 2021
Warm greetings from Grand Millennium Beijing .Thank you for your review and for choosing to stay with us and I am glad your stay with us was a memorable one. We now look forward to see you back here in the Grand Millennium Beijing Hotel very soon on one of your return trips to Beijing and thank you again for your positive comments .Wish you a happy life. Thank you for your information.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed on the upper floors that had access to the Business Lounge on the top floor, Floor 27. Afternoon cocktails and bites to eat was very relaxing with a decent view over some of the city.
Stayed 3 nights in Nov 2019
Response from Stella on Mar 11, 2021
Thank you for choosing Grand Millennium Beijing and for your feedback. We are happy to hear that overall you have enjoyed your stay with us. We are extremely proud of the continuous high level of service we provide and improvements we have implemented. We certainly hope to have another opportunity to welcome you back. Please do let us know if we can be of any assistance to make your next stay more memorable.

6/10 Okay

Sohail

Business traveler
For the price probably not worth it. Everything is overpriced for the food. I know it's CBD Beijing. But it has to be good also. £200 per day.
Stayed 2 nights in Nov 2019
Response from Stella on Mar 11, 2021
Thank you for staying at Grand Millennium Beijing! Am so sorry for the issues you mentioned above. We will discuss this issue with our hotel team and strive to make improvements. We will leave no stone unturned until you and all of our guests leave the hotel with a smile and a great memory in mind. Thank you for taking the time to post your review. Thank you!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel poor internet connection!
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is really helpful . They assisted us in scheduling tours as well as normal hotel stuff with a smile. Love the rooms especially the bath tub.
Stayed 15 nights in Oct 2019

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The front desk service staff was extremely rude and had a bad attitude. I had just moved from another hotel and left my passport in my check in luggage and didn't have it with me at the desk. Firstly she was annoyed when we could not speak Mandarin and rolled her eyes when we looked confused. Next, instead of explaining nicely that she needed the passport for check in, she raised her voice and gave an extremely annoyed face that I need to go to the luggage and get the passport or I cannot check in. Her name is He An (along those lines). The whole time she was processing our check in she was very unhappy and giving us attitude. It was an extremely unpleasant experience especially since we had just moved from another hotel after a long day. I will definitely not stay here again due to poor service standards.
Stayed 2 nights in Oct 2019
Response from Stella on Mar 11, 2021
Thank you for staying at Grand Millennium Beijing! Am so sorry for the issues you mentioned above. We will discuss this issue with our hotel team and strive to make improvements. We will leave no stone unturned until you and all of our guests leave the hotel with a smile and a great memory in mind. Thank you for taking the time to post your review. Thank you!

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, room comfort
Stayed 5 nights in Oct 2019
Response from Stella on Mar 11, 2021
Warm greetings from Grand Millennium Beijing .Thank you for your review and for choosing to stay with us and I am glad your stay with us was a memorable one. We now look forward to see you back here in the Grand Millennium Beijing Hotel very soon on one of your return trips to Beijing and thank you again for your positive comments .Wish you a happy life. Thank you for your information.

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Staff were helpful and gracious. Room was clean and spacious. I booked a regular room and it seemed like a suite. Hotel is close to the subway.
Stayed 1 night in Oct 2019
Response from Stella on Mar 11, 2021
Warm greetings from Grand Millennium Beijing .Thank you for your review and for choosing to stay with us and I am glad your stay with us was a memorable one. We now look forward to see you back here in the Grand Millennium Beijing Hotel very soon on one of your return trips to Beijing and thank you again for your positive comments .Wish you a happy life. Thank you for your information.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Stella on Mar 11, 2021
Warm greetings from Grand Millennium Beijing .Thank you for your review and for choosing to stay with us and I am glad your stay with us was a memorable one. We now look forward to see you back here in the Grand Millennium Beijing Hotel very soon on one of your return trips to Beijing and thank you again for your positive comments .Wish you a happy life. Thank you for your information.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2019
Response from Stella on Mar 11, 2021
Warm greetings from Grand Millennium Beijing .Thank you for your review and for choosing to stay with us and I am glad your stay with us was a memorable one. We now look forward to see you back here in the Grand Millennium Beijing Hotel very soon on one of your return trips to Beijing and thank you again for your positive comments .Wish you a happy life. Thank you for your information.

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2019
Response from Stella on Mar 11, 2021
Warm greetings from Grand Millennium Beijing .Thank you for your review and for choosing to stay with us and I am glad your stay with us was a memorable one. We now look forward to see you back here in the Grand Millennium Beijing Hotel very soon on one of your return trips to Beijing and thank you again for your positive comments .Wish you a happy life. Thank you for your information.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful trip
Friendly, clean and good for short stay. Very helpful hotel porter helping us to resolve transport issue with sweet smile. Big thumbs up!
Stayed 3 nights in Sep 2019
Response from Stella on Mar 11, 2021
Warm greetings from Grand Millennium Beijing .Thank you for your review and for choosing to stay with us and I am glad your stay with us was a memorable one. We now look forward to see you back here in the Grand Millennium Beijing Hotel very soon on one of your return trips to Beijing and thank you again for your positive comments .Wish you a happy life. Thank you for your information.

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally good hotel in CBD
Generally good hotel but like most Beijing hotels these days few staff speak English. This shouldn’t be a problem and is normal these days, just don’t expect to be able to ask for advice from the concierge. Good breakfast and Chinese restaurant, bar is very expensive. Overall cheaper than the Jen and Kerry hotels but much cheaper unless they are on offer almost as good as these two and probably better than anything else in the area.
Stayed 1 night in Oct 2019
Response from Stella on Mar 11, 2021
Warm greetings from Grand Millennium Beijing .Thank you for your review and for choosing to stay with us and I am glad your stay with us was a memorable one. We now look forward to see you back here in the Grand Millennium Beijing Hotel very soon on one of your return trips to Beijing and thank you again for your positive comments .Wish you a happy life. Thank you for your information.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location. Convenient location. Convenient location.
Stayed 5 nights in Sep 2019
Response from Stella on Mar 11, 2021
Warm greetings from Grand Millennium Beijing .Thank you for your review and for choosing to stay with us and I am glad your stay with us was a memorable one. We now look forward to see you back here in the Grand Millennium Beijing Hotel very soon on one of your return trips to Beijing and thank you again for your positive comments .Wish you a happy life. Thank you for your information.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious staycation
My kids and I stayed there for a staycation this week and it was amazing. The room service food was delicious, the pool was lovely with amazing staff, and the room was clean, spacious, and comfortable. We will definitely be going again.
Stayed 2 nights in Sep 2019
Response from Stella on Mar 11, 2021
Warm greetings from Grand Millennium Beijing .Thank you for your review and for choosing to stay with us and I am glad your stay with us was a memorable one. We now look forward to see you back here in the Grand Millennium Beijing Hotel very soon on one of your return trips to Beijing and thank you again for your positive comments .Wish you a happy life. Thank you for your information.

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
Great check in process. The rooms were nice and clean. My husband travels about 80% for his job and is very persnickety about the hotels he stays in and he really liked the hotel.
Stayed 2 nights in Sep 2019
Response from Stella on Mar 11, 2021
Warm greetings from Grand Millennium Beijing .Thank you for your review and for choosing to stay with us and I am glad your stay with us was a memorable one. We now look forward to see you back here in the Grand Millennium Beijing Hotel very soon on one of your return trips to Beijing and thank you again for your positive comments .Wish you a happy life. Thank you for your information.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wireless speed too slow in the room. Otherwise it was excellent.
Stayed 7 nights in Sep 2019
Response from Stella on Mar 11, 2021
Thank you for staying at Grand Millennium Beijing! Am so sorry for the issues you mentioned above. We will discuss this issue with our hotel team and strive to make improvements. We will leave no stone unturned until you and all of our guests leave the hotel with a smile and a great memory in mind. Thank you for taking the time to post your review. Thank you!

10/10 Excellent

luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019
Response from Stella on Mar 11, 2021
Thank you for choosing Grand Millennium Beijing and for your feedback. We are happy to hear that overall you have enjoyed your stay with us. We are extremely proud of the continuous high level of service we provide and improvements we have implemented. We certainly hope to have another opportunity to welcome you back. Please do let us know if we can be of any assistance to make your next stay more memorable.