Ratings based on 83 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
北京空港に比較的近い高級ホテルPosted Dec 23, 2014
for Business Travelersby A verified travelerfrom YOKOHAMA
日系企業も多い地域なので安心感があります。Posted Dec 10, 2014
for Business Travelersby A verified travelerfrom Pune, India
It's a nice hotel, in the middle of the city.Posted Nov 24, 2014
Pros: Place. Cleanliness. Courteous staff.
Cons: Room conditions. The channels on TV are limited to 30-35. The picture quality was very poor. Strength of free wi-fi was very weak.
It's a nice hotel in the middle of the city. Best thing is the connectivity available from this hotel. We can get the cabs at any hour of day. Especially convenient when we have early morning flights. Food was good though it's very costly. I had trouble figuring out how to get hot water. They need to fix that.
for Everyoneby A verified travelerfrom Maryland
Near downtown attractionsPosted Nov 11, 2014
Pros: appearance, location room, dining
Cons: Nothing comes to mind
Location: Tianemen Square, Hidden City
Very courteous and helpful staff. easy cab ride Or train to attractions in the city. Front desk and concierge great for service.
by A verified traveler
Very old room & staff need trainingPosted Nov 3, 2014
Very old room on the main tower. Most the front deck staff are friendly & helpful but others need training. Try to book the newer tower if you can.
by A verified traveler
Not quite the experience I was expectingPosted Nov 2, 2014
When I booked this hotel I didn't realise that I wouldn't get breakfast or wifi included so had to pay extra for that. As I arrived late at night (11:00 p.m.) I misunderstood what the charge to upgrade. I understood it to be 500RMB for the two nights but it was in fact that much per night. The concierge desk was less than helpful. I had half a day to spare and spoke to the staff at the desk about getting to the Great Wall. Every other hotel I've stayed at, the staff at the concierge desk would've gone out of their way to outline every option and make the best one work. In the case of the Hilton, the staff gave the impression that they couldn't be bothered.
Recommendedby Tonyfrom Hong Kong
服務一流Posted Sep 25, 2014 on Hotels.com
for Everyoneby A verified travelerfrom Indianapolis, IN
Great StayPosted Sep 23, 2014
From the moment you walk into the hotel, you are greeted with smiles and courtesy. All staff display enthusiasm and willingness to help. The hotel serves excellent breakfast and terrific happy hour with drinks and appetizers. The room was spacious, clean, and comfortable. The subway stop is only a ten-minute walk from the hotel. The hotel makes arrangements/reservations for various tours to the Great Wall, the city, and the Beijing Opera. Great Stay!
for Business Travelersby S Sfrom USA
Posted Sep 19, 2014 on Hotels.com
Great hotel. Staffs are friendly and well trained. It was a pleasant stay , will go back for sure.
for Business Travelersby A verified traveler
Posted Sep 18, 2014 on Hotels.com