Ratings based on 79 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travelerfrom Mauritius

Look like a 5 star but it actually isn't

Posted Nov 4, 2014
Pros: Nothing
Cons: Staff training and making sure that the room is clean
It is difficult to communicate in China if you are not local and don't speak Chinese. Everything is complicated when you are visiting China: asking directions, ordering food etc.... And at the hotel it is the same as outside. The people barely speaks English. Which you would not expect from a 5 star hotel So this really does not help. A lot of the personnel were trainees that did not know their job and were either not or poorly trained. Everything appears like a 5 star but when you go into details this is far from reality. For exmple, I tried the hotel expensive Japanese restaurant. The dishes were very expensive. They even serve me Wasabi off the tube that they put on the table. The waitresses stayed next to our table at 5 feet. They serve hot beer. The worst is there was not even a manager at the time where I was in 9.30 pm. And the rest of the employees were " trainees" that spoke no english. In 3 days, I changed room 3 times. The first two were dirty. And the third one was actually clean. The bedding I think is chinese standard, it is very hard. So overall, this hotel is more than disappointing.
4 out of 5
Recommended
for Business Travelers
by Jason

This traveler left a rating score only Posted Oct 29, 2014 on Hotels.com
4 out of 5
Recommended
for Business Travelers
by Rodrigo M

good hotel to enjoy Beijing style of life

Posted Sep 28, 2014 on Hotels.com
This is my 3Rd stay in this hotel and it is always a pleasure to visit it. I could not say the same about one Sheraton which is a few blocks from this hotel, avoid it. But kunlun is world class.
3 out of 5
Recommended
by BANH JJfrom UK

convenient for business trip

Posted Sep 25, 2014 on Hotels.com
The breakfast is not worth the price. The hotel is clean. Good and convenient for business trip.
4 out of 5
Recommended
for Business Travelers
by lingfrom PEKING

整体感觉不错

Posted Sep 24, 2014 on Hotels.com
除了冷冰冰的前台.其它感觉都不错,特别是酒店的位置,去机场,吃饭,商场都很方便.
4 out of 5
Recommended
by ljhfrom korea

good service

Posted Sep 7, 2014 on Hotels.com
staffs were nice. Room was clean, Location was good. perfect hotel. But the restaurant on the 29th floor was not good. I ordered a italian food rizzoto, its rice was not good and too slow to cook.
4 out of 5
Recommended
by A verified traveler

Affärshotell pur sang

Posted Aug 18, 2014 on Hotels.com
Hotellet var bra. Service var också bra. Jag gillar dock inte hotell där man inte får sitta någonstans utan att behöva beställa något. En kopp kaffe var typ 160 Kr. Det finns bättre hotell i Peking för priset som jag har betalat.
4 out of 5
Recommended
by SHfrom SEOUL

편리한 위치

Posted Aug 18, 2014 on Hotels.com
출장으로 간 이번 여행에서, 편리한 위치덕에 시간을 많이 아끼고 좋았습니다.더불어 서비스도 괜찮았습니다.
5 out of 5
Recommended
by Efrom Sg

Great experience

Posted Aug 14, 2014 on Hotels.com
Service was great, rooms were comfortable. The television signal is slightly weak though. Other than that, perfect experienxe
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent

Posted Jul 29, 2014
Excellent location and services. Only drawback is that the non-smoking room still has a smell of smoke. I wonder if it's due to the central air conditioning.