Ratings based on 6 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
83% of guests recommend
4.5 Room cleanliness
3.7 Service & staff
3.7 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by T K Lim from Singapore

Unsatisfactory service

Posted Aug 19, 2013 on Hotels.com
Below my expectation.
4 out of 5
for Everyone
by A verified traveler

Overall good hote.

Posted May 24, 2013
20-30 minutes from Capitol Airport. Close to numerous business offices (Schneider Electronics, Nortel, Motorola.) Large hotel; not too many restaurants in area, 2 in hotel. Concierge was very helpful with information and even dismissed a taxi driver who did not meet his expectations. English was not always easy to understand. Very helpful and fast response from staff when I had problems with computer settings and couldn't connect with the internet. Wonderful pool and exercise center.
2 out of 5
for Business Travelers
by Tamim from London UK

No Air-conditioning. Very HOT rooms!!!

Posted May 20, 2013 on Hotels.com
Upon Checking In I noticed that the temperature in my room was warm. So I switched the AC and as I was jet lagged went straight to bed. Managed to get some sleep but it was not comfortable as the room was very warm. So the next day I went straight to work and when I went back to my room I again tried to switch the AC. After waiting an hour and noticing no change in temperature (it was 30 degrees in my room) i rang reception and was shocked when they told me that they Air-Con in rooms does not blow cold air. When I told them that this is supposed to be a 5 star hotel they offered to send some ice to my room and open my room window. I am not sure how the ice could have helped! So I opened the window and as the hotel is on a busy road, the notice together with the hot room temperature meant that this not I did not get a minute of sleep. So at 6 am I went downstairs only to notice some other customers also complaining about the same thing. The most annoying part is that the air-conditioning was not broken but they had deliberately switched it off. I was told that the hotel has to pay extra money if they switch it on before a certain time! Anyways as I was desperate, I asked for a fan and even that was not provided. I was told all the fans have been given to other guests and i must wait for another guest to check out before they can give me the fan. I threatened to check out unless they switch the air-con and they told me that they will switch it on once the day manager comes.
4 out of 5
for Business Travelers
by Armando from USA

Good Hotel for transit

Posted Dec 11, 2012
Rush Hours like 45 minutes from the Beijing Intl Airport, regular Hours just 15 minutes. The hotel it's Ok.
5 out of 5
for Business Travelers
by Manuel

6 star treatment at Kuntai.

Posted Jun 29, 2012 on Hotels.com
To get to Kuntai Hotel is a little bit difficult coming from the airport because of it being such a new (less than 6 months old) hotel. Nonetheless the installations are amazing, amazing, rooms are super modern (as modern as any 5 star Paris hotel) and people are super super courteous. Also, taxis are really scarce (again because its a new hotel) but Concierge and Bellboys will look for taxis, hence, no problema and in the worst case scenario event the Assistant Hotel Manager can take you to the Airport if you happened not of find a taxi at 12am in the morning. Therefore, everyone, literally everyone go a mega extra mile to provide a great stay at this 6 star hotel (did i mention the pool and great gym?).
3 out of 5
by A verified traveler from Colombia

Not near Airport

Posted Mar 22, 2012 on Hotels.com
Hotel is OK but I stayed in it because it was supposed to be near the airport. It is not and Taxi drivers dont know how to find it. It took us more than half an hour to finally get there.