Ratings based on 206 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
93% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom FL, USA

Awful night sleep

Posted Apr 22, 2015
Pros: Proximity to the airport train.
Cons: The mattress is too firm, and the pillow shape is uncomfortable.
Picked this hotel due to its proximity to the airport train. The hotel is okay. The room looks fine, and the bathroom was okay. My main complaint is about the bed. It was rock solid, and it only had one pillow - which was square and too puffy. As a result I had an horrible night sleep staying in this place.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Berlin

70 % weiterempfehlung

Posted Apr 16, 2015
Leider war die Klima Anlage mehr als dürftig. Zeitweise gab es gar kein warmes Wasser mehr wenn der zweite im Zimmer duschen wollte. Ja es ist ein Land mit Wasserproblemen...trotzdem möchte der Europäer heiß duschen. Anscheinend wurde auch bei Pool und Sauna Strom gespart. Beides kalt. Zum Frühstück gab es viel Auswahl. Sehr reichhaltiges Angebot. Zimmer waren immer sauber und super Betten. Handtücher wurden täglich neue hingelegt. Sehr zentral an der Ringbahn der Stadt gelegen. Einkaufsmöglichkeiten in der Nähe. Alles in allem nettes Personal und netter Aufenthalt.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Taiwan

good access to airport

Posted Mar 28, 2015
Pros: convenient to airport spacious room very helpful in calling taxis
Cons: clarity in differentiating between payment and deposit, and other checking in and out details
Location: convenient to airport express and subway line 10 (I think) mall very close
great for getting to and from the airport; otherwise location is so-so; though there is a mall very close.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom 서울

교통이 편리함

Posted Mar 25, 2015
Pros: 공항가는데 편리함
전체적으로 괜찮았고 특히 귀국편 항공을 위하여 서우드공항이 교통이 편리하였슴 호텔 컨시어지 써비스가 좋았고 다만 아침식사가 다소 맛이 덜하는는 느낌이 었슴
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Japan

空港への交通が便利なホテル

Posted Mar 20, 2015
Cons: 臨機応変にカウンターのスタッフを増やすこと。
システムの問題かスタッフの問題か分かりませんが、チェックインとチェックアウトに時間がかかりすぎる。また、列に並ぶようにしていないので割り込みはし放題。 ちょっとしたことの改善でずっと良い印象になると思うのですが、この辺は意識の違いでしょうか。
4 out of 5
Recommended
for Business Travelers
by A verified traveler

좋고 나쁨

Posted Mar 18, 2015
Pros: 대중교통 접근성
Cons: 요청사항 대처가 너무 느림
Location: 주변 즐길거리는 없으나 바로 옆의 쇼핑몰에 맛집이 있음
지하철역 주변이라 교통은 편리하고 시설도 가격대비 만족스럽습니다. 그러나 청소 시트에 여자 머리카락이 있었고 데스크에 요청을 해도 두세번 반복해야 겨우 처리가 되는게 안타깝네요
4 out of 5
Recommended
for Everyone
by A verified traveler

Very well priced hotel ... Good location

Posted Mar 12, 2015
This is a well specked hotel with nice rooms, reasonable gym and decent breakfast. Location was excellent as its next to the metro/ airport express. The price was amazing for BJ. On the downside, the staff are pleasent but getting anything done (checking in, getting a taxi, getting an iron) takes ages. There are some nice restaurants near by but overall the view of the 3rd ring road is a bit soulless
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Hochheim

Gute Lage an U-Bahn-Station

Posted Feb 8, 2015
Pros: Lage
Cons: Pool
Location: im Nordosten
Das Novotel liegt zwar etwas außerhalb, aber durch die Lage direkt an der U-Bahn kommt man schnell in die Stadt. Die Zimmer sind leider an einigen Ecken schon etwas abgewohnt, aber totzdem o.k. und sauber. Das Englisch der Mitarbeiter könnte besser sein. Enttäuschend war aber der Pool. Wir hatten das Hotel extra gebucht, um nach einem ereignisreichen Tag auf den Beinen etwas zu entspannen und zu schwimmen, aber der Pool war eiskalt. Auf Nachfragen an der Rezeption hieß es, dass es niemanden gibt, der sich darüm kümmert. Wirklich schade.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

駅上の便利なホテル

Posted Feb 4, 2015
Pros: 駅から近いこと。
地下鉄三元橋駅のD出口の目の前で、立地はとても便利です。近くにお洒落な食品街もあり、快適でした。部屋の施設も特段問題ないです。 次回、また利用したいです。
5 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Feb 3, 2015 on Hotels.com