Ratings based on 12 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
82% of guests recommend
4.2 Room cleanliness
3.5 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Business Travelers
by A verified traveler


Posted Dec 13, 2014 on Hotels.com
3 out of 5
for Business Travelers
by A verified traveler

Nice in town mid priced Beijing hotel

Posted May 31, 2014
Pros: OK for the price.
Cons: Food. English speaking staff.
Location: I was there for business. Didn't notice anything nearby.
Absolutely no one on the hotel staff spoke any English.
3 out of 5
by Howardfrom Seattle, WA

Front desk staff hides behind ignorance of English

Posted May 12, 2014
Pros: The rooms were comfortable, though not luxurious. The location was convenient to transportation and dining, though distant from tourist attractions.
Cons: Train front-desk staff in English so they can respond to customer issues, instead of just shrugging their shoulders.
Location: Close to subway station and varied restaurants, and ring road, if you dare to drive here
The front-desk staff wanted to charge me for my room even after I showed they my (English language) Expedia receipt, and I had to enlist another guest to translate "prepaid" to them to get my room. They had 24x7 guards with Blue Tooth communications at the lobby entrance to the elevators, suggesting they perceive a big problem with visitors to rooms. Each time I reported my inability to access wi-fi in the lobby, they shrugged their shoulders, suggesting they didn't understand, or didn't care.
2 out of 5
by Alice Lavilles-Reyesfrom Australia - NSW - Sydney

Posted Apr 24, 2012
Pros: Location
Cons: No elevator from ground floor, climb 2 stairs to get the elevator
Location: Accessible
Facilities: Nothing special; Value: Over-priced; Service: Below average; Cleanliness: Lacking; reception area is not really helpful, language difficulty and the restaurant is old
3 out of 5
by A verified travelerfrom Тюмень

plaza hotel

Posted Jan 10, 2012 on Hotels.com
обычный 3-х звездочный отель. Персонал не разговаривает на русском языке.
3 out of 5
by A verified travelerfrom california


Posted Nov 7, 2011
it is a basic room, with no frills, and minimal fringes, just ok.
4 out of 5
by A verified traveler

Гостиница Plaza hotel расположена в 30-40 мин езды

Posted Jan 19, 2011 on Hotels.com
Зарегистрировался очень быстро.Приятный холл(ещё бы не курили...),три хороших скоростных лифта,без сложностей открылась магнитной картой дверь,приятно удивляет каждый раз уют и тепло царящие в номерах.Огорчила сервисная служба,основная проблема которой- незнание англ. языка. Поэтому узнать как она работает в этот раз не удалось.В предыдущие приезды,утюг например,приносили очень быстро и были при этом добры и вежливы. Массаж ног непрофессиональный,а просто приятно релаксирующий.В целом хорошее впечатление о гостинице, всё чисто и стильно!
5 out of 5
by A verified travelerfrom London

Very good, but used to be even better

Posted Mar 31, 2010
Excellent hotel. Used to be even better. The decor in the room is now a bit worn out. Looks like they may soon need some minor redecorating. Otherwise, it's a wonderful little gem!
4 out of 5
by A verified traveler

good value hotel

Posted Apr 9, 2007
The hotel staff were efficient and personable and very helpful. Room service food was great and the service was fast. The breakfast spread was OK, though some of the sliced meats did not look very fresh. The hotel is within walking distance of the antiques market, but for other sights you must take a taxi. Overall good value for money.
4 out of 5
by A verified travelerfrom sperryville,va

worth the price

Posted Nov 6, 2006
great service and great food.used room service every day.very quick.plenty of staff