Ratings based on 458 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Centralt litet mysigt hotell nära centrum

Posted Dec 19, 2014
Fantastisk trevlig och positiv personal mysig gammaldags inredning. Har bott här tidigare denna gång hade jag problem med värmesystemet i mitt rum men det ordnade sig. Rummet stort som en hel lägenhet med soffgrupp rent och snyggt utsikt över Chang an Avenue. Hotellbaren är lugn och avstressande. Gymmet kanonbra och likaså frukosten om än dock något dyr.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Kuwait

Great hotel - ideal location

Posted Dec 2, 2014
Pros: Room quality and hotel location
Cons: The food in general was relatively expensive and not that tasty. I cannot recall a single meal that was yummy.
Location: within 10 minutes walking distance you can reach the forbidden city, metro station, and a busy shopping and restaurants street.
The hotel is basically what you expect from a 5 star hotel. The heritage room we had was spacious and very comfortable. The service is great as well. The hotel is very conveniently located near a busy shopping street with many shops, malls, and restaurants. The metro station is 5 min away and the forbidden city is about 10 minutes away. Breakfast was expensive for the selection of food available.
Comment from Hotel Management
Dec 3, 2014 by Sherry, Hotel Management
Dear Erythrea, I truly appreciate you taking the time to review your recent stay at Raffles Beijing Hotel. It is very heartwarming to read your feedback and I am grateful to you for sharing your comments with us. We look very much forward to welcoming you again whenever your travels bring you back to the Middle Kingdom. Warm wishes, Christian Sack – General Manager
Comment from Hotel Management
Dec 3, 2014 by Sherry, Hotel Management
Dear Guest, Thank you so much for the review following your recent stay with us at Raffles Beijing.It is great to know that you enjoyed the location of the hotel, the historic atmosphere and all the convenient elements we have to offer. We hope to see you again in the near future. Sincerely, Director of Sales and Marketing
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Melb Australia

It's the place to be

Posted Nov 28, 2014
Pros: The grand feel about the whole place ... The staff were great and the location !
Cons: Um........
Location: The Square, Forbidden City, National Museum ... Shopping... Stick street and the subway ...
Could not have asked for better location and service....totally 5 stars. The rooms were clean and above what We expected. The facilities are grand to say the least and the staff were more than helpful !, Location is on the money. Short walk to the Square and Forbidden City ...subway was just a two minute walk and from there we could go anywhere. Easy to get around the city. We could not have been happier .You will not be disappointed ! Make sure you check out the happy hour ...(goes for 2 hours) in the Writers Bar ! Thanks for a great stay ...would highly recommend
Comment from Hotel Management
Dec 1, 2014 by Sherry, Hotel Management
Dear Brett, I truly appreciate you taking the time to review your recent stay at Raffles Beijing Hotel. It is very heartwarming to read your feedback and I am grateful to you for sharing your comments with us. We look very much forward to welcoming you again whenever your travels bring you back to the Middle Kingdom. Warm wishes, Christian Sack – General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Saudi Arabia

The staff was awaesom & very welcoming.

Posted Nov 27, 2014
I was pleasantly surprised how a fantastic c the hotel is & the staff were wonderful and very accommodating. It is definitely in my next stop on my next trip to Beijing
Comment from Hotel Management
Dec 1, 2014 by Sherry, Hotel Management
Dear Gus5011, I truly appreciate you taking the time to review your recent stay at Raffles Beijing Hotel. It is very heartwarming to read your feedback and I am grateful to you for sharing your comments with us. We look very much forward to welcoming you again whenever your travels bring you back to the Middle Kingdom. Warm wishes, Christian Sack – General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Germany

Sehr zentral

Posted Nov 10, 2014
Pros: Excellentes Personal
Cons: Steuerbarkeit der Klimaanlage
Location: Sehr zentral mit Metro-Anschluss, Verbotene Stadt usw. in fussläufiger Entfernung
Klasse Empfang, super Frühstück, Essen in der Bar ist zu empfehlen, schneller Zimmerservice, perfekt geschultes und freundliches Personal, Hotel schon etwas älter aber gepflegt, große Zimmer, die Steuerbarkeit der Klimaanlage lässt zu wünschen übrig, ansonsten aber alles sehr gut
Comment from Hotel Management
Nov 25, 2014 by Sherry, Hotel Management
Dear guest, Thank you so much for the review following your recent stay with us at Raffles Beijing. We hope to see you again in the near future. Warm regards, Christian Sack – General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom DC

Nice hotel excellent service

Posted Oct 30, 2014
Staff are very helpful hotel in great location with an old style elegance coupled with a new addition at the back.
Comment from Hotel Management
Nov 25, 2014 by Sherry, Hotel Management
Dear guest, Thank you so much for the review following your recent stay with us at Raffles Beijing. It is great to know that you enjoyed the location of the hotel, the historic atmosphere and all the convenient elements we have to offer. We hope to see you again in the near future. Warm regards, Christian Sack – General Manager
Comment from Hotel Management
Nov 25, 2014 by Sherry, Hotel Management
Dear guest, Thank you so much for the review following your recent stay with us at Raffles Beijing. It is great to know that you enjoyed the location of the hotel, the historic atmosphere and all the convenient elements we have to offer. We hope to see you again in the near future. Warm regards, Christian Sack – General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Jaffrey, NH

Great location near central city and shopping area

Posted Oct 30, 2014
Pros: Location and Customer Service
Cons: more of a drink selection in the Writers bar.
Location: Nearby is Tianemen Square, the Forbidden City and Temple of Heaven...as well as the entrance to the subway and great boutique shopping area.
We usually stay in the downtown Beijing area. Our trip to this hotel was very enjoyable. The staff is outstanding and always helpful. Conveniently located near the subway system which is directly in front of the hotel. John who is the very accommodating Concierge is the perfect man for those seeking outstanding customer service. He will give you information regarding the subway, local tailors, sites and restaurants.
Comment from Hotel Management
Nov 25, 2014 by Sherry, Hotel Management
Dear guest, Thank you so much for the review following your recent stay with us at Raffles Beijing. It is great to know that you enjoyed the location of the hotel, the historic atmosphere and all the convenient elements we have to offer. We hope to see you again in the near future. Warm regards, Christian Sack – General Manager
Comment from Hotel Management
Nov 25, 2014 by Sherry, Hotel Management
Dear guest, Thank you so much for the review following your recent stay with us at Raffles Beijing. It is great to know that you enjoyed the location of the hotel, the historic atmosphere and all the convenient elements we have to offer. We hope to see you again in the near future. Warm regards, Christian Sack – General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

wonderful service

Posted Oct 24, 2014
we enjoyed our stay in this beautiful hotel. We had a small problem with the allocated room and were upgraded by the manager immediately. Much appreciated.
Comment from Hotel Management
Nov 25, 2014 by Sherry, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 20, 2014
Pros: Staff, location and the room
Cons: Nothing
Location: Many local sites near by.
Very good location, and many amenities. We were treated veryolitely, and the staff was very accommodating. Would plan to visit again, if Expedia gives the same rate!
Comment from Hotel Management
Nov 25, 2014 by Sherry, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom singapore

great sized room

Posted Oct 18, 2014
Pros: classic, but in need of some refurbishment.
Cons: curtains did not close tightly, light came in the room.
Location: close to tianamen square.
staff are pleasant but no doorman to assist with transport, the bellboy had to run outside to assist. came back at 12m and there was vomit next to the elevator lobby on my room floor. was cleaned up by 7am the next morning.
Comment from Hotel Management
Nov 25, 2014 by Sherry, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, General Manager