Ratings based on 251 Verified Reviews
They paid and stayed. We double-checked.
3.5 Room cleanliness
3.7 Service & staff
3.2 Room comfort
3.3 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Toronto
Clean and well kept.Posted Sep 15, 2014
I had a great stay at Redwall. Well worth the cost I paid. Room was very clean and spacious. Nice big window overlooking street outside. House keeping service was great, always replenishing amenities everyday. My only complaint would be that While helpful, I found some of the staff to be a bit pushy on promoting tours to me. I must have been asked about a tour 5 or 6 times during my 3 night stay there. Also, the location is good, but still a little walk (10-15 min) from the nearest metro station. Not a big deal though, and there are ALOT of buses available, and in addition they are bulding a new metro station that will be a bit closer. All in all well worth he money. Would stay here again.
by A verified traveler from Boston
Cheap HotelPosted Jul 31, 2014
The hotel was OK for the price. The location was great. The room we took was small and dark, but clean enough. I'd recommend this place for people on a tight budget. Otherwise spend just a bit of extra money to get something much nicer.
for Familiesby A verified traveler from Ottawa, Canada
good locationPosted Jul 11, 2014
Pros: It is fair in this peice.
Cons: WI-Fi in the room.
Location: Location is very good.
everything is fine except there is no Wireless Internet in the room.
Hotel not close to city centerPosted May 31, 2014
Pros: didn't like this hotel at all
Cons: bathroom needs proper barrier so water does not flow out when taking shower
We had an upgrade to a two twin size bed room. They claim to have all the facility but it was not there - there were no wifi in room, except in the lobby which the internet was not that fast - no soaking bathtub - when taking a shower, there were no proper barrier, water was flowing everywhere in the bathroom after you finish - the walkway to our room was like a maze, getting off the lift and walking to our room takes forever. In this day and age you would thought people be clever enough to design a walkway that is easy for customers to get to their room.
Recommendedby EH from Dallas
cheap but oldPosted Mar 17, 2014 on Hotels.com
The hotel needs a lot of work. It was close to the Forbidden City, which was helpful, but there were very few resturants within walking distance (less than 20 min.). The concierge service was not helpful.
for Business Travelersby A verified traveler
Posted Jan 20, 2014 on Hotels.com
for Everyoneby TH from Malaysia
Hotel is in an ideal location.lPosted Dec 2, 2013
Pros: Clean and spacious room. Convenient location.
Location: Forbidden city, Tiananmen Square, Wanfujing shopping area, Behai Park, etc.
the staff were friendly and helpful. Hotel is clean and conveniently located with subway station and bus stops, Shops around hotel provide amenities such as convenient stores, restaurants, fruit stores, etc.
for Everyoneby serafina from london
the location of the hotel is not to badPosted Nov 26, 2013
Pros: Not much but according to some other people met on the day they say that the hotel is not to bad compare someone near the area
Cons: staff need improve English ,more cleaning in the room,and make not smoking the room that should be no smoking.
Location: local market ,the forbidden city is just few min walk but the entrance is in the opposite side so must get the bus or walk ,park near by
Staff doesnt talk any language rather then chinese.my room wasnt ready when l arrived and even l ask not smoking the room smell of cigarette.the fridge was with some of the drink missing so l had to check and report to the desk incase of some charge at the end. not to bad to be reach from the airport just £2.30 2 change and a bus. Near the hotel there is a little market with few restaurant . Bed very hard normal with a pillow like a stone. overall the housekeeper was tidy the room everyday and bring always new toothbrush. check in and check out was ok
Recommendedby gustavo from new york
Posted Nov 7, 2013 on Hotels.com
it is okey for the price , some problem with lenguage ,, perfet locatiom for forbidden city
Recommendedby Windson Wong
Posted Nov 5, 2013 on Hotels.com