Ratings based on 245 Verified Reviews
They paid and stayed. We double-checked.
3.5 Room cleanliness
3.7 Service & staff
3.2 Room comfort
3.3 Hotel condition
They paid and stayed.
for Everyoneby TH from Malaysia
Hotel is in an ideal location.lPosted Dec 2, 2013
Pros: Clean and spacious room. Convenient location.
Location: Forbidden city, Tiananmen Square, Wanfujing shopping area, Behai Park, etc.
the staff were friendly and helpful. Hotel is clean and conveniently located with subway station and bus stops, Shops around hotel provide amenities such as convenient stores, restaurants, fruit stores, etc.
for Everyoneby serafina from london
the location of the hotel is not to badPosted Nov 26, 2013
Pros: Not much but according to some other people met on the day they say that the hotel is not to bad compare someone near the area
Cons: staff need improve English ,more cleaning in the room,and make not smoking the room that should be no smoking.
Location: local market ,the forbidden city is just few min walk but the entrance is in the opposite side so must get the bus or walk ,park near by
Staff doesnt talk any language rather then chinese.my room wasnt ready when l arrived and even l ask not smoking the room smell of cigarette.the fridge was with some of the drink missing so l had to check and report to the desk incase of some charge at the end. not to bad to be reach from the airport just £2.30 2 change and a bus. Near the hotel there is a little market with few restaurant . Bed very hard normal with a pillow like a stone. overall the housekeeper was tidy the room everyday and bring always new toothbrush. check in and check out was ok
Recommendedby gustavo from new york
Posted Nov 7, 2013 on Hotels.com
it is okey for the price , some problem with lenguage ,, perfet locatiom for forbidden city
Recommendedby Windson Wong
Posted Nov 5, 2013 on Hotels.com
for Personal Eventby A verified traveler from SIGANAPORE
Posted Oct 31, 2013 on Hotels.com
It's a long walk from the subway to hotel. Received a free upgrade as there was no single room available. The 4th storey did not have a lift, so you need to walk a long distance from the lift that stops at 2nd floor. Staff are quite helpful.
by friend from india
what u see is not what u gotPosted Oct 25, 2013
Cons: a lot service infrastructure, some ethics
Location: the wongfoging road to eat and shop, the forbidden city,
i checked the hotel on expedia saw pics posted and booked a room that i liked as it was work and small holiday, but when i check in they say , sorry no room which u booked- makes sense? there is something cald availability dude. the internet does not work the staff dont no to fix it , and the wi fy is far from reality. the gud thing its close to a lot of stuff so if u r not gona b in the room go there .its impossible to confirm as they cant understand any english on phone .
by cynthia from Singapore
The hotel is old but the room is quite bigPosted Oct 23, 2013
Pros: room is quite big
Cons: The Hotel needs to renovate and change their furniture. should install wifi in the hotel room.
Location: is quite near to the forbidden city and wufujing street
First day from the airport to the redwall hotel, we told the taxi driver our hotel and he dont know where is it , so we show them our print out of the Hotel confirmation name and address to him but they couldn't read because all are in English words there's no chinese name and address for the hotel. That is the problem of comunication we face.
by EB from Cedar Hills, Utah
Great Location to many sights..Terrible hotelPosted Oct 21, 2013
Pros: The location.
Cons: Everything needs to be updated, cleaned, redecorated and the staff trained for customer comfort and service. This could be come a great boutique hotel
Location: Location is near the Forbidden City, the Drum Tower and lots of shopping.
We arrived and the rooms we were given were small, one had no shower curtain. The next day they changed the rooms but they are all dingy and "worn out". The bell boys hustled tours and that seemed to be their main focus. The "western" restaurant was never open. The Chinese restaurant for breakfast was not included in the room. The charge was reasonable for their breakfast. Wifi is NOT included in the rooms as advertised. Ethernet is included and the hookup cable is 4" long. Our son tried the coffee in his room, it over flowed and he used the small hand towel to wipe the spill. The hotel charged for the soiled towel. A short walking distance is the Forbidden City, the drum tower, many shops, restaurants and bars. Be adventuresome and walk the alleys and find the hidden bars and shops there. If you travel by high speed train you can take the #109 bus 9 stops and catch the subway to the south station and save time ( no traffic to worry about ) and money.
for Everyoneby Lucey from Vancouver
Great location...Posted Oct 16, 2013
Cons: You get what you pay for.
Room was too small; hardly room to turn around, but was cheap.
for Familiesby A verified traveler
Posted Oct 14, 2013 on Hotels.com