Ratings based on 4 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
4.2 Room cleanliness
3.5 Service & staff
4.0 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Terrible! 5* hotel with less than 1* service

Posted Jan 6, 2015
Pros: New hotel, near wangfujing
Booked for 3 persons for 1 room with breakfast but only allowed ONE person for breakfast. Not to mention, not extra bed provided. The front desks, tried to 'lecture' me over this matter that it is their promotion and in China, when you booked for 3 persons, they never give 3 breakfast. Funny, isn't? ridiculous. And the amenities were also only for 2. And the BIGEST mistake was that, the room was pre-paid but during the check out, they asked me to sign the bill and claimed that the room has not been paid. Even charged my credit card THREE times during my stay with an excuse that 'the room rate for the night is increasing'. At that time, I thought it was for guarantee but in fact, it was because they thought the room hasn't been paid yet. But, even if that is the case, shouldn't the rates during my stays were fixed rates since I have pre-paid the room? even for walked in guest, the rates should be fixed. Otherwise, what is the point to book a room? if you can just increase the room rate during the 'D' day? totally unacceptable. The staffs are also not friendly. No greetings or whatsoever. Probably, they are only nice to certain type of guests? which is a poor attitude.
5 out of 5
for Couples
by liufrom 北京


Posted Dec 29, 2014 on Hotels.com
5 out of 5
for Business Travelers
by A verified traveler


Posted Nov 30, 2014 on Hotels.com
3 out of 5
for Business Travelers
by Ya-Wenfrom Taiwan

Not so good as expected

Posted Nov 12, 2014 on Hotels.com
The room isn't as nice as expected, but the bed and bathtub are good.