Ratings based on 61 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
by Dave Lall from Dallas TX

The subway is just at door steps of hotel

Posted May 21, 2014 on Hotels.com
Had a great stay but getting cabs at hotel was difficult. Many of the drivers try to stay away because the entrance was not easy to maneuver. The concierge were extremely helpful especially Leon. Great place to stay.
5 out of 5
by A verified traveler

Great Hotel for Westerners, wiith Helpful Staff

Posted Apr 28, 2014 on Hotels.com
Clean, spacious room with great view on a high floor! Shopping mall in basement has food store with European and American foods, in a mall with luxury shops. Hotel had very friendly, helpful staff. Leon at concierge desk very helpful with directions, etc. On main East-West avenues in Beijing, which runs by central sqare and gate leading to Forbidden City palaces.
5 out of 5
for Everyone
by Chops from London

sumptuous hotel, good location from metro

Posted Apr 19, 2014
Pros: staff were superb. Dirk and Alfred at the concierge desk did a great job of advising me on tours, travel, taxis etc.
Cons: nothing.
super stay. lovely hotel. well located next to a high end mall and the metro station.
5 out of 5
by Janie from Dallas

Great Hotel - People could not wait to help.

Posted Mar 26, 2014 on Hotels.com
We enjoyed China world very much and would stay again for sure. Beijing overall is very hard to get around in but happy to have seen what you hear about your whole life. Used Viator for tours and they are very good.
5 out of 5
for Everyone
by Mike from Houston, Tx

Very nice hotel

Posted Feb 25, 2014
Location: Great mall attached to hotel.
Great location and an excellent restaurant and bar (Aria's)
5 out of 5
for Personal Event
by Rebecca from Canada

Right in central business district

Posted Jan 20, 2014 on Hotels.com
Lovely hotel connected to China World Trade Centre Mall and Guomao subway lines.
5 out of 5
for Everyone
by Kathy from San Jose

wonderful, will go there again.

Posted Jan 2, 2014
Pros: everything
Cons: outside has some remodeling, should let customers know ahead of time.
Location: shopping mall, and places.
I have a wonderful time with Hotel, pickup service, club food, and spa. Very well-trained service people and very friendly.
4 out of 5
for Everyone
by Ashley from London

Regular Shangri-La experience

Posted Nov 1, 2013
Pros: Familiarity of experience, comfortable and familiar room.
Cons: Wifi speed and nespresso machine. The powdered coffee is awful.
Location: Beijing is a big metropolis, most of the time you need a limo or taxi. This hotel is as close as anything if that's the case.
This is a nice comfortable hotel, I only stayed two nights this week, on neither occasion did I sample the food so I can't speak about that. The room is comfortable if a little bit dated by today's standards, but that's the Shangri-La style. I have stayed in the Summit Wing before and would recommend paying a bit extra for that because it's much newer and more modern. But this is a good old-school Shangri-La with that familiar scent, and familiar room facilities. I could have done with a faster Wifi service and I hope they will consider installing Nespresso machines in the rooms.
4 out of 5
for Business Travelers
by Tom from Atlanta, GA

Very nice Shagri-La but have stayed in better!

Posted Oct 29, 2013 on Hotels.com
Overall it was a nice expierience.
5 out of 5
for Business Travelers
by bill from houston texas

Close to seminar facility

Posted Oct 4, 2013
Location: Went to Great Wall- traffic is horrendous make LA appear not to have a traffic problem
Business was the focus and the hotl was very accommodating