Ratings based on 20 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
100% of guests recommend
4.8 Room cleanliness
4.2 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom vancover bc

Luxury hotel

Posted Oct 8, 2014
Great hotel but in a commercial district. For a visitor to China the location wasn't ideal
4 out of 5
Recommended
for Business Travelers
by AWfrom Indonesia

Good Sheraton just need consistency

Posted Sep 24, 2014 on Hotels.com
Was here for business trip with a colleague. Due to delay I checked in at 5AM. I book through hotels.com and the confirmation state include breakfast. But my colleague said during checkin they said it didn't, weird. Overall design was nice, finishing is not bad too quite luxury. The pathway can be confusing and not enough direction signage. Hotel location on the address is written North East third ring road, but geographically it's on the middle of North third ring road. The surrounding is office and there are some nice restaurant nearby, plus there is a cinema nearby too. But location wise is a bit uptown, however not far from Chaoyang Wai. Room design and size was nice. Here's some pro and con. Pro Room is nice. Clean layout. High tech media hub that is hidden nicely. Amenity is nice. Walk in rain shower, gotta love those. The rest are just great, clean and functional like a Sheraton should. Con Bathroom design is weird, there was 2 doors, no locks and it doesn't close tightly. The rainshower leaks badly to the main bathroom, I guess the rubber seal is not enough and you just have to make a fortress of towels. Last the walls are paper thin and you can hear the water running through the walls in the morning, if your neighbor take a shower. There is a small place for soap in the shower, but it's really small. All of these issue are hardware, so I doubt they can fix it. So just best to know your way around it. Here's a small thing, I put my pajamas on the bed and when they were cleaning the bed. Instead of putting it back on the bed, they just left it on the table. Something the housekeeping or a bit of training can work on, I've experienced this in other hotels where housekeeping would help fold and put my pajamas back nicely on the bed. They did do it on the second day, just training and consistency is needed. On a final room note, the housekeeping push the bell notoriously like 3-4 times non stop on Sunday 10AM asking if there is laundry, I thought they are suppose to bell once and wait a bit instead of pushing non stop. I know there are a lot of rooms to serve, but at least wait a bit? Again, training. Breakfast was good and decent, many options. Including the Sheraton signature restaurants. There seems to be 3-4 restaurants. But didn't have time to try it this round. Though the kitchen counters could use cleaning a lot, as it gets really messy all over the place due to volume of people eating. They should assign someone to just keep cleaning, otherwise the furniture and kitchen will stain over time. They don't proactive serve coffee, so you need to look or ask; then some time they serve you the coffee without spoon. So just some training a will fix this quickly.
5 out of 5
Recommended
for Business Travelers
by 한미란from 서울

깨끗하고 편안한 호텔

Posted Sep 6, 2014 on Hotels.com
출장으로 2박을 묵었는데, 공항에서도 크게 멀지 않은편이어서 편했습니다. 그리고 깔끔한 인테리어와청결한 방이 너무 마음에 들었고 공간도 꽤 넓어서 안락했습니다. 무료 호텔용품도 퀄리티가 꽤 괜찮았네요. 다시 베이징을 방문한다면 다시 묵고 싶네요.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

確認

Posted Aug 11, 2014 on Hotels.com
訂房時是含早餐,但櫃檯check in 時卻說不含......... 後來拿確認單給櫃檯證明,才更正。
5 out of 5
Recommended
by Mrs. Kimfrom Tianjin

Great hotel

Posted Jun 10, 2014 on Hotels.com
It was overall great. In 3 minuite walk there is a shopping center with a big supermarket on the ground floor. Breakfast buffet was good. I made a reservation including free breakfast, but the hotel didn't agree at first. After some bothering process they decided to offer free breakfast. I don't know which party's fault, hotels.com or the hotel, I was so perplexed at, though.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Good Sheraton

Posted Jan 25, 2014 on Hotels.com
Spent 1 night on the club level, taking advantage of the club lounge. High quality all around. The room's air quality was better than the common spaces. Beijing's air quality was abysmal at the time.
4 out of 5
Recommended
by ED Mfrom Washington State

Nice hotel, business oriented, not tourist

Posted Dec 21, 2013 on Hotels.com
This is a quality hotel. I picked it because it was close to where I was meeting people (Beihang University). The surrounding neighborhood doesn't have tourist attractions in walking distance. I walked a lot, always felt safe. Only possibly negative comments - the pizza in the Italian restaurant used Chinese mushrooms ... odd taste. While not bad, I've also found better English skills at other hotels in China.
5 out of 5
Recommended
for Business Travelers
by chai

This traveler left a rating score only Posted Nov 29, 2013 on Hotels.com
5 out of 5
Recommended
for Personal Event
by 정흥철

This traveler left a rating score only Posted Nov 16, 2013 on Hotels.com
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Nov 2, 2013 on Hotels.com