Indoor pool

Reviews of The Presidential Beijing

4.5 out of 5
The Presidential Beijing
No. 9, Fuchengmenwai Wai Road, Xicheng District, Beijing, Beijing

Reviews

7.4

Good

Rating 10 - Excellent. 13 out of 51 reviews" "
Rating 8 - Good. 13 out of 51 reviews" "
Rating 6 - Okay. 20 out of 51 reviews" "
Rating 4 - Poor. 3 out of 51 reviews" "
Rating 2 - Terrible. 2 out of 51 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Good location
Our reservation could not be found by the hotel but they did their best to find us a room. The replacement room was old and it smelt of smoke on the way. You could tell it wasn’t a usual reservation room because it was out of the way, a little mouldy and the shower didn’t work. The hotel is well placed near the subway (main city circle train) and busses.
Stayed 2 nights in Aug 2019
Response from Mona Li on Aug 29, 2019
Dear guest, I am very sorry for the bad experience brought to you. According to your problems, we will try our best to make corrections. We look forward to your next visit.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for price. Excelent location in Beijing.
Stayed 4 nights in Jun 2019
Response from Mona Li on Jul 23, 2019
Dear guest,thank you for your comments on the hotel. Welcome to stay next time.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and spacious
Stayed 3 nights in Oct 2018
Response from Mona Li on Oct 30, 2018
Dear guest, thank you for your comments and welcome to our hotel again。

6/10 Okay

Verified traveler

The Best part of our Hotel experience was the Executive Floor person named Jovana! She not only helped us make arrangements for plans, but was able to communicate! The Indian Porter was also Extremely Helpful! The Front desk personnel could not speak any English which mad it VERY DIFFICULT!
Stayed 7 nights in Sep 2018

8/10 Good

Shu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2018
Response from Mona Li on Sep 14, 2018
感谢阁下对酒店做出的评价,欢迎您再次光临。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and reasonably priced 5star hotel
Very nice place for family to stay, close to restaurants and attractions. Swimming pool, table tennis and gym in the building, kids loved the pool.
Stayed 7 nights in Jul 2018
Response from Mona Li on Aug 3, 2018
Dear guest, thank you for your comments on our hotel. We will continue to work hard to provide you with better service. Welcome to our hotel again.

10/10 Excellent

Jeffrey G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Lovely Traditional Hotel!
The Presidential Beijing is a traditional hotel near the subway. In a hood neighborhood. Although we had some language barriers, the staff made every effort to be helpful and accommodating. The lobby is beautiful and we enjoyed cocktails there each evening! Our room with a king size bed was very large and well furnished. The bathroom is slightly dated and needed some refreshing but it was clean and well supplied. Our only challenge was that the AC had not yet been turned on for the season. Upon request we were provided a fan which saved the day - and out sleep. Overall, this hotel is beautiful and very reasonable for such great accomodations in a wonderful city. We would stay again and recommend this place to all travelers.
Response from Mona Li on Aug 3, 2018
Thank you for your valuable advice for the hotel. We will try our best to improve the deficiency and provide you with better service. Welcome to our hotel again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely enjoyed the hotel very much. Polite and helpful staff. Cean and luxurious feeling. Very convenient near subway. Overall a great experience.
Response from Mona Li on May 2, 2018
Thank you for staying in our hotel. It's our pleasure to bring you a good experience.

6/10 Okay

LI

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
So so.
Reception was good, but room was very out dated.
Stayed 1 night in Jun 2017
Response from Mona Li on Aug 3, 2018
Thank you for your valuable advice for the hotel. We will try our best to improve the deficiency and provide you with better service. Welcome to our hotel again.

8/10 Good

Albert

Liked: Staff & service, property conditions & facilities, room comfort
Great value for the price.
Stayed Five nights. Overall great value for the money. Close to the metro. Staff very friendly. Most spoke some English. A few problems with the safe. Also, the desk requested multiple copies of my passport because they could not find it.

10/10 Excellent

Yankun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked this hotel for my parents, they felt lovely in the hotel.

6/10 Okay

Verified traveler

Liked: Staff & service
Acceptable but could be better
The location is great. It would be better if the hotel could improve the bathroom fittings and the boiler.

6/10 Okay

Raynell, Singapore

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not a good hotel to stay.
Not a good hotel to stay.

6/10 Okay

John, Canberra, Australia

Liked: Staff & service
Hotel needs a little attention!
Two weeks at this hotel - have stayed here before - and the place has gone downhill a little. Furniture is a little shabby and management needs to take steps to enforce the recently-regulated interior smoking ban.

10/10 Excellent

Ying, Edinburgh

Liked: Cleanliness, property conditions & facilities, room comfort
Great location
Nice place to meet friends. The staff is very nice too.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and a decent hotel
The hotel is strategically located - at most 5 minutes walk to the train station and near to the financial street. Stayed a total of 4 nights for a conference which was held in the same hotel - saved me a lot of hussles of travelling. Hotel itself is at most a 4-star standard but you basically get what you need for a hotel stay and the price is decent if you pay anything below USD80. Overall I'm satisfied though not pleasantly surprised.

8/10 Good

Doug, Boulder CO

Liked: Cleanliness, staff & service, property conditions & facilities
good downtown hotel
Overall was pretty good. Convenient to central city. Nice sevice trhoughout.

8/10 Good

Jan, Australia - SA - Adelaide

Liked: Staff & service, property conditions & facilities
Facilities: Above average; Value: Reasonable; Service: Courteous;

8/10 Good

Anonymous

Location is great, around 5 minutes
Location is great, around 5 minutes walking distance to subway. A big shopping mall nearby. However, the hotel room is pretty old.

10/10 Excellent

Anonymous

Liked: Cleanliness, staff & service
It is a very good hotel with very
It is a very good hotel with very axcellnet breakfast but internet conection is to expensive, 20 RMB per houer.or 80 RAM per day. the hotel lunch is to expensive. but I like the hotel.

2/10 Terrible

Anonymous

Disliked: Cleanliness, staff & service, room comfort
Not to International standards
They did not offer the room I ordered. Were to give me a smoking room when I ordered non smoking. Gave me queen when I needed king. Upgraded me to "deluxe" when it was the worse hotel room I stayed on my China trip. Only the manager speaks reasonable English and all of the rest say they do but you get very tired of teaching English to them.

10/10 Excellent

Hans

Liked: Cleanliness, staff & service
Better than expected! Close to
Better than expected! Close to subway and easy to get around in the city. Very good restaurants!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2019
Response from Mona Li on Aug 30, 2019
Dear guests, thank you for your comments and welcome to visit us next time.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Dålig engelska
Dåliga på engelska. O princip omöjligt att kommunicera
Stayed 2 nights in Apr 2019
Response from Mona Li on Apr 22, 2019
Dear guest,thank you for staying in our hotel, I hope our hotel can bring you a good experience.

6/10 Okay

Alf

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Språkförbistring!!!!
Hotell helt ok och stora fina rum. Stora problem vid in/utcheckning. Språkförbistring och vet ännu inte om det blivit rätt i kostnader. Mycket dåliga engelska kunskaper
Stayed 4 nights in Apr 2019
Response from Mona Li on Apr 22, 2019
Dear guest,thank you for staying in our hotel, I hope our hotel can bring you a good experience.

4/10 Poor

Mark

Liked: Staff & service
Disliked: Property conditions & facilities
Too hot, central heating could not shut off, 暖氣太熱,中央空調,無法控制
Stayed 2 nights in Nov 2018
Response from Mona Li on Jan 17, 2019
尊敬的客人,非常抱歉让您在入住期间有不好的体验,您所反映的问题,我们会联系相关部门进行解决,欢迎您再次光临。

6/10 Okay

Jason

Liked: Staff & service
Stayed 6 nights in Nov 2018
Response from Mona Li on Dec 4, 2018
Dear guests, thank you for staying in our hotel and making comments on the hotel. Welcome to our hotel next time.

10/10 Excellent

søren

Liked: Cleanliness, staff & service, property conditions & facilities
Super hotel til prisen
Dejligt ophold på et flot men lidt slidt hotel. God pris. Det ville betyde meget, hvis ersonalet kunne engelsk.
Stayed 6 nights in Oct 2018
Response from Mona Li on Oct 23, 2018
Dear guests, welcome to our hotel again.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
態度差,酒店殘舊,隔音差,性格比奇低
Stayed 3 nights in Sep 2018
Response from Mona Li on Oct 8, 2018
尊敬的客人,首先感谢您下榻我酒店。未能让您有好的入住体验我们深表歉意,对于您所提出的问题我们会整理并进行相应改进,还希望您给予监督与支持!

10/10 Excellent

Adriana fabiola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabuloso pekin !!!
Muy bonita experiencia, muy bonito el hotel y sobre todo muy centrico
Stayed 1 night in May 2018
Response from Mona Li on May 29, 2018
Muchas gracias por su comentario tan valioso! Espero nueva oportunidad en adenterle!

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
北京は初めてだったので他のホテルがどうかはわからないが、北京内でも高級ホテルに位置づけられるのだと思う。空調がスイッチオフだったのに常に生暖かい風が入ってきており、部屋内は若干暑いと感じた。全体的にホテル内も部屋も清潔なほうだったと思うし、安心して宿泊できた。部屋がメイン道路に面していたため、朝は、クラクションの音がけたたましく目が覚まされる。道路に面していないほうの部屋は問題なかったようなので、気になる人は、道路に面した部屋にしないほうがいいでしょう。
Stayed 3 nights in Mar 2018
Response from Mona Li on Apr 11, 2018
ご来店、ありがとうございます。今回は良い体験をご提供できなかったこと、まずはお詫び申し上げます。改善に努めさせていただきますので、またのご来店をお待ちしております。

10/10 Excellent

Byeong-cheol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Mona Li on Apr 11, 2018
感谢您选择入住我酒店并对酒店给予的好评,期待您的下次光临!

8/10 Good

Byeong-cheol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
에어컨 가동
방 안의 에어컨이 너무 춥게 가동됩니다. 따뜻하게 설정해도 추웠습니다.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
住宿的第一天就發現桌燈和總控制儀表板壞了,有反應給總機,服務人員1個小時後才來處理⋯有告知會出門,服務人員說他們會自己進來換,也沒問行不行!! 後來出門回來,總控制儀是換了,但桌燈還是壞!就這樣壞了6天都沒換⋯

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
每一次到北京出差都選這酒店,地點較便利,臨近地鐵站,但今次所入住的酒店較舊,希望可以改善一下。

6/10 Okay

Verified traveler

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯的酒店,雖然只是隔一個街口就是地鐵站,還是覺得有一段路!
但方圖百里都沒有什麼夜市,晚上只好叫外送~其他沒有什麼太特別!仲有可唔可以唔好叫人打咁多字,因為真係無咩野好講~

6/10 Okay

Peggy, hk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店衛生不錯,有幾個比較高檔的宴會廳,整體來說有些老舊,但每件東西都還可以接受。 飯店早餐不錯吃,自己非常享受這裏的早餐。品種繁多,每天都有不同的花樣。新鮮果汁很可口。

6/10 Okay

JAEYOUNG, 중국 북경

Liked: Cleanliness, staff & service
편리한 교통
나름 만족했습니다.

8/10 Good

WUZHEN, 法国

Liked: Staff & service, property conditions & facilities, room comfort
不错
房间宽敞、位置不错

4/10 Poor

Tetsuji, 日本

Liked: Cleanliness, property conditions & facilities, room comfort
予約が確認ができず
チェックインしようとしたら、予約が入っていないと。メールを見せて、クレジットカードで支払い済と言っても確認できない、と。 日本の窓口に電話して、ホテルに電話してもらい、ようやく予約が確認できた。要すること2時間。電話が通じなければアウトでした。 ホテルの設備、サービスはよかったが、予約が確認できなければ致命的。

10/10 Excellent

Jo, Nederland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zeer prettig verblijf
Wij verbleven ruim een week in het Presidential Hotel en hebben enorm van ons verblijf genoten. Gastvrije ontvangst bij de receptie, mooie lounge, prachtige en zeer ruime kamer, groot zwembad. Ontbijtbuffet was heel uitgebreid en smaakvol, met een combinatie van Chinese en internationale gerechten. Het personeel is erg vriendelijk en sommige medewerkers zijn afkomstig uit Europese landen, zoals Servië, Engeland en zelfs Nederland. Daardoor makkelijke communicatie.

6/10 Okay

James Yun, Sydney

Disliked: Cleanliness, staff & service, property conditions & facilities
사진보다 약간 노후된 건물 이였읍니다. 친절한 편이였읍니다.
호텔은 조용하고 직원들 친절 했읍니다. 지저분하지는 않았지만 다만 노후 때문에 살작 개선이 필요한듯 하네요. 프런트 콘시에지 직원분 덕분에 좋은 식당 추천 받았읍니다. 특히 떠나는날 오전 외국인 지배인? 께서 택시 직접 대절 해주고 친절한 설명까지 고마웠읍니다. 가격대비 좋았읍니다.

6/10 Okay

Verified traveler

old
decoration is old wifi was not working in my room

6/10 Okay

Verified traveler

並沒明確告知書桌上的礦泉水非免費而是要價30人民幣

8/10 Good

monica

Liked: Cleanliness, staff & service
Great location, near subway station
Great location, near subway station Fuchenmen (line 2) and food market. Staff is friendly but doesn t speaK English well so prepare yourself, don t expect them to help you with directions. Pick up your free city map at the conciergerie desk. They keep it secretly so don t mind to ask them to give you one. The lobby is beautiful and breakfast buffet has plenty of choices (continental and chinese meals).