Ratings based on 5 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.0 Service & staff
4.8 Room comfort
4.6 Hotel condition
They paid and stayed.
by A verified traveler
expensive hotelPosted Apr 16, 2014
Cons: Staff were surprisingly not multi-lingual. it was a struggle to order anything.
expensive hotel. staff could do with speaking more English. it was a struggle to order anything
for Business Travelersby Meagan from Texaas
Must-Stay!Posted Jan 18, 2014 on Hotels.com
Beautiful hotel in the heart of Beijing!
by mike from new york
Hotel staff did not understand me as other ritzPosted Oct 24, 2013
Pros: Nothing really stood out
Cons: Read my other comments
Location: Not there long enough
There should be a regular bar where you can sit and enjoy. Not just lounges or bars that close at 11pm. Too early. I found my self staying in the room more than normal. I found the ritz in financial district better
Recommendedby A verified traveler from Rockville, MD
Posted Jan 18, 2012 on Hotels.com
Recommendedby A verified traveler from California
An excellent hotelPosted Jul 13, 2009
I stayed five nights in this hotel. My stay was very enjoyable. The room I stayed in (on the 12th floor) was spacious and included many extra amenities such as a TV in the bathroom, a drawer with office supplies (scissors, paper clips, daily newspapers on the floor, etc), curtains that open and close with a remote, etc. The bedding is of a high quality and very comfortable. The room was nicely furnished and decorated. It was very clean, with a maid service twice a day. The staff speaks good English, is extremely helpful and truly service-oriented. You feel pampered at this hotel. The hotel is not in a walking distance to most attractions. However, this is not an issue since it is 2 minutes walk from a metro station. The metro system is very efficient, punctual, safe, clean and reaches every important location in the city. Further, for about $2-3 taxi fare you can get to most attractions. There is a Starbucks and a couple of good restaurnats in the immediate vicinity of the hotel, if you want to avoid the hotel's pricey restaurant. The only complaint that I have is that they charge extra for internet connection. Overall, I warmly recommend this hotel and plan to stay there in my next trip to Beijing.