Ratings based on 5 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
60% of guests recommend
4.8 Room cleanliness
4.0 Service & staff
4.8 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
by A verified traveler

expensive hotel

Posted Apr 16, 2014
Cons: Staff were surprisingly not multi-lingual. it was a struggle to order anything.
expensive hotel. staff could do with speaking more English. it was a struggle to order anything
5 out of 5
for Business Travelers
by Meaganfrom Texaas


Posted Jan 18, 2014 on Hotels.com
Beautiful hotel in the heart of Beijing!
3 out of 5
by mikefrom new york

Hotel staff did not understand me as other ritz

Posted Oct 24, 2013
Pros: Nothing really stood out
Cons: Read my other comments
Location: Not there long enough
There should be a regular bar where you can sit and enjoy. Not just lounges or bars that close at 11pm. Too early. I found my self staying in the room more than normal. I found the ritz in financial district better
5 out of 5
by A verified travelerfrom Rockville, MD

This traveler left a rating score only Posted Jan 18, 2012 on Hotels.com
5 out of 5
by A verified travelerfrom California

An excellent hotel

Posted Jul 13, 2009
I stayed five nights in this hotel. My stay was very enjoyable. The room I stayed in (on the 12th floor) was spacious and included many extra amenities such as a TV in the bathroom, a drawer with office supplies (scissors, paper clips, daily newspapers on the floor, etc), curtains that open and close with a remote, etc. The bedding is of a high quality and very comfortable. The room was nicely furnished and decorated. It was very clean, with a maid service twice a day. The staff speaks good English, is extremely helpful and truly service-oriented. You feel pampered at this hotel. The hotel is not in a walking distance to most attractions. However, this is not an issue since it is 2 minutes walk from a metro station. The metro system is very efficient, punctual, safe, clean and reaches every important location in the city. Further, for about $2-3 taxi fare you can get to most attractions. There is a Starbucks and a couple of good restaurnats in the immediate vicinity of the hotel, if you want to avoid the hotel's pricey restaurant. The only complaint that I have is that they charge extra for internet connection. Overall, I warmly recommend this hotel and plan to stay there in my next trip to Beijing.