Ratings based on 16 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
81% of guests recommend
3.9 Room cleanliness
3.6 Service & staff
3.9 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Hotel close to Tsinghua

Posted Mar 10, 2014
Pros: Close to Tsinghua University
Cons: All the staff should have "service" mind set.
The level of hospitality is not up to par of 4 to 5 start hotel. It is like a 3 star hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel. Convenient to subway.

Posted Mar 3, 2014
Pleasant. Very helpful staff. Clean. Western accommodations.
4 out of 5
Recommended
by David from Austin, Texas

Posted Jan 13, 2014 on Hotels.com
An excellent value for the money. I got an executive room that included entry into the executive lounge & breakfast. Nice room, very clean, good service. The only negative: almost no employee spoke English.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

convenient location

Posted Dec 24, 2013 on Hotels.com
Practical hotel with nice rooms. Breakfast is good. No wireless Internet (only wired) in the rooms.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

nice hotel

Posted Nov 24, 2013 on Hotels.com
Very nice hotel with good service. I wish there was wifi in the room.
4 out of 5
Recommended
for Business Travelers
by Alex from California

Nice hotel but lacks a few amenities

Posted Nov 17, 2013 on Hotels.com
This is a nice hotel and quite comfortable. It's also very convenient if you wish to visit the Google offices or Tsinghua University. It does, however, have a few issues. There is no in-room wifi for example. I've also noticed that the air filtration is poor - I sleep with a CPAP and the particulate filters get dirty very quickly, indicating that the hotel does not filter the Beijing smog very well.
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Aug 13, 2013 on Hotels.com
3 out of 5
by A verified traveler

Good location, bad room condition

Posted Aug 8, 2013
The hotel lobby and resteraunts are fine, but the room is lack of maintanence. The bathroom smells. There is an upper limit of 2 towels and 1 bar soap for each room every day.
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Aug 2, 2013 on Hotels.com
3 out of 5
Recommended
for Business Travelers
by Jonathan from London

Hassle under the sheen

Posted Jul 16, 2013 on Hotels.com
The hotel is fine if things go well. But any issues are hard to resolve. When I arrived the staff seemed to have no idea about their 'executive' floor, which I had booked through an upgrade. I have no Chinese and the reception staff had almost no English. It took a good half hour to get the situation resolved. For the first four days I saw no one else on my floor or exec breakfast room. My room was fine at first sight. But details suggest a rush job, poor painting qualtiy, a balcony door gaffer taped shut. The toilet became blocked for no obvious reason (!) but was never fixed. A few problems with food too - out of date bottled juices on offer for breakfast. The location is to the northwest of the city - two subways ten minutes walk away help get into town, but it is a half hour ride. It is handy for the Summer Gardens, three stops up the line. A nearby technology park offers fair food.