Ratings based on 97 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
85% of guests recommend
3.6 Room cleanliness
3.5 Service & staff
3.6 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Excellent Sanlitun location

Posted Dec 5, 2014
Pros: The hotel is well maintained, tidy and clean. The rooms are large and have good facilities with very attentive housekeeping. Room service is prompt
Cons: More polite reception staff. Location is a little noisy with the third ring road. Get a room facing away from the road!
Location: Excellent location for Sanlitun shopping and nightlife. It is easy to get to from the airport as it is just off the east third ring road.
Mostly a very good experience. The only letdown is the way the reception staff treated me. They do not smile or make eye contact and happily interrupt you to have a laugh or a chat with their colleagues. This comes across as unprofessional and impolite. The rest of the staff in the hotel try very hard and give a good impression of themselves. I stayed there for three days this last trip and have stayed several time before. I have tried all the international hotels around (I think Zhaolong is Chinese run) and for cost, location and comfort I think that it is very good. I will stay here in future for my trips to Beijing
4 out of 5
Recommended
for Everyone
by A verified traveler

A okay hotel

Posted Oct 23, 2014
My stay was comfortable and no complaints so far.
2 out of 5
by A verified travelerfrom Lahore

Good Location but poor service

Posted Oct 17, 2014
Pros: Location
Cons: Rooms and service
Location: Just few shops and cafes
Stayed there for 3 nights. Room are terrible. They had bed bugs. AC was not working and when i complianed they told me that season of AC is over thats why they have been switched off from back end. I asked them if they could make my AC work and they said just for me they cant turn on entire hotel AC. I was Shocked. Location is good as close to embassies so lot of tourists. Staff is rude. Took me 1 hour to check out. Will Never stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler

立地がいい

Posted Aug 14, 2014
三里屯まで近く,地下鉄駅も近くて非常に便利でした。ただ、朝食付きプランで予約していたことが伝わっておらず,説明が面倒でした。
Comment from Hotel Management
Sep 16, 2014 by guanjie, Hotel Management
Dear.guest: あなたに感謝してホテル、再び来てお待ちしております。 どうもありがとうございます
Comment from Hotel Management
Sep 16, 2014 by guanjie, Hotel Management
お客様のご来店をありがとうございます,またお待ちしております。
Comment from Hotel Management
Sep 16, 2014 by guanjie, Hotel Management
お客様のご来店をありがとうございます,またお待ちしております。
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Cedar Falls, IA

Close to bar street, but nothing special

Posted Aug 10, 2014
It is really close to the Sanlitun bar street, but other than that it is just a hotel. The toilet wouldn't flush at first and the pool area is filthy, but that's what you get for the money.
Comment from Hotel Management
Sep 16, 2014 by guanjie, Hotel Management
Dear guests: First of all thank you for taking the time to share your experience with us in. Please leave your name or your room number,We will contact you as soon as possible this time. We always believe that only listening to every guest, the hotel will be on the market progress. If you can put the occupancy problems encountered during the shows to us, will greatly help us to improve our service. Thank you very much and have a nice day
Comment from Hotel Management
Sep 16, 2014 by guanjie, Hotel Management
Dear guests: First of all thank you for taking the time to share your experience with us in. Please leave your name or your room number,We will contact you as soon as possible this time. We always believe that only listening to every guest, the hotel will be on the market progress. If you can put the occupancy problems encountered during the shows to us, will greatly help us to improve our service. Thank you very much and have a nice day
3 out of 5
Recommended
by VICTOR IBANEZfrom China

Affordable in the center of Chaoyang

Posted Aug 2, 2014 on Hotels.com
Convenience of this hotel is the location. Is in the middle of Chaoyang district, Close to sanlintun, for the party and late night visitors. The only down is the wi fi, not so reliable service. Overall a good hotel , again regarding Location.
Comment from Hotel Management
Nov 15, 2014 by guanjie, Hotel Management
Dear.guest: First of all thank you for taking the time to share your experience with us in. We always believe that only listening to every guest, the hotel will be on the market progress. If you can put the occupancy problems encountered during the shows to us, will greatly help us to improve our service.
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jul 24, 2014 on Hotels.com
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Melbourne

Great Location, Reasonable Price

Posted Jul 21, 2014
Pros: Location, location, location. Nice and efficient housekeeping staff and helpful doormen. Terrific gym next door with free access for Hotel guests.
Cons: A No Smoking policy or a more effective air conditioner to reduce the amount of second-hand smoke. Reception staff need customer service training.
Location: I LOVE Beijing and Sanlitun is about as good as it gets for a central location with so much near-by you hardly need to leave.
I have stayed in the Zhaolong once a year for the past 5 years or so. The Sanlitun location, reasonable cost and the great gym facilities next door, which are included in the price, keep me coming back. Breakfast is also great. The downside is the smoke which comes through the air-conditioner. This time the first week wasn't too bad but I noticed that as the Hotel filled up in the second week, the air quality went down substantially. As the Hotel's only shop in the Foyer is a Cigar and Cigarette shop, I can't see the air quality improving any time soon. The Staff are generally pretty good, especially the housekeeping and front door people. The Reception Desk staff rarely smile and their English is pretty suspect. They basically look unhappy most of the time so if you lower your expectations on arrival concerning a friendly welcome, things will mostly be OK.
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jun 26, 2014 on Hotels.com
3 out of 5
by A verified traveler

街に近いホテル

Posted Jun 18, 2014
Pros: レストランやショッピングできる場所に歩いていける所
3人で3泊しました。3人なのに宿泊中、ベッドメイキング後、毎回アメニティやタオルなど2人分しか置かれておらず電話をして持ってきてもらうなど面倒でした。
Comment from Hotel Management
Sep 16, 2014 by guanjie, Hotel Management
お客様のご来店をありがとうございます。今回、お客様に不快感を与えることを申し訳ございません、是非、過ちを正す。今度は、お客様をお待ちしております。
Comment from Hotel Management
Sep 16, 2014 by guanjie, Hotel Management
お客様のご来店をありがとうございます。今回、お客様に不快感を与えることを申し訳ございません、是非、過ちを正す。今度は、お客様をお待ちしております。
Comment from Hotel Management
Sep 16, 2014 by guanjie, Hotel Management
お客様のご来店をありがとうございます。今回、お客様に不快感を与えることを申し訳ございません、是非、過ちを正す。今度は、お客様をお待ちしております。