Ratings based on 3 Verified Reviews
They paid and stayed. We double-checked.
3.7 Room cleanliness
3.3 Service & staff
3.7 Room comfort
3.3 Hotel condition
They paid and stayed.
for Everyoneby Hamoud from Los Angeles. California
Good location. Easy access. Friendly staff.Posted Jun 22, 2014
I came to Lebanon to attend a wedding and tourism and staying at the Lancaster was convenient to get to place and get back easily.
for Everyoneby rose from London
Nice 70s hotel, close to the Raouche, beachesPosted Jun 22, 2014
Pros: the rooms,
Cons: no view of the sea when very close
excellent breakfast, nice staff, location close tot he beach and amunities
for Everyoneby A verified traveler
Good 3/4 star hotelPosted Feb 7, 2014
Lancaster hotel is a nice hotel to stay at. Food at breakfast and room service was not great, and of a low standard. Free airport shuttle service is a bonus and it's located near the sea (corniche). Staff at reception were useless, especially female receptionist who were always talking to their friends on the phone. Don't expect any help from them, I was ushered away once by them! Rooms also need more sound proofing as it gets noisy outside at nights. Bathroom was leaking so floor was always wet and no hand towel rails or hooks to hang clothes/robes in the bathroom. TV was slow and room was very dimly lit.
Comment from Hotel Management
Apr 7, 2014 by Talih Ajab, Hotel Management
Dear Sir, Madame, Thank you so much for placing a review on Expedia. We really apologies for what happened with you concerning the staff, this does not reflect our hospitality. I will for sure revert the message to the concerned and will confirm that the challenge will be resolved the next time you stay with us. Best Regards,