Ratings based on 95 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom kuwait

Location , comfortable, friendly staff

Posted Mar 31, 2015
I like every thing in the hotel from check in to check out ( marwa) in reception so helpful Thanks everyone
Comment from Hotel Management
Apr 14, 2015 by raouche.arjaan@rotana.com, Hotel Management
Dear Sir, Thank you for staying at the Raouché Arjaan by Rotana and sharing with us your feedback. We are very happy to read that you enjoyed your stay with us and that the service provided to you by our employee at the reception Marwa Wehbe was up to your expectations. Please rest assured that the same has been well communicated to her. Sir, I look forward to welcoming you back amongst us at the Raouché Arjaan by Rotana and we will surely make your time spent with us a treasured one. Yours sincerely, Hala C. Massaad General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom kuwait

Hotel location is perfect room view so beautiful

Posted Mar 28, 2015
I like my stay at the hotel, beginning with arranging the reservation withe help madam Hala Massaad witch was very helpful, the arriving and check in is so smooth and comfortable with reception staff marwa Thank you for makings my stay in hotel so marvelous.
Comment from Hotel Management
Apr 8, 2015 by raouche.arjaan@rotana.com, Hotel Management
Dear Sir, Thank you so much for rating our hotel location as perfect and room view beautiful. Please note that I have shared the same with my respective team members and we are very pleased to know that you had a marvelous stay at the Raouché Arjaan by Rotana hotel. Sir, I do hope that I will have the pleasure of welcoming you back amongst us at our premises and we will assure you of our best services and attention at all times. Yours sincerely, Hala C. Massaad General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom erlangen

sehr schönes Hotel in Strandnähe

Posted Feb 23, 2015
Das Hotel hat eine super Lage . Man kommt überall sehr gut Mitm auto hin . Sehr gepflegte Hotelzimmer . Das personal war auch sehr hilfsbereit und freundlich . Wir hatten nur Übernachtung gebucht da wir die ganze Zeit außerhalb des Hotels waren . Wir würden dieses Hotel jeden Tourist zu Herzen legen . Super Lage , schöne gepflegte Zimmer und kompetentes Personal . Würden es jederzeit wieder buchen wenn wir wieder im libanon unterwegs sind
Comment from Hotel Management
Mar 12, 2015 by raouche.arjaan@rotana.com, Hotel Management
Dear Sir, Thank you for staying at the Raouché Arjaan by Rotana hotel. Your feedback is very much appreciated and we are very happy to know that you enjoyed your time with us and that you will surely book for your next stay at our property. I do hope that I will have the chance to meet you in person during your nex t visit to Beirut. Please do not hesitate to contact me directly in order to do the necessary arrangements and I remain at your disposal for any further assistance. Yours sincerely, Hala C. Massaad General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney

Helpful staff

Posted Feb 20, 2015
Pros: Helpful and patient staff.
Location: beautiful view over the sea - shops are a bit far away. Good restaurants and cafes along the seaside. Would be great in autumn through to spring.
I had a short stay and the staff helped me organise a full day taxi ride to Harissa, then Byblos and finally to the airport. They were extremely helpful in answering my questions and ensuring I was able to visit a variety of places, despite being busy due to a strong storm at the time.
Comment from Hotel Management
Mar 12, 2015 by raouche.arjaan@rotana.com, Hotel Management
Dear Sir, Thank you for staying at the Raouché Arjaan by Rotana. We are very happy to know that the services provided to you by our staff were up to your expectations and that they were very helpful and assisting you appropriately. Sir, I do hope that I will have the chance to meeting you in person during your next visit. Yours sincerely, Hala C. Massaad General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Saudi Arabia, Khobar

Nice Hotel

Posted Feb 9, 2015
Good location with nice view on Rouche direct all these with fair price. The staff was friendly I love this hotel
Comment from Hotel Management
Mar 12, 2015 by raouche.arjaan@rotana .com, Hotel Management
Dear Sir, Thank you for choosing the Raouché Arjaan by Rotana as your home in Beirut. We are very happy to read your comments and to know that you enjoyed your time with us, our services were up to your expectations and you found our staff friendly. Please rest assured that the same has been well communicated to them. Sir, I do hope that I will have the pleasure of welcoming you back amongst us at your home in Beirut, the Raouché Arjaan by Rotana hotel, and we will assure you of our best services and attention at all times. Please do not hesitate to contact me directly for your future reservations as I will be more than glad to assist. Yours sincerely, Hala C. Massaad General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom kuwait

Good location hotel

Posted Feb 8, 2015
Hotel is good location beautiful view room equipped with kitchenette
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Atlanta GA

Great Location, Exceptional Customer Services

Posted Jan 29, 2015
I always stay at Raouche Arjaan, it is a beautiful hotel with clean rooms and friendly staff.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Nice and recommended

Posted Jan 23, 2015
Good and nice, I recommend staying in this hotel. Great view on the sea. Clean and comfort
Comment from Hotel Management
Jan 27, 2015 by Joanna Tabet, Hotel Management
Dear Sir, Thank you for staying at the Raouché Arjaan by Rotana and sharing with us your feedback . I would like to thank you as well for recommending our hotel which is very rewarding for us. Sir, I do hope that I will have the pleasure of welcoming you back amongst us at your home in Beirut, the Raouché Arjaan by Rotana and we will assure you of our best services and attention at all times. Please feel free to contact me directly for your future reservations. Yours sincerely, Hala C. Massaad General Manager
1 out of 5
by A verified travelerfrom kuwait

Bad staff

Posted Jan 20, 2015
Hotel location is perfect comfortable new building put managed by unprofessional staff unfriendly and careless reception
Comment from Hotel Management
Jan 22, 2015 by Joanna Tabet, Hotel Management
Dear Sir, Thank you for staying at the Raouché Arjaan by Rotana. Regarding the inconvenience you have expeienced with our reception staff, I would appreciate if you can please give me additional details in order for us to understand what really happene d and accordingly take the necessary corrective action. Sir, I do hope that I will have the pleasure of welcoming you back amongst us at your home in Beirut, the Raouché Arjaan by Rotana and we will assure you of our best services and attention at all times. Please do not hesitate to contact me directly for your future reservations. Yours sincerely, Hala C. Massaad General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Montreal,Canada

Nice hotel,perfect sea view

Posted Dec 28, 2014
Excellent hospitality,clean and cozy,next to beach,city center, lots of coffee shop at the near by and nice view to the beach from the high floors.