One Bedroom Suite | Terrace/patio
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Reviews of X1 by Smallville

4 out of 5
X1 by Smallville
Mahatma Ghandi Street, Hamra, Beirut

Reviews

8.4

Very Good

Rating 10 - Excellent. 4 out of 9 reviews" "
Rating 8 - Good. 4 out of 9 reviews" "
Rating 6 - Okay. 0 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 1 out of 9 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Amal

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’m a regular visitor to Beirut and this is by far the best place I tried. I can’t begin to describe how great it was. Don’t go anywhere else. This is the place to stay when in Beirut. Everything is beyond great, check in, staff, room, cleanliness, location, facilities.
Stayed 3 nights in Jan 2020
Response from Mazen Saab on Jul 17, 2023
Thank you for taking the time to share your feedback about your recent stay at our hotel. We are thrilled to hear that you are a regular visitor to Beirut and that you found our hotel to be the best place you have tried. We are delighted to hear that you had a great experience with our check-in process, staff, room, cleanliness, location, and facilities. At our hotel, we take great pride in providing exceptional service and ensuring that our guests have a comfortable and enjoyable stay.We appreciate your kind words and recommendation to other travelers. We are committed to maintaining our high standards and providing the best possible experience for our guests.Thank you for choosing our hotel as your preferred place to stay when visiting Beirut, and we look forward to welcoming you back soon for another great stay.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location and the apartment overall. Very satisfied.
Stayed 5 nights in Nov 2018
Response from Mazen Saab on Jul 17, 2023
Thank you for taking the time to share your feedback about your recent stay at our hotel. We are delighted to hear that you had a positive experience and appreciate your kind words.At our hotel, we strive to provide exceptional service and ensure that our guests have a comfortable and enjoyable stay. It is our pleasure to know that we succeeded in making your stay a pleasant one.Thank you for choosing our hotel, and we hope to welcome you back soon for another great stay.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, comfortable, quiet and spacious. A home away from home.
Stayed 6 nights in Mar 2018
Response from Mazen Saab on Jul 17, 2023
Thank you for taking the time to share your feedback about your recent stay at our hotel. We are delighted to hear that you had a positive experience and appreciate your kind words.At our hotel, we strive to provide exceptional service and ensure that our guests have a comfortable and enjoyable stay. It is our pleasure to know that we succeeded in making your stay a pleasant one.Thank you for choosing our hotel, and we hope to welcome you back soon for another great stay.

10/10 Excellent

summer, dxb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feels like home
Cozy and makes you feel like you’re at home. Lovely space especially the boutique styled rooms.
Stayed 1 night in Dec 2017
Response from Mazen Saab on Jul 17, 2023
Thank you for taking the time to share your feedback about your recent stay at our hotel. We are delighted to hear that you had a positive experience and appreciate your kind words.At our hotel, we strive to provide exceptional service and ensure that our guests have a comfortable and enjoyable stay. It is our pleasure to know that we succeeded in making your stay a pleasant one.Thank you for choosing our hotel, and we hope to welcome you back soon for another great stay.

8/10 Good

Yusra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great experience
it was great i would definitely repeat it
Response from Mazen Saab on Jul 17, 2023
Thank you for taking the time to share your feedback about your recent stay at our hotel. We are delighted to hear that you had a positive experience and appreciate your kind words.At our hotel, we strive to provide exceptional service and ensure that our guests have a comfortable and enjoyable stay. It is our pleasure to know that we succeeded in making your stay a pleasant one.Thank you for choosing our hotel, and we hope to welcome you back soon for another great stay.

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Construction at 7 am & 2 small twin beds.
I had made a booking for 3 adults. When I arrived there were two dorm room sized beds. When I informed front desk about this predicament, they told us that that the only option for a third bed would be a rollaway (which we came to find out comfortably fits a 5 year old child). With no other options available for a real bed, and unable to cancel a non-refundable booking, we took the rollaway. Well after a 20 hour journey to Lebanon we were awakened at 7 AM to construction right next door. And yes, it was the case every morning and even on Saturday. The room is clean and the service was OK. One receptionist spoke english and Wifi was spotty at best. I would definitely check to see if the construction has ended before you book as it seems like a long term project. Next time I'd pick a more central neighborhood. This hotel is also located in an area with heavy traffic all day long. It would take us a minimum of one hour to get in and out of Hamra. The address is also off from what is stated on the web page. It took us at least an hour to find the hotel on our first day. Overall I wouldn't stay there again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stayed there for 15 days, very comfortable, nice sitting room, nice bedroom, albeit a bit small, and nice bathroom. Location is two blocks from the main Hamra street.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
gutes, nettes Personal, hilfsbereit saubere Unterkunft
Stayed 5 nights in Oct 2019
Response from Mazen Saab on Jul 17, 2023
Thank you for taking the time to share your feedback about your recent stay at our hotel. We are delighted to hear that you had a positive experience and appreciate your kind words.At our hotel, we strive to provide exceptional service and ensure that our guests have a comfortable and enjoyable stay. It is our pleasure to know that we succeeded in making your stay a pleasant one.Thank you for choosing our hotel, and we hope to welcome you back soon for another great stay.

10/10 Excellent

Mounzer, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel et très bon service
Très bon accueil, un personnel disponible et serviable. Le manager est aussi disponible et coopératif. L’intérieur des chambres est propre et bien entretenu.
Stayed 1 night in Aug 2018
Response from Mazen Saab on Jul 17, 2023
Thank you for taking the time to share your feedback about your recent stay at our hotel. We are delighted to hear that you had a positive experience and appreciate your kind words.At our hotel, we strive to provide exceptional service and ensure that our guests have a comfortable and enjoyable stay. It is our pleasure to know that we succeeded in making your stay a pleasant one.Thank you for choosing our hotel, and we hope to welcome you back soon for another great stay.