Exterior

Reviews of Leonardo Hotel Belfast - Formerly Jurys Inn

4 out of 5
Leonardo Hotel Belfast - Formerly Jurys Inn
Great Victoria Street, Belfast, Northern Ireland

Reviews

8.4

Very Good

Rating 10 - Excellent. 538 out of 1087 reviews" "
Rating 8 - Good. 311 out of 1087 reviews" "
Rating 6 - Okay. 135 out of 1087 reviews" "
Rating 4 - Poor. 64 out of 1087 reviews" "
Rating 2 - Terrible. 39 out of 1087 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alicia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. The room was very spacious.
Stayed 1 night in Mar 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

kelly

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brogan on reception was exceptional and very helpful. A real asset to the hotel!
Stayed 1 night in Mar 2024

8/10 Good

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

6/10 Okay

Emma Joanne

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Hotel was ina great location. However, staff weren’t particularly friendly or helpful- housekeeping didn’t come to our room on the second day until 430 and we had just come back to freshen up after being out all day. We had to settle for a smaller room as the room we booked wasn’t ready and the room was boiling even with the window open and the fan on that was provided
Stayed 2 nights in Mar 2024

10/10 Excellent

Phyllis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to public transport and City Hall. Parking nearby the hotel validates.
Stayed 1 night in Mar 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here many times. And will continue to stay here whenever I’m in the city.
Stayed 1 night in Mar 2024

8/10 Good

ki, Doncaster

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Leonardo Hotel is a very good arounder for the intercity experience at a reasonable price.
Stayed 2 nights in Mar 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel with a chilled atmosphere. Check in was quick. Staff friendly. Room was big and clean. Main bus station is a five minute walk and shops about ten minutes. The bar prices were reasonable and the girl working in the bar was really nice. Would definitely stay again. Only down side was the room was cold as I couldn't get the heating to work but I'm sure if I'd asked someone they would of sorted it out.
Stayed 1 night in Mar 2024

10/10 Excellent

Shane, TORONTO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located hotel close to most major attractions. Hotel exterior & interiors are a little dated but impecable clean and well maintained. Decent food at the hotel restaurant / bar. Be sure to visit the Titanic Exprience, the Crown Liquor Saloon and Cathedral quarter when in Belfast!
Stayed 2 nights in Mar 2024

10/10 Excellent

Vinh

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional experience, clean room, welcoming staffs, very close to the centre.
Stayed 2 nights in Mar 2024

6/10 Okay

Matthew

Liked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

angus

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly
Stayed 1 night in Mar 2024

10/10 Excellent

Arvind

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a pleasant stay.
Stayed 3 nights in Mar 2024

10/10 Excellent

Tony

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are amazing; so friendly and helpful. The breakfast is just fantastic in terms of quality of food and choice
Stayed 4 nights in Mar 2024

10/10 Excellent

James Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was in a great central location with only a short walk into the centre and all the pubs. It was also very close to the bus station which is very handy for getting to and from the city airport. Breakfast was good with a wide selection of pastries, cereals and hot options. The only downside was the room was rather tired in terms of decor. At little refresh of the rooms wouldn’t go amiss.
Stayed 3 nights in Mar 2024

2/10 Terrible

Joseph, Greenville

Stayed 1 night in Mar 2024

10/10 Excellent

Sinead

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very good great location
Stayed 1 night in Feb 2024

10/10 Excellent

Virginia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice sized rooms, great staff and hospitality.
Stayed 3 nights in Feb 2024

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Big rooms
Stayed 2 nights in Mar 2024

8/10 Good

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great hotel and bar. Breakfast is ok, but needs to be managed. Each morning had to ask for a cup for coffee, tea spoon and glass!
Stayed 2 nights in Mar 2024

6/10 Okay

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, close to the train station and town centre. The only thing that I could say was the room was uncomfortably warm during the night and when we opened the window it was very noisy as our room was looking onto the street.
Stayed 1 night in Mar 2024

6/10 Okay

Elizabeth

Traveled with partner
Liked: Staff & service, amenities
Unfortunately I took ill during our stay. Due to a sewage blockage of some sort, we had to move rooms in the late evening due to a repulsive pungent smell in our room. This caused me to fell very ill and had to stay an extra night in the Hotel which was eventually negotiated at no charge. Out of hours Doctor was called. It took me several days later before feeling any better. Disappointed that it ruined the rest if our stay in Belfast.
Stayed 3 nights in Feb 2024

8/10 Good

Angela

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

David, Luton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A short walk from the bus & coach station
Stayed 1 night in Feb 2024

8/10 Good

Barry Roy

Traveled with family and small children
Liked: Cleanliness, staff & service
Good location when visiting Belfast. Bedroom nice but bathroom felt dated. The hotel bar is very pricey.
Stayed 1 night in Feb 2024

8/10 Good

Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, but the room i was in, especially the bathroom, could do with an upgrade. Very clean, breakfast was good, overall would stay again.
Stayed 1 night in Feb 2024

10/10 Excellent

Patrick

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and welcoming, rooms are perfeft for what you need and breakfast was lovely
Stayed 1 night in Feb 2024

8/10 Good

David

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Feb 2024

10/10 Excellent

mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all very good and helpful. We had z wondefful stay
Stayed 3 nights in Feb 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Paul, Southport

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality, well positioned and well run hotel near all you need.
Stayed 4 nights in Feb 2024

10/10 Excellent

Paris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, good size with a nice bar. Breakfast was god and in a great location for walking to all the sights.
Stayed 2 nights in Feb 2024

4/10 Poor

Daniel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Christine

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Charles

Traveled with family
Liked: Amenities
The hotel was adequate but not impressive given Leonardo is meant to be 4-star. One of the rooms had a connecting door and thin walls, meaning everything in the neighbouring room could be heard. The bathrooms were dated and not clean. However, the beds were comfortable and the buffet breakfast was great. Overall I would stay here again but don’t expect a 4-star experience!
Stayed 3 nights in Feb 2024

8/10 Good

Mr A Craig, londonderry

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all round hotel easy to city centre
Stayed 1 night in Dec 2023

6/10 Okay

Thomas

Liked: Property conditions & facilities
Disliked: Staff & service
Hotel is short staffed. Issues with amenities in the room take a long time to resolve
Stayed 1 night in Jan 2024

8/10 Good

Joanne

Stayed 1 night in Jan 2024

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room was a good size & clean. Staff were helpful & friendly. Room priced well per night. Modern hotel & which is nicely presented with great local amenities within walking distance. Would stay here if we visited Belfast again.
Stayed 2 nights in Jan 2024
Response from Aimée, Front Office Manager on Feb 17, 2024
Thank you for your 10/10 rating of Leonardo Hotel Belfast! We look forward to seeing you again.

10/10 Excellent

Joanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff Good breakfast
Stayed 4 nights in Jan 2024
Response from Aimée, Front Office Manager on Feb 17, 2024
Thank you for your 5/5 rating of Leonardo Hotel Belfast! We look forward to seeing you again.

10/10 Excellent

Faye

Stayed 1 night in Jan 2024

10/10 Excellent

Rutul

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Jan 2024
Response from Aimée, Front Office Manager on Feb 17, 2024
Thank you for your 5/5 rating of Leonardo Hotel Belfast! We look forward to seeing you again.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great city centre location
Stayed 1 night in Jan 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, really friendly and helpful staff. Excellent breakfast.
Stayed 1 night in Jan 2024

8/10 Good

Hubert

Liked: Cleanliness, staff & service, property conditions & facilities
Clean ,safe and secure,and local to all I needed
Stayed 1 night in Jan 2024

6/10 Okay

Iris

Liked: Cleanliness, staff & service
Disliked: Amenities
Excellent location. Otherwise, an uncomfortable stay on more levels than one. Very noisy, and if you close the windows, then you deal with uncomfortable temperature in the room. Tiny and uncomfortable bathroom. The building takes a whole block so going to the room takes a while. And the plumbing situation too gross to detail here…
Stayed 1 night in Jan 2024

6/10 Okay

Martin

Room is cold, have asked twice to fix it but still cold
Stayed 1 night in Jan 2024

10/10 Excellent

LEONARD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Rutul

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money.
Stayed 1 night in Jan 2024