Staff were mostly very friendly, ready to help & professional. However the room wasn’t fully ready - no bath towels & the bath wasn’t clean & mould around the bath rim & shower screen which could easily be cleaned. No extra blanket in the room & it was cold! The location is great, parking so convenient but as it is at the moment I wouldn’t recommend it as a place to stay. It could be excellent but falls down on some basics. Disappointing but I think it will improve.