Ratings based on 498 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Everyone
by A verified travelerfrom glasgow

Nice hotel not best as Xmas

Posted Dec 1, 2014
Pros: Location comfortable room
Cons: Need to monitor noise levels
Location: Good location . Went to Xmas market and titanic museum very easy to get to both. St George's market was really worth a visit on the Sunday
Had stayed here previously and was really impressed. Enjoyed this time also however very noisy due to Xmas party nights and we were on the first floor. Lots of young very noisy girls in the next rooms well behaved but quite noisy and disturbed sleep.
3 out of 5
by A verified travelerfrom Manchester


Posted Dec 1, 2014
Pros: Good location, excellent staff, room for left luggage, nice bar. Even though the bar had a party on tip late the noise didn't reach the rooms.
Cons: Maintenance.
Location: Next door to the liveliest street of bars in town. Short 5 minute to the main street / city hall and all the shops.
Excellent staff, nice large room with wooden floors, big bed, sofa and walk in wet room / shower. Unfortunately neither bedside light worked, the seal around the window didn't fit letting in a draft and worse the noise from the adjacent motorway and the tea / coffee / sugar supplies were only enough to make one cup per person per day.
4 out of 5
for Everyone
by A verified traveler

Good hotel not real centre but close enough.

Posted Nov 26, 2014
Pros: Location and cleanliness.
Cons: Staff friendliness
Location: Near centre, 5 to 10 min walk
Stayed at hotel for a couple of nights. Great location, very clean. Has a nice bar. Staff weren't the friendliest. They looked like they hated their job, particularly on reception and the bar staff. Maybe they were having a bad day but not the best welcome to meet a glumb face when you initially check in.
3 out of 5
by A verified traveler

Not what we expected

Posted Nov 23, 2014
The staff where helpful until we said about a problem and they then continued and try to brush it off . We were placed in a room set up for wheelchair users which made it hard for us to use the facility's provided. I.e the sink was lower as well as a few other areas in the room . We also noticed that the sink was broke . The drain in the shower was blocked and lead to water covering most if the bathroom floor as it was a wet room . When we brought this to the staffs attention they didn't seem to care. We also enquired at this point if all the rooms were set up like ours for wheelchair users, they replied no but it has a double bed and we had no other rooms left. We had booked our stay 3/4months in advance and we were confused as to why we did get the room we requested.
5 out of 5
for Everyone
by A verified travelerfrom Varese


Posted Nov 21, 2014
Pros: Moderno, bar e ristorante innovativi, accogliente
Cons: manca il wifi free e il frigo bar in camera
Location: In centro vicino alla chiesa di Sant'Anna.
Vicino all'aeroporto, a pochi minuti a piedi dal centro, hotel ristrutturato, accogliente, pulito, camere spaziose, personale disponibile. Ottimo rapporto qualità prezzo. Il wifi è solo a pagamento. Consigliato
4 out of 5
for Everyone
by A verified travelerfrom n i

Nice hotel near the Catheral Quarter/city centre

Posted Nov 18, 2014
Pros: Convenient and relatively cheap
Cons: Provide toiletries rather than soap dispenser
Attended a show so really only slept in the hotel and didn't use any facilities
4 out of 5
for Everyone
by A verified travelerfrom Co Down

Hotel Break

Posted Oct 20, 2014
Pros: Its central location
Cons: A band were playing but on too early. We would have stayed in the hotel the whole evening if they had have been on later in the evening.
Location: Good shopping and nice bars. Good guinness
Hotel very central. Staff very friendly and helpful. Rooms comfortable and very clean. Good breakfast the next morning. Really enjoyable.
4 out of 5
for Everyone
by A verified traveler

Nice clean tidy hotel

Posted Oct 17, 2014
Place was clean tidy and very well placed for a quiet stay but very close to city centre and the cathedral quarters are great for food n drink
3 out of 5
by A verified travelerfrom Birmingham

Ok but basic

Posted Oct 16, 2014
Pros: Handy location
Cons: Beds
We paid a fair bit extra for an executive suite. However it was just the same layout as a standard double room but with free WIFI. The bed wasn't comfortable and there was just one pillow each. There was a functional clothes rack rather than a wardrobe. The room was comfortable enough and the staff reasonably helpful. It served the purpose of a room to sleep in during an overnight trip to Belfast but no more.
3 out of 5
for Everyone
by A verified travelerfrom Co Antrim

Central hotel close to nightlife

Posted Oct 15, 2014
Pros: Central location
Cons: Attention to detail.
Location: On the periphery of the lively Cathedral Quarter. Plenty of bars and fabulous restaurants to choose from. Walking distant to all the city sights.
Clean and comfortable room. We were lucky to be in a room at the end of the corridor meaning it was nice and quiet. There was quite a lot of mould in the bathroom which was a disappointing. There also seemed to be a lack of attention to detail - a half empty champagne glass was in the lift lobby for the entire duration of our stay.