Ratings based on 405 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from Alberta, Canada

Cleaning staff not good!

Posted Sep 18, 2014
Pros: Front desk staff and the restaurant staff are excellent. Keep up the good work front desk! Kudos to Connor! The location is great!
Cons: Improve your housekeeping department and train that man to focus on cleaning instead on his cell phone.
Location: Location was the best, its near everywhere and mostly in all the attractions.
I had booked Ramada Hotel in Belfast because Ramada had a name and reputable hotel establishment in States and Canada. We stayed for 4 nights and front desk staff was great & helpful. So the next day we expect our room would get clean. We were out the whole morning and came back the room wasn't clean again. So I saw a man staff talking in his cell phone while supposed to be cleaning the other rooms and requested nicely to clean our room since it hasn't been clean for 2 days already. After our tour we finally wanted to rest and hoping to see our room clean before eating dinner that night. Oh yes, it was cleaned but the man who cleaned the room left the collected garbage on top or our desk plus the garbage can also on top of the desk. Maybe he forgot to come back for it. So I called front desk and advice them of the garbage being left on the desk with the garbage can left on top of the desk. We went to dinner that night and we came back it was still on the desk. I went down to complain again to the front desk talked to another person named Connor. I asked him how long does it take to take a garbage of our room and told him about the situation. He emailed housekeeping about my complained and in few min. the garbage was picked up. Thank you Connor for your fast response and delivery. That shows there something wrong with housekeeping staff and needs to be investigated. Connor you made our stay much better, all my request you made it happen with fast turnaround
4 out of 5
for Everyone
by A verified traveler from yorkshire

Great location

Posted Sep 9, 2014
Pros: Location
Cons: Room service ... Tea coffee etc was not refreshed
Location: Only 10 mins by taxi from Belfast City Airport. Very easy transfer for less than £10. From the hotel you can easily walk around all the main sights.
It was a very busy weekend in Belfast due to two major events. Staff were friendly and helpful and the location was great. The cathedral quarter has some lovely bars and restaurants, with cobbled streets and wall murals.
5 out of 5
for Everyone
by A verified traveler

nice hotel in good location

Posted Sep 8, 2014
pleasant over night stay here. good location. staff very nice and friendly. food was excellent. room was a little too warm during night.
4 out of 5
for Everyone
by A verified traveler from canada

Very nice hotel in a good area

Posted Sep 6, 2014
A nice clean hotel . Large room. Very helpful staff. Great location in heart of Belfast near shopping.
4 out of 5
for Business Travelers
by A verified traveler

Met my expectations, would stay there again

Posted Sep 3, 2014
Pros: Location is great, in the cathedral quarter
Cons: There were not many extra services available like food after 10pm
No frills but nice and clean and good value. I had expected this out of my stay here and I was very satisfied. Would stay here again happily. Breakfast was a little expensive if you wanted it in the morning but was very comprehensive and qood quality.
3 out of 5
by A verified traveler from ty

Noisy hotel

Posted Aug 31, 2014
Nice rooms. Very noisy from 7am on a Saturday morning!!! Cleaner kept knocking door an hour BEFORE checkout time
3 out of 5
by A verified traveler from Northern Ireland

OK - For one night

Posted Aug 25, 2014
Pros: Convenient location. Reasonably priced.
Location: Very convenient for city centre and the bars/restaurants of the Cathedral Quarter
Stayed one night after a social evening. Basic hotel which is ideal for that kind of stay but I would not have liked to spend a few days here for a city visit.
4 out of 5
for Everyone
by A verified traveler from Westmeath

Clean and comfortable.

Posted Aug 17, 2014
Stayed here with my family for two nights. Clean and comfortable rooms though nothing fancy. Bar and restaurant downstairs serve good food and drink, not too expensive and staff are friendly.
3 out of 5
for Other
by A verified traveler from u.k

sweet and sour

Posted Jul 31, 2014
Pros: asabove
Cons: air conditioning, anti door slamming devices, free breakfast, a fridge, some glasses
Location: as above
went for a 2 day city break, good points nice position, clean and modern, with competent staff, great price, bad points, like a sauna, with no air/con, slamming doors,and because window had to be open, lots of noise from streets
4 out of 5
for Everyone
by A verified traveler

Nice hotel right in the middle of the city

Posted Jul 27, 2014
Nice stay, very friendly and helpful staff! Close to everything Belfast has to offer!