Fitness facility

Reviews of Dunadry Hotel and Gardens

4 out of 5
Dunadry Hotel and Gardens
2 Islandreagh Drive, Dunadry, Antrim, Northern Ireland

Reviews

9.0

Wonderful

Rating 10 - Excellent. 70 out of 109 reviews" "
Rating 8 - Good. 25 out of 109 reviews" "
Rating 6 - Okay. 12 out of 109 reviews" "
Rating 4 - Poor. 2 out of 109 reviews" "
Rating 2 - Terrible. 0 out of 109 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Christina

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

KIERAN

Liked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Simon

Stayed 1 night in Feb 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Davy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

David

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Margaret

Stayed 1 night in Dec 2023

10/10 Excellent

Rebekah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, we decorated for Christmas which made it feel so cozy and made it stunning, great stay
Stayed 1 night in Nov 2023

10/10 Excellent

Rosemary Ann

Stayed 1 night in Nov 2023

10/10 Excellent

Cherilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Antrim Stay
Wonderful!! I would definitely return!!
Stayed 2 nights in Nov 2023

8/10 Good

Dean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NI Trip
After reading reviews about the room temperature and a stale breakfast I had my concerns, but during my stay the temperature could be changed with the valve on the radiator if the wall thermostat wasn't working and the breakfast was cooked to order and it was very good. Overall a lovely place to stay.
Stayed 2 nights in Nov 2023

6/10 Okay

Jane

Business traveler
Liked: Cleanliness, staff & service
5 star staff at two star hotel
The staff are super friendly - and our particular receptionist who checked us in was fabulous! However - our initial room was a great distance away - with the corridors leading to it very cold ( felt like the heating was off at this part of the hotel) The TV didn’t work properly- but we were changed to a different room ( again by the really lovely receptionist)- albeit smaller and not as nice as the initial room. This room had no heating on - was freezing- I contacted reception who told us it would take 30 mins to heat up. We went down for dinner and came back to our room after 90 mins - to a freezing room. Once again had to contact reception - who came and needed to replace batteries in the radiator to make it work - we ended up just getting into bed to heat ourselves up. At breakfast I ordered hard poached eggs - which when I cut into them were runny ( I appreciate this is a personal preference of mine however..)- I told the waitress who again very politely apologised and took them away - I assumed for fresh ones? Swiftly my original plate I had returned was set in front of me - with the same busted open eggs I had cut - re poached!! I was flabbergasted. My colleague had long finished her breakfast buy the time a third plate came out to me - these too were not hard poached- but I couldn’t bare to say to the we waitress -
Stayed 1 night in Nov 2023

10/10 Excellent

Lauren Lok Man

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is very big and clean , lovely spot
Stayed 2 nights in Oct 2023

8/10 Good

Mark

Stayed 1 night in Oct 2023

8/10 Good

Belinda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One lift for access to room the walk was very long.

10/10 Excellent

Darren

Very enjoyable place well done to all the staff
Stayed 1 night in Oct 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Felipe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

louise

Stayed 1 night in Oct 2023

10/10 Excellent

Marion

Stayed 1 night in Sep 2023

10/10 Excellent

Thomas

Stayed 1 night in Sep 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Patrick

Stayed 1 night in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel outside Belfast
The location was perfect for our plans. The rec centre was a nice addition after spending the day touring. The staff went out of their way to make us comfortable.
Stayed 2 nights in Aug 2023

6/10 Okay

AIDAN

Poor Housekeeping, Decent Breakfast
Ample car parking and nice public areas, however several aspects of the 6 night stay were below par. Cleanliness/housekeeping was disappointing, with flimsy pillows. A huge cobweb which stretched across the ceiling. Shower room looked recent but black mould in the shower seals and no power outlet for shaver/toothbrush. All public passage doors had "sticky" touchpanels We vacated the room 9am on one morning and returned after 4pm to find the room unserviced. Housekeeping knocked on the door 10 minutes after our return but they werent able to service the room before the days cleaning shift ended. Iron was faulty and deposited black stains when we attempted to use it. Requested a replacement but after waiting over an hour we had to leave for a prior engagement - mentioned we hadnt received the replacement iron at reception as we left. No apology, but a "No Problem" response, and the new appliance was put in our room when we returned. Overall housekeeping/maintenance was poor - one day the water bottles weren't replaced, and we discovered the bedding had been replaced with an oversize (superking ?) duvet cover with a standard (double ?) duvet which felt/looked odd Our room was ground floor with rear aspect over a paved courtyard with occasional passer-by (staff and guests) so best keep the netting curtains closed as a minimum. The courtyard also served as access way for the hotel services, so woken 7:30am by a convoy of trolleys being wheeled around. Breakfasts were satisfactory
Stayed 6 nights in Aug 2023

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely people very friendly and very clean
Stayed 1 night in Aug 2023

10/10 Excellent

stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Raymond Grant

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and gardens with river fishing and peacocks wandering around . Delicious food and wonderful staff, can’t recommend highly enough. No complaints at all… Thanks for a most enjoyable 3 night stay.
Stayed 3 nights in Aug 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was relaxing and very enjoyable, staff from check in to check out we're most helpful and attentive. The only thing I would suggest is the installation of soft close toilet seat in on suites.
Stayed 3 nights in Aug 2023

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Amazing hotel, so comfortable so clean, staff wonderful and food fab. My second time here & will return
Stayed 3 nights in Jul 2023

10/10 Excellent

Graham

Stayed 1 night in Jun 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel great, pool facilities extremely poor.
Had a great stay. Lovely executive room with terrace. Great breakfast.only let down and a big let down was the swimming pool and facilities. Hot tub was not working, steam room not working and we only could last 10 minutes at most in the pool area due to a musty, bad drain smell. It was bad. We were looking forward to relaxing near the pool but it was the opposite.
Stayed 1 night in Jun 2023

10/10 Excellent

Marcia

Stayed 5 nights in Apr 2023

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Mar 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay but poor attention to detail
Swimming pool was restricted due to swimming lessons during the day and busy with families in the evening. Room was large and comfortable but only one packet of biscuits and one sachet of hot chocolate left for double occupancy with the tea and coffee and teaspoons had to be requested. No spare toilet rolls in the bathroom and staying a number o
Stayed 4 nights in Feb 2023

10/10 Excellent

Matthew

Stayed 1 night in Feb 2023

10/10 Excellent

Rachel

Stayed 1 night in Feb 2023

8/10 Good

Kathleen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
We were there for a formal. Room was nice, clean and spacious enough with shower etc. I did have to go to reception to get heating turned up in room, but it was done straight away and temperature was much better. Hotel reception is currently under maintenance/ refurbishment so currently not as good as normal.
Stayed 1 night in Jan 2023

6/10 Okay

Sarah

Traveled with partner
Disliked: Staff & service
The room was fine and the food was gorgeous. Some of the staff seemed a bit unfriendly.

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff very friendly and chatty the room was ideal for what we wanted I loved the idea of having your own patio doors to step out to a little area on it’s own. The food was delicious.
Stayed 2 nights in Oct 2022

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Formal dance and stay
We attended a formal dance. Dance room looked great and staff very friendly. Food was good too. Bedroom was brilliant, large bed with a sittee, tv etc plenty of room and tea/coffee facilities good. Only down size our room was cold, couldnt seem to put heating up. Our friends room was very warm so not sure what has happened with ours. Breakfast good. Overall great stay.
Stayed 1 night in Sep 2022

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

joanna amy

Stayed 1 night in Aug 2022

10/10 Excellent

Rebecca

Liked: Cleanliness, property conditions & facilities, room comfort
Birthday Trip
Hotel beautiful, food excellent. Grounds and gardens very nice lovely walks down by river. Spa facilities very good swimming pool, jacuzzi, steam room and sauna. Downside - bar service in evening was terrible, run by very young people who didn't really seem to know what they were doing. Went up to bar to order drinks was told to sit down as he was making drinks for someone else. Eventually after about 10 minutes and catching the eye of the other waitress I asked for drinks. Waited and waited and only after 2 women had gone to the bar and managed to get drinks and another look from me did they bring the drinks over. Two of the four drinks were wrong. Didn't seem overly concerned that they were wrong just a quick sorry we left to go to the room and didn't drink the drinks but there was no offer of money back. I have nothing against young people working as everyone has to learn but at least employ people with a bit of savvy and character that can communicate with guests and a smile would be nice as well. The copper bar service in the afternoon was excellent and the bartender very quick to serve and friendly. The restaurant was very nice lovely food and good service. Breakfast the next day was very good also.
Stayed 1 night in Aug 2022

6/10 Okay

Mythily

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jun 2022

4/10 Poor

Alistair David

Business traveler
Liked: Cleanliness, property conditions & facilities
I paid a premium price for what I’d hoped would be a great stay. Reception is the biggest problem with this hotel, surly, disinterested, unwelcoming, borderline rude in every interaction. Happily the rest of the staff are the polar opposite. How can you pay over £150 per night for a premium room in which the WiFi doesn’t work and which is cold with no explanation about how to heat the room? Appalling.
Stayed 2 nights in Jun 2022