Ratings based on 26 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
by Brad Mfrom Canada

Great place to stay

Posted Oct 20, 2014 on Hotels.com
The hotel was undergoing renovations while we were there (had no idea when booking was made that this was to happen), pool was empty(no water-under repair) these 2 issues were a bit of an inconvenience but not a spoiler. Room was very comfortable and pleasant. hotel is situated close to the mayan ruins so was pleased with that. staff was friendly and courteous and went the extra mile to make sure we were comfortable. their concierge was knowledgable and helpful in helping with our excursions.
5 out of 5
for Couples
by A verified travelerfrom Wilmington, NC

Everything we expected - and more!

Posted Aug 25, 2014
Pros: We liked everything about the hotel - our room, the location for side trips, the atmosphere, the pool, the restaurant and the service staff.
Cons: I cannot think of anything that would have improved our visit to St. Ignacio.
Location: We visited Mayan sites, the Botanical Garden and Butterfly Project and the city. Because we are 80 years old we chose not to do canoe or cave trips.
My husband and I recently spent five nights and 4 days at the San Ignacio Hotel. To avoid the heat of the day we did our trips to the Mayan sites in the morning and evening. During the afternoon we enjoyed a breeze on the balcony where we read, played scrabble and swam in the beautiful pool. The staff was very attentive and the meals were excellent. The hotel is a great place to view birds and we really enjoyed the Iguana project located there. We thought we were going to get a lot of rain but the August weather was perfect every day and the rates are much lower than in high season. Stephanna Tewey, Wilmington, NC
4 out of 5
by A verified traveler

A comfortable place to stop and see San Ignacio

Posted Jun 17, 2014 on Hotels.com
We only stayed here for one night, but it was a lovely stopover to see San Ignacio. The rooms are clean and comfortable, and the staff very friendly and helpful. A few dated elements of the rooms are more than made up for by the big fluffy bed and the new TV...and the free rum punch at check in! A bonus is the Iguana Sanctuary on site - the tour is great if you want to get up close and personal with some friendly lizards. Some of the Iguanas have stayed around the property even after being released, so some of them may watch you while you swim in the nice, newer pool. There was construction taking place while we were there, but it did not impact us at all.
4 out of 5
for Families
by Nancyfrom Texas

Very nice hotel; gracious and attentive service

Posted May 29, 2014 on Hotels.com
Lovely hotel close to town. Rooms clean and comfortable, outstanding service and nice restaurant. Food very good. Loved every meal especially breakfast. San Ignacio is a small town ideally located to see the Mayan ruins, amazing caves and other considerable natural assets of the Cayo region. That said, the town does not offer much other than a launch point to explore the area.
5 out of 5
for Everyone
by Rhianefrom Manchester, UK

Lovely hotel, great staff, beautiful rooms

Posted May 18, 2014
I loved how relaxed this hotel made me feel, the staff cant do enough for you. The restaurant is lovely and I really enjoyed the iguana sanctuary
5 out of 5
for Getaway With Friends
by Filzafrom Portland, OR

Great hotel

Posted May 5, 2014 on Hotels.com
We didn't get to use the pool or tennis courts in our short stay, but the front desk was lovely - Reuben in particular. Also enjoyed the welcome beverages. Would stay here again!
5 out of 5
for Getaway With Friends
by Philfrom Chester

Superb base for Cayo adventuring

Posted Apr 25, 2014 on Hotels.com
Part of the hotel was being renovated whilst we were there, which included the bar but it didn't matter at all. The work was unobtrusive and bar services were available in the open air restaurant overlooking the pool, or by the pool itself. The room was clean and reasonably spacious with a balcony and hammock for each room. Best of all was the service. There was nothing they wouldn't do for you. And in a friendly and chilled out manner too. Terrific start to our tour of Belize.
4 out of 5
for Couples
by Alicefrom Minnesota

a little run down

Posted Apr 20, 2014 on Hotels.com
The rooms had very old style beds. Sheets were acceptable not the most soft. We asked for a room with one King bed and they would only give it to us if we paid an extra 90USD a night. We kindly declined and sleep on one of the two double beds that were in the room. The TV was maybe a 20 inch and placed on top of the dresser which is very not at all at eye level when in bed. The breakfast at the hotel restaurant was good but pricey. The location was conveniently located at down town San Ignacio. Overall a pleasant stay but will probably try another hotel the next time.
3 out of 5
by A verified travelerfrom New York, NY

Overpriced, pretty grounds.

Posted Apr 8, 2014
Pros: The pool was nice and the hotel was pretty.
Cons: A better trained staff.
Location: Swap-meet market. Ko ox Ha-Nah restaurant. Kareoke bar. Dancing with locals at Blue Angels.
The hotel was pretty, a stark contrast from the rest of the city. It felt out of place. The hotel staff was sweet but not very professional. We left empty water bottles in our room so we could refill them later. When we got back, they were thrown away by the housekeeping staff. We then asked if we could have them replaced, and they would only sell us new bottles. We asked them to ask a manager for us, they never got back to us. Then we asked other staff, who said (1 day later) that they found our empty bottles and would return them to us. They expected us to refill bottles that had been thrown in the trash. Eventually we had to buy water bottles because it was 97degrees outside and we were dying of thirst. I found this incredibly unacceptable. Water should be free and easily accessible to hotel guests - especially at a hotel that claims to be of a higher luxury level. I would not recommend this place.
5 out of 5
for Everyone
by Riccardofrom Palm Beach FL

Nice and convenient

Posted Mar 28, 2014
Pros: Clean and modern with helpful staff and good food. Nice pool area. Not inexpensive but worth the price.
Cons: Better coordination with other hotels to hold down the cost of tours and transfers.
Location: Easy distance to town with friendly bars and people. San Ignacio is not large, and it seems quite safe. Hippies and backpackers abound in town.
Walking distance (downhill) to town. Inexpensive car ride back. Helpful staff for booking tours and transfers. Nice restaurant with good food. Some construction going on which closed the bar area while I was there. Interesting iguana preservation project on the premises -- hold, feed and pet iguanas which will climb all over you.