Ratings based on 268 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Bethel, OH

Happily Surprised!

Posted Nov 22, 2014
Pros: We loved everything! The pool was actually a heated pool for adults (not for pop-cycles). The room was EXCELLENT!!!
Cons: Nothing :)
Location: Newport on the Levee and Downtown Cincinnati
We chose this hotel for the fact of how close it was to Newport on the Levee; however, we were pleasantly surprised on the shuttle as well as the excellent service and amenities of the hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Wyoming, Michigan

Excellent Assistant Manger McKenzie

Posted Nov 22, 2014
Pros: Its pricing and accommodations are nice.
Cons: There was a "noise factor" from the couple occupying the room next door. Perhaps better sound insulation would help.
Location: It is in a great location near the Ohio River, we enjoy the nearby trolley and Newport Levee, and Cincinnati is within a short drive away.
If it weren't for the Assistant Manager McKenzie, our stay might not have been so wonderful. Upon arrival, there had been a miscommunication about our room reservation, but McKenzie aptly fixed the situation and gave us what we wanted. Because of unforeseen circumstances, our rooms were not ready and McKenzie was able to compensate us for the inconvenience. Her fun, lively, vivacious, accommodating personality was such a pleasure. We liked this hotel and plan on being back again. Hopefully McKenzie will be able to assist us next time.
4 out of 5
Recommended
for Everyone
by A verified traveler

Easy to get to from high way.

Posted Oct 30, 2014
Pros: Easy to get to. Large room.
Hotel seemed very new thus very clean. Quite. Room was large. Pillows and bed were comfortable.
3 out of 5
Recommended
for Everyone
by A verified traveler

Had potential when it was new

Posted Oct 13, 2014
Minor issues from door knob to bathroom coming off to the hot and cold water connections at the bar sink were reversed. Damage to cabinets. Nice DirecTV connection free wifi and breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 23, 2014
The hotel has very thin walls. We heard more than we wanted to.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom owensboro, ky

Great Price for Oktoberfest!

Posted Sep 22, 2014
My wife and I were pleased with our experience at this hotel. The continental breakfast was above average and the hotel was newer and modern. The beds did leave something to be desired in terms of comfort and some of the staff seemed a little lost, but I would recommend this hotel without question.
1 out of 5
by A verified travelerfrom Reno nevada

Never again

Posted Sep 16, 2014
Staff was bad not helpful at all services where horrible
5 out of 5
Recommended
by Beckyfrom Celina,OH

near many of the sites

Posted Aug 28, 2014 on Hotels.com
very nice hotel, close to ball park and other sites
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

This traveler left a rating score only Posted Aug 23, 2014 on Hotels.com
4 out of 5
Recommended
for Couples
by Normfrom Ohio

Posted Aug 12, 2014 on Hotels.com
My wife and I were on anniversary weekend getaway. Location was very easy to get to and with many activities in the area. Shon at the front desk was most helpful with accomadations and information. Would definitely stay next time in the area.