Ratings based on 462 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
92% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great rate, super friendly staff

Posted Aug 1, 2015
Staff were really friendly and accommodating. Room was really comfortable and clean. Great rate and the location was close to all the best shopping in Bellingham.
3 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Convenient location

Posted Jul 30, 2015
Located a mile north of Interstate 5 near Meridian St. Convenient to many Bellingham area places of interest. Very near major shopping mall. Clean, comfortable accomodations. Friendly and helpful staff. Good breakfast. A problem is the back entrance on the north side is also the "designated smoking area" which means all who use that door while smokers are there are forced to breath bad air.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Nice hotel convenient to many Bellingham features

Posted Jul 21, 2015
Cons: "Designated smoking area" is right at the back parking lot door. You're stuck breathing smoke when using the parking lot entrance if smokers are ther
Hotel is located near a major shopping center, convenient to freeway, local restaurants, etc. Fit my needs very well. Staff (especially Shelby) very helpful in providing advise on local attractions. Good waffle breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, wa

Staff went above and beyond

Posted Jul 20, 2015
Pros: Clean and comfortable, quiet.
Cons: Nothing.
We stayed here in preparation for a very large relay race in the area. So hotels were booked up well in advance and at full occupancy. We booked two rooms and another member of our team booked a room separately. We arrived late, and the front desk staff member, Jacob, was patient, helpful, and went above and beyond to help us. There was a problem with the third member of our party's reservation and Jacob, who had already clocked off at the time, didn't leave until our friend was straightened out. We were all tired, stressed out, and just wanted to sleep, and Jacob took what could have been a terrible situation and made sure we were all taken care of. He saved our night and probably our relay race the next day too.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Convenient and easy to find off I-5

Posted Jul 14, 2015
Pros: Nice big rooms but a little tired
Cons: Upgrade the rooms, bedside tables had scratches and strong fading/wear marks. Lot of improvement required in the breakfast
The front office staff were very friendly. Did not use pool etc. The breakfast was very disapointing, quite meesily presented and very little space to select food and very little seating available.
Comment from Hotel Management
Jul 16, 2015 by Manager, Hotel Management
Sorry that you weren't able to find seating in the main area. Please be aware that we do have other seating areas in the back lobby of the hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler from USA

Good value for the price

Posted Jul 12, 2015
Pros: the price
Cons: met expectations
Friendly staff, good location, perfect for spending the night before doing a border crossing into Canada early the next day. Great price and good value for money
Comment from Hotel Management
Jul 16, 2015 by Manager, Hotel Management
Glad that we were able to make your stay with us a good one. Safe travel the rest of this summer.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 7, 2015
We checked in but we're put in rooms near the pool, which we specified we didn't want. The staff were very accommodating and moved us to a room on the opposite side. The room was clean and comfortable. A continental breakfast included waffles and scrambled eggs. Staff kept the buffet plentiful. Overall, we were very happy with our stay.
Comment from Hotel Management
Jul 8, 2015 by Manager, Hotel Management
So glad to hear that our staff was able to get you all taken care of during your stay with us here at the Quality Inn Grand Suites.
3 out of 5
by A verified traveler from seattle wa

A bit old and run down for the price

Posted Jun 29, 2015
This hotel/ motel was old and run down. The doors all connected to the outside hallway. Paid a fancy price for a motel 6 experience. There was no restaurant and the breakfast was only ok. Very clean but run down and in need of updates.
Comment from Hotel Management
Jul 6, 2015 by Manager, Hotel Management
Thank you for staying with us and for your input about our hotel.
3 out of 5
by A verified traveler from Washington

Outdated for the price.

Posted Jun 21, 2015
Pros: I loved the balcony. The staff was friendly. Our room was spacious.
Cons: Update beds, wall and decor. More staff at breakfast to help keep up on stocking food/beverage, the cleaning. It was a lot of work for one person
Location: It is near the BF mall. You have to go through heavy traffic to get to it. It is not easily viewed from the road. It is pretty far from the exit.
The hotel staff was very friendly and helpful when we checked in. The hotel itself was pretty clean. The decor was quite dated. The beds were older and quite hard. The bathroom was pretty small. The walls were not very sound proof. The continental breakfast had a good variety, but the coffee was empty for awhile until we brought it to their attention 2 times. The food was not kept stocked up.
Comment from Hotel Management
Jun 23, 2015 by Manager, Hotel Management
We are glad that you had a nice stay with us and we appreciate the input about our property.
2 out of 5
by A verified traveler from Calgary, Ab.

Location very good to shopping

Posted Jun 18, 2015
Pros: Location
Cons: Upgrade the breakfast and the rooms.
Location: We went to shop and the location was excellent. We only found Olive Garden to be a restaurant that we wanted to eat in.
Hotel in definite need of upgrade. Staff very friendly and location good to mall and Costco. Breakfast minimal, we only ate toast and cereal. We would look elsewhere the next time we visit Bellingham.
Comment from Hotel Management
Jun 19, 2015 by Manager, Hotel Management
Thank you for deciding to stay with us at the property, we wish you a great rest of the summer.