Suite, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, free WiFi

Reviews of Quality Inn Bemidji

2.5 out of 5
Quality Inn Bemidji
3500 Moberg Dr NW, Bemidji, MN

Reviews

5.2
Rating 10 - Excellent. 3 out of 30 reviews" "
Rating 8 - Good. 6 out of 30 reviews" "
Rating 6 - Okay. 7 out of 30 reviews" "
Rating 4 - Poor. 4 out of 30 reviews" "
Rating 2 - Terrible. 10 out of 30 reviews" "

4.8/10

Cleanliness

6.0/10

Staff & service

4.8/10

Amenities

4.2/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

4/10 Poor

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Guest Relations Specialist on Mar 31, 2024
Hi Jessica,I'm sorry to hear that your experience with us at Quality Inn Bemidji wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.

6/10 Okay

Jari

Stayed 1 night in Mar 2024
Response from Guest Relations Specialist on Apr 13, 2024
Hi Jari,Thank you for sharing the rating about your experience here with us. We are happy to see your stay was pleasant overall, and we hope to have the pleasure of hosting you again soon.

2/10 Terrible

Jocelyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Guest Relations Specialist on Feb 27, 2024
Hi Jocelyn,I'm sorry to hear that your experience wasn't up to your expectations. Here at Quality Inn Bemidji, your feedback is important and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.

2/10 Terrible

Megyn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rented this room for my boyfriend to stay in while traveling. He went to use the bathroom in the middle of the night and saw bugs scattering when he turned on the light. When trying to leave the hotel early in the morning, there was nobody in the lobby to help him. He went to exit the hotel through the lobby doors and they were locked. After trying another locked exit, he finally was able to exit through one of the side doors. Seems very unsafe to have 1 unlocked exit in the middle of the night.
Stayed 1 night in Feb 2024
Response from Guest Relations Specialist on Feb 18, 2024
Hi Megyn,Thank you for choosing Quality Inn in Bemidji. We deeply regret any inconvenience experienced by your boyfriend during his stay. However, we take matters of cleanliness and safety very seriously at our hotel. Our rooms undergo regular inspections and treatments to prevent any pest issues, and we assure you that we will investigate and address this matter promptly. Regarding the locked lobby doors, we sincerely apologize for any confusion or inconvenience this may have caused. Rest assured, we will review our procedures to ensure all exits are readily accessible at all times.

10/10 Excellent

Kevin

Stayed 1 night in Feb 2024
Response from Guest Relations Specialist on Mar 20, 2024
Hi Kevin,Thank you for being our guest at Quality Inn Bemidji. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

4/10 Poor

Kristine

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property was cheap, so was not expecting much. We got the jacuzzi suite. The room was disgusting. Everything was stained. The room stunk horribly like musty orr water damage had occuried. Woke up congested. Probably should of slept in the car to be honest. Never again.
Stayed 1 night in Feb 2024
Response from Manager on Feb 17, 2024
Hello Kristine,We apologize for any inconvenience you experienced during your stay. We value all guest feedback and will address your concerns with our team to ensure a better experience for future guests. If you have any further comments or would like to discuss your stay, please feel free to reach out to our management team directly.

2/10 Terrible

David

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Found moldy food in refrigerator and the room did not smell good,also the pool was closed.
Stayed 4 nights in Feb 2024
Response from Guest Relations Specialist on Feb 13, 2024
Hi David,We appreciate your feedback and apologize for any inconvenience caused during your stay. Our team takes cleanliness and maintenance very seriously, and we assure you that we are investigating the issues you've raised regarding the refrigerator and room odor to ensure they are promptly addressed. Regarding the pool closure, we understand the disappointment this may have caused and apologize for any inconvenience; however, periodic closures are necessary for maintenance and safety reasons. Your comments will help us improve our services for future guests, and we hope to have the opportunity to welcome you back for a more enjoyable experience.

4/10 Poor

Richard

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Guest Relations Specialist on Feb 13, 2024
Hi Richard,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.

6/10 Okay

Darren

Liked: Staff & service
I like that it was quite
Stayed 1 night in Feb 2024
Response from Manager on Feb 10, 2024
Hello Darren,We appreciate you sharing your feedback about the peaceful atmosphere during your stay. We strive to create a serene environment for our guests to unwind and relax. Should you have any future travel plans, we would be delighted to welcome you back for another peaceful experience.

2/10 Terrible

Raquel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude service, dirty, no pool or hot tub, breakfast nasty
Stayed 1 night in Feb 2024
Response from Guest Relations Specialist on Feb 8, 2024
Hi Raquel,We're genuinely sorry to hear about your disappointing experience during your stay. Our team prides itself on providing excellent service, and we apologize if you felt that your interactions fell short of our usual standards. As for cleanliness, we take hygiene seriously, and we'll be addressing any lapses immediately. Regarding amenities, while we don't have a pool or hot tub, we offer alternative options for relaxation and recreation, which we hope you were able to enjoy. Thank you for your feedback; we'll use it constructively to improve our offerings for future guests.

2/10 Terrible

Jason

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is permanently closed and nothing on the web site said it was closed.
Stayed 1 night in Jan 2024
Response from Guest Relations Specialist on Jan 30, 2024
Hi Jason,We sincerely appreciate your feedback and apologize for any inconvenience caused by the pool closure. While we understand the importance of accurate information, unforeseen circumstances may sometimes necessitate closures for maintenance or other reasons. We strive to keep our guests informed through various channels, and we regret if this information was not readily available during your stay. Rest assured, we continuously work towards providing a seamless experience for our guests and appreciate your understanding in this matter.

6/10 Okay

Yvonne

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Guest Relations Specialist on Jan 29, 2024
Hi Yvonne,Thank you for sharing the rating about your experience here with us. We are happy to see your stay was pleasant overall, and we hope to have the pleasure of hosting you again soon.

8/10 Good

Jordan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Guest Relations Specialist on Jan 9, 2024
Hi Jordan,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.

6/10 Okay

Andrea

Quiet. Linens clean. Comfortable bed. My tub did not drain. Place needs a deep cleaning. Pool and hot tub are closed. 4 rooms next door were closed and appeared to be construction going on? It has appeared to have gone downhill a little since last summer. Close to Hwy 2 and the airport. Adequate for overnight when you are traveling.
Stayed 1 night in Jan 2024
Response from Guest Relations Specialist on Jan 9, 2024
Hi Andrea,We appreciate your feedback and are pleased to hear that you found our hotel to be quiet with clean linens and a comfortable bed, making your overnight stay enjoyable. Regarding the tub drainage issue, we apologize for any inconvenience and assure you that we are addressing this matter promptly. As for the pool and hot tub closure, it was a necessary maintenance measure to enhance the overall guest experience. The construction activity next door is temporary and part of our ongoing efforts to improve the facilities. We value your observations and will strive to maintain the high standards you experienced during your previous visits. Thank you for choosing to stay with us, and we look forward to welcoming you again.

8/10 Good

Laura

Stayed 1 night in Dec 2023
Response from Guest Relations Specialist on Jan 31, 2024
Hi Laura,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.

2/10 Terrible

Wendy

Stayed 1 night in Dec 2023
Response from Guest Relations Specialist on Dec 23, 2023
Hi Wendy,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.

10/10 Excellent

Linda

Stayed 1 night in Dec 2023
Response from Guest Relations Specialist on Dec 25, 2023
Hi Linda,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

8/10 Good

Nikki

Liked: Cleanliness, staff & service, room comfort
Great price, clean and comfy.
Off the beaten path and a bit dated but overall very clean and comfortable. Staff was very friendly, bed was very comfy and breakfast was good. Especially for the price, I would recommend if you are not a snooty person, haha. Did not try the pool/hot tub as there was a very lovey dovey couple in there the whole time. It looked okay though!
Stayed 1 night in Dec 2023
Response from Guest Relations Specialist on Dec 7, 2023
Hi Nikki,We appreciate your positive feedback regarding the cleanliness, comfort, and friendly staff at our hotel. Our commitment to maintaining a clean and comfortable environment is paramount, and we're delighted to hear that you found the accommodations satisfactory. The staff takes pride in providing a welcoming atmosphere, and we're pleased that you enjoyed the comfortable beds and the breakfast offerings. We understand that the pool/hot tub experience was not ideal during your stay, and we apologize for any inconvenience.

6/10 Okay

Patricia

Traveled with family
Disliked: Staff & service, property conditions & facilities
I stood at the check in desk for at least 3 minutes while two hotel staff were there and they didn't acknowledge me at all. After they were finished with whatever they were doing one of them signed me in but it was very awkward, I was with my adult son. No staff on site until somebody meandered in at 6:30 am so I could check out. The hotel is located outside of town near the airport but it is behind a boarded up, vacant building. And the hotel itself appears to be under a slight renovation. Clean and quiet room. The bathroom fan was super loud. Our room was always lit up from the outside and it occurred to me there was probably safety lighting on the side of the building.
Stayed 1 night in Nov 2023
Response from Guest Relations Specialist on Nov 17, 2023
Hi Patricia,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We regret that the check-in process did not meet your expectations, and we have shared your concerns with our front desk team to ensure improvements are made. Regarding the location, we acknowledge that our hotel is situated near the airport, and we are continually working to enhance the surrounding areas. While we are undergoing some renovations to enhance our facilities, we are pleased to hear that you found your room clean and quiet. Your insights are valuable to us, and we thank you for bringing them to our attention.

2/10 Terrible

alan, Baudette

Disliked: Cleanliness, property conditions & facilities
Property and service akin to a inner city run down hotel
Stayed 1 night in Nov 2023
Response from Guest Relations Specialist on Nov 7, 2023
Hi Alan,We appreciate your feedback and are sorry to hear that your recent experience didn't meet your expectations. Our hotel is committed to providing a comfortable and enjoyable stay for all our guests. We continuously strive to maintain and improve our property to provide a high standard of accommodation. While we understand your concerns, we would like to assure you that we are dedicated to addressing any issues and making necessary improvements to enhance the overall guest experience. Thank you for sharing your thoughts with us.

6/10 Okay

Shirley

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was friendly. The food was very good and selection was great. The road was almost impossible to see in the snow and very few signs. Inside was messy due to the work being done. Room was ok. good bed. We don't know if we would stay there again.
Stayed 1 night in Oct 2023
Response from Guest Relations Specialist on Nov 1, 2023
Hi Shirley,We appreciate your kind words regarding our friendly staff and the quality of our food and extensive selection. We understand your concerns about the road conditions during snowy weather, and we will certainly relay this to local authorities for improved signage. We apologize for any inconvenience caused by ongoing maintenance work inside the hotel, and we are continuously striving to enhance the guest experience. We value your feedback and hope you might consider staying with us again in the future as we work towards further improvements.

8/10 Good

Linda

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
No room darkening curtiains/ blinds , coffee not great, good selection of items for breakfast. Helpful and polite staff
Stayed 1 night in Oct 2023
Response from Guest Relations Specialist on Nov 1, 2023
Hi Linda,We appreciate your feedback and are pleased to hear that you found our breakfast selection satisfying, as well as our staff being helpful and polite. We apologize for the inconvenience regarding the room darkening curtains or blinds, and we'll certainly take your comments into consideration for potential improvements. We also acknowledge your feedback about the coffee quality and will assess the situation to see if any adjustments can be made to enhance the coffee experience for our guests. Thank you for sharing your thoughts with us.

2/10 Terrible

TAMARA S, Irons

Stayed 1 night in Oct 2023

8/10 Good

Scott

Stayed 1 night in Oct 2023
Response from Guest Relations Specialist on Nov 10, 2023
Hi Scott,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have met your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.