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Reviews of Parador De Benavente Zamora

4 out of 5
Parador De Benavente Zamora
Paseo De La Mota s/n, Benavente, Zamora

Reviews

8.8

Excellent

Rating 10 - Excellent. 65 out of 125 reviews" "
Rating 8 - Good. 44 out of 125 reviews" "
Rating 6 - Okay. 9 out of 125 reviews" "
Rating 4 - Poor. 6 out of 125 reviews" "
Rating 2 - Terrible. 1 out of 125 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

caron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best shower ever !!!
Stayed 2 nights in Nov 2023
Response from Parador de Benavente on Nov 13, 2023
Dear guest, thank you very much for sharing your review with other users. We appreciate very much.Best regards.

10/10 Excellent

deborah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We are bike touring so had a heart-throbbing climb up to the property. For this reason, I wasn't inclined to leave once there. Dinner and breakfast were good. The dining room staff made a mistake on our table's bill but it was resolved by the front desk. Overall, a pleasant and relaxing experience.
Stayed 1 night in Sep 2023
Response from Parador de Benavente on Nov 13, 2023
Dear guest, thank you very much for sharing your reviews with other users. We also appreciate your suggestions; they are opportunities for improvement that we greatly appreciate in our daily work of continuous improvement. Best regards.

10/10 Excellent

Jesus

Traveled with family
Liked: Cleanliness, staff & service
Air conditioner barely cooled the room.
Stayed 1 night in Oct 2022
Response from Parador de Benavente on Oct 30, 2022
Estimado cliente:Muchas gracias por compartir su valoración con el resto de los usuarios. Sus comentarios son de gran ayuda de cara a mejorar día a día.Atentamente.

10/10 Excellent

christopher

Stayed 1 night in Aug 2022
Response from Parador de Benavente. on Sep 11, 2022
Dear Sir:Many thanks.

10/10 Excellent

antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Parador de Benavente. on Sep 11, 2022
Estimado cliente:Muchas gracias por compartir su valoración.Un cordial saludo.

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight Stop - Santander to Duoro
We used this Hotel for an overnight stop, on route from Santander to Duoro by car. The area around the hotel is not pretty but once at the hotel, lovely rose gardens, five minutes walk to centre which had.its characterful element. Parking simple and rooms full of.character, pitch black and quiet and air con doing exactly what you hoped. We stayed on a Thursday night and there was an avenue of dance.. local families/community all dancing to spanish rythms under the trees ..
Stayed 1 night in Jul 2022
Response from Parador de Benavente. on Sep 11, 2022
Dear madam:Many thanks.Yours sincerely.

10/10 Excellent

JOSE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jun 2022

10/10 Excellent

alejandro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As every other parador I have stayed on, this one won’t disappoint either. Top notch, spacious rooms with views, quiet in the countryside. I try to stay in paradores every time it makes sense according to my travel plans.
Stayed 1 night in Jul 2022
Response from Recepción on Jul 5, 2022
Dear guest, first of all we greatly appreciate that you have dedicated part of your time to leave your impressions as it allows us to know opinion. Being as this is a pleasant comment gives us encouragement to continue in the same line of work and check that it is the right way for our guests to feel comfortable in our establishment and with the staff that works here. Receive a cordial greeting, Parador equipment.

10/10 Excellent

Fiach

Stayed 1 night in Oct 2021
Response from Parador de Benavente on Oct 13, 2021
Muchas gracias por su valoración. Esperamos recibirle nuevamente. Un cordial saludo. Parador de Benavente.

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable overnight
Very comfortable bed, loved the terrace in my room with a view of the tower. Disappointing breakfast due to Castile and Leon rules prohibiting buffets.
Stayed 1 night in Sep 2021
Response from Parador de Benavente on Oct 13, 2021
Dear guest: We appreciate so much that you spend your precious time rating us. Your opinion is so important for us and it can make us improve always to offer you the best of the stays. Thank you so much for your kind words and also for your appreciations that will definitely help us. We hope to see you back to continue enjoying Benavente and our Parador. Kind regards.

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Spain & Portugal
Great location, easy check-in, helpful staff (except in dinning room), parking close, unique bar in the tower. Complaints: Bar did not stock either of the drinks we wanted (Sherry or Anis Castalana, both Spanish specialties). Food in the dinning room was not very good and staff were not helpful at all. Otherwise, beautiful park and paseo next to hotel and easy walking access into town square and shops.
Stayed 1 night in Oct 2019

8/10 Good

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Very nice hotel. Rooms a little bit old, but the rest is awesome.
Stayed 1 night in Sep 2019

4/10 Poor

Ima, Henderson, Nevada

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The property is beautiful and the staff is incredibly pleasant and helpful, but the room looked decaying and was dirty. Once in the room, we noticed that the toilet was dirty. We called the front desk and the receptionist came and cleaned it herself because the cleaning staff was already gone for the day. They offered another room, but the room available was inferior, so we decided to stay. The little fridge had food remnants from previous guests and the night stand had something sticky on it. It is a shame because this property is truly gorgeous!
Stayed 1 night in Jun 2019
Response from Équipe d'accueil. on Jul 11, 2019
Nous apprécions le temps que vous avez consacré à laisser vos impressions sur le séjour dans notre Parador. Merci pour vos commentaires qui nous aident à ammeliorer notre service. Nous regrettons térriblement que vous ayez cette épouvantable image de notre hotel que ne se corresponde pas du tout avec notre service et qui nous choque énormement. Nous travaillons chaque jour pour procurer le meuilleur pour chaque un de nos clients. Salutations

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend. Our second visit. Will return.
Helpful pleasant staff. Clean in all areas. Historic building and area.
Stayed 1 night in Jun 2019
Response from Parador de Benavente. on Jul 9, 2019
Dear costumer, Thank you very much for your assessment. Happy to receive it again. Best regards,

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent food experience great
The parador was in a nice place. The food was excellent. Service could be more friendly.
Stayed 1 night in Jun 2019
Response from Parador Team on Jun 19, 2019
Dear guest, we are glad that you had such a lovely experience in our Parador!we are glad that you had that nice gastronomic experience, it is an honour for us! We hope to see you soon so that you can continue enjoying Benavente and our gastronomic offer. Kind regards.

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Parador Review
This was not up to the standard of other Paradors that I have stayed in. I had a superior room with a garden view. The garden was a scruffy lawn with a swimming pool that has a temporary fence around it. There was a private function being held of which I was not advised of on arrival. The guests at this function generated quite a lot of noise. No bathrobes were provided and there was a minimum number of toiletries. The superior room was the normal size as in other Paradors. I make these observations by comparing with other Parador's superior rooms I have occupied. The staff were efficient, helpful and friendly. The breakfast was very good as always. This Parador needs a lot of refurbishment to bring it up to standard. It is rundown and not very well managed.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
For such an historic and amazing property, more attention should be made to the exterior (rose garden, parking area, maybe power wash walls?). Very much enjoyed our stay.
Stayed 1 night in May 2019
Response from Parador team on May 27, 2019
Dear Guest, Firstly we want to thank you your visit and your review. The Council is going to re-asphalt the parking area soon. It is not possible a power wash wall because the wall are made with an artisanal bricks (no burnt bricks). These are very delicate bricks. Thank you very much for your comments. Yours faithfully Parador team

10/10 Excellent

Verified traveler

Stayed 1 night in Apr 2019
Response from Parador de Benavente. on Jul 21, 2020
¡Muchas gracias por su valoración! Saludos cordiales.

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Characterful hotel
Characterful hotel forming part of a historic building. Very large but rather dark room due to size of window. Nice bathroom and character furnishings, which might be everyone's taste. Easy walk into town. Room has an outside terrace opening to pretty garden.
Stayed 1 night in Nov 2018

10/10 Excellent

Tornwordo, Montreal, QC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You can walk right into the village through the park. Nice bar service outside.
Stayed 1 night in Sep 2018

8/10 Good

Alex, Farnborough

Liked: Cleanliness, staff & service, room comfort
impressive gardens, excellent restaurant
The hotel was very good, but the town of Benavente was a little agricultural.
Stayed 1 night in Jun 2018

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A idyllic retreat
Beautiful hotel. Excellent food. Great service. This was a fabulous place for us to rest and relax after a few hectic days.
Stayed 1 night in Jun 2018

10/10 Excellent

Machiel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Castle hotel.
Arrived late, staff was frendly and helpful. Room was clean and modern. Old castle that hotel was built as an addition to was very impressive. Hotel restaurant served delicious dinner and breakfast.
Stayed 1 night in Dec 2017

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

Misael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, great value.

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel room very comfortable
Great hotel room especially balcony with comfortable chairs & ok views. Disappointed that the pool was closed & there were no outside loungers to sit in the sun. Very close to all local amenities & lovely garden area immediately outside the hotel

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous views. History. Disappointing that while checking in and out a phone call was taken. We felt totally disregarded.

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at a castle
The Paradores chain of hotels are worth your money.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to all shopping & activities
Wonderful place and very romantic. Staff are great.

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

JR, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An unexpected gem
Our first time in a Parador, and won't be our last. Only there for one night but the room was clean, well furnished with a great view. The free wi-fi was a welcome bonus and the town was small but lovely to wander around.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a great room.
Best room we had during our 2 weeks in Spain. Very comfortable and with an excellent balcony big enough for 2 chairs. Very enjoyable. Had food in the bar - but had to wait until 8:30, the norm in Spain. Food and beer were very nice and the waiter was really good and helpful. Receptionists on arival and leavng were good but not over friendly. Benevante itself has very little to offer. So an excellent hotel for one night but no longer.

10/10 Excellent

francesco, Bari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in a castle
Visited in October on as Saturday. Easy to find and parking ok. Right next to the city. Fabulous bar in the old castle tower. Staff very friendly and helpful.

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Carlos

Traveled with family
Liked: Cleanliness, property conditions & facilities
Reservé una habitación con cama de matrimonio y nos dieron una habitación con 2 camas.
Stayed 1 night in Mar 2024
Response from Parador de Benavente on Mar 25, 2024
Estimado cliente: En primer lugar, gracias por compartir sus comentarios con el resto de los usuarios. Valoramos mucho todas las aportaciones de nuestros clientes, ya que son los que día a día nos ayudan a mejorar la calidad de nuestro servicio y nos ayudan a focalizar las áreas de mejora en nuestros hoteles. Por ello le agradecemos sus comentarios que serán tenidos en cuenta. Parador de Benavente

10/10 Excellent

Puri

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Un sitio excelente y el personal muy amable
Stayed 2 nights in Jan 2024
Response from Atención al cliente on Jan 30, 2024
Estimada Dña. Puri:Muchas gracias por sus amables palabras. Nos alegramos mucho de que haber cumplido las expectativas que tenía para su estancia.Aprovechamos para enviarle un cordial saludo

8/10 Good

ALBERTO

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Atención al cliente on Jan 30, 2024
Estimado D. Alberto:Muchas gracias por enviarnos su valoración.Reciba un cordial saludo.

10/10 Excellent

Adrianus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect "old style" hotel/parador! Friendly staff, nice room with recently updated bathroom with a "double" rainshower. Nice restaurant with typical local foods. Try the "croquettas"!!
Stayed 1 night in Sep 2023

10/10 Excellent

Rubén Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022
Response from Parador de Benavente on Nov 15, 2022
Estimado cliente:Muchas gracias por compartir su valoración con el resto de usuarios.Esperamos recibirle nuevamente.Un cordial saludo.

10/10 Excellent

Atilano Matías

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo un 10
Stayed 1 night in Oct 2022
Response from Parador de Benavente. on Oct 30, 2022
Estimado cliente:Muchas gracias por dedicar parte de sus tiempo a valorarnos tan favorablemente.Esperamos recibirle nuevamente.Reciba un cordial saludo.

8/10 Good

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bonito , ciudad pequeña y sin atractivos
Stayed 1 night in Oct 2022
Response from Parador de Benavente on Oct 8, 2022
Estimada clienta:muchas gracias por dedicar parte de su tiempo a valorar su estancia y dejar sus comentarios.Un cordial saludo.Parador de Benavente.

10/10 Excellent

Karin

Stayed 1 night in Sep 2022
Response from Recepción on Sep 11, 2022
Estimada clienta:Muchas gracias por su valoración.Atentamente,Parador de Benavente.

10/10 Excellent

Víctor

Stayed 1 night in Aug 2022
Response from Parador de Benavente. on Sep 11, 2022
Estimado cliente:Muchas gracias por su valoración.

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

barbara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Recepción on Jul 5, 2022
Estimada Bárbara, Muchas gracias por su puntuación. Esperamos volver a contar con su visita. Equipo del Parador

8/10 Good

Francisco

Stayed 1 night in Jun 2022
Response from Recepción on Jul 5, 2022
Estimado Francisco, Muchas gracias por su valoración. Equipo del Parador

10/10 Excellent

Roger

Stayed 1 night in Jun 2022
Response from Recepción on Jul 5, 2022
Dear Roger, Thank you very much for your splendid review. Parador Team