Ratings based on 43 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
86% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 20, 2014
Good location for car travel around the state. Staff was helpful and friendly.
2 out of 5
by A verified traveler from Arizona

Overpriced Dump

Posted Jul 20, 2014
Pros: The location was ok, that's about the only positive.
Cons: Everything should be updated, or the price lowered.
Location: Close to dining and shopping.
For the amount of money I paid for this hotel, I expected a lot more. It was not a nice place. The staff were polite, but not really helpful. The room was gross. Our door leading outside was broken, with the bottom half bowed in towards the room like someone tried to kick it in. We had to put our key into the lock several times before it would even open. The room was dark and dingy and the bathroom was in serious need of an update. It was like staying in a roach motel, I would never go back.
3 out of 5
Recommended
for Everyone
by A verified traveler from Boise

Posted Jul 19, 2014
Pros: The price was perfect for the services and amenities offered.
Cons: CRT TV could be upgraded to a LCD or LED TV. Cottage cheese ceiling and furnishings were dated, but clean.
Location: Across from the golf course. Easy access to the highway and restaurants.
The hotel staff were very engaging and friendly. A good start to a comfortable stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Just passing through

Posted Jul 15, 2014
Pros: Breakfast was good, people were nice. Did not use the pool
Location: Nearby shopping and dining within walking distance.
I went to Crater Lake to sight see and this hotel was about 1.5 hours north, towards home. Located close to shopping centers - it was fine for a night. People brought little grills and ate outside their doors, which seemed a little odd. Otherwise it was fine. Traffic sounds are a little loud.
2 out of 5
by A verified traveler from British Columbia

4th of July in Bend

Posted Jul 14, 2014
Pros: Location and swimming pool (I was usually the only user).
Cons: Just about everything.
Hotel was less than I expected, but mostly OK. The things that were disappointing: -Toilet kept getting stopped up. -Air conditioning/heat didn't work right. -Breakfast -- waffles (only)! Make your own and wait in line for the one waffle iron. -They INCREASED THE ROOM RATE OVER WHAT WAS QUOTED THROUGH EXPEDIA over the 4th of July weekend. When I complained at checkout, the duty manager gave me such a runaround that I gave up. He said they weren't necessarily bound by what Expedia had quoted.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 9, 2014
This hotel is consistently clean and pleasant. I love the location-by shopping and just off the main highway.
4 out of 5
Recommended
for Everyone
by A verified traveler from Huntington Beach, CA

good location

Posted Jul 2, 2014
Pros: location free breakfast
Cons: light curtains for the windows
Location: near downtown Bend and a few minutes from the most beautiful river-side shopping/dining place. Walking distance to several handy stores.
nice enough hotel........seems like a small thing but the only coverings for the big window were blackout curtains so you either had people walking by and looking in your room or you had depressing dark room. And the pool looked nice but my kids didn't want to go in because it was in the middle of the parking lot and everyone could see them. (teenagers) the room was pretty spacious and they had a very nice free breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA

Great Bend location!

Posted Jun 30, 2014
Pros: Location, price, comfort
Cons: In room coffee
Location: Central to bend activities
clean, friendly staff, comfortable room and good value!
4 out of 5
Recommended
for Everyone
by A verified traveler

Better than originally rated

Posted Jun 27, 2014
Pros: everything
Location: Great location for us
The place was a lot better than expected and location was great for us
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 23, 2014
It was just a two day stay. The breakfast was standard but good. The hotel staff are great. Frig was not working on one of our rooms; every thing else worked. Pool was nice and spa was hot but nice.