Ratings based on 107 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
100% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 25, 2015
Nice, clean and quiet, could listen to the river from my room
5 out of 5
Recommended
for Everyone
by A verified traveler from california.

Great Hotel!

Posted Jul 4, 2015
We really enjoyed our stay at the comfort suites. The rooms were very clean and the staff was extremely friendly. We would go back for sure!
4 out of 5
Recommended
for Everyone
by A verified traveler from Bodensee

Gute Alternative zu überteuerten Hotels in Bend

Posted Jun 23, 2015
Pros: Preis-Leistungsverhältnis im Vergleich zu den umliegenden Hotels ok.
Cons: Das Frühstück sollte auch wirklich bis 10 Uhr angeboten werden.
Location: Außerhalb von Redmond. 14 Meilen nach Bend. Ganz in der Nähe von Smith Rocks. Direkt am Highway.
Wenn einem die 14 Meilen nach Bend nichts ausmachen, ist das Hotel eine sehr gute Alternative zu den Hotels in Bend, die viel zu teuer sind. Das Comfort Suites ist sehr sauber. Die Betten sind sehr bequem und das Personal ist überwiegend sehr freundlich. Das Frühstück geht eigentlich bis 10 Uhr. Um kurz nach 9 wurde jedoch schon das Geschirr und Besteck abgeräumt. Dann wurde alles andere abgeräumt. Um 9:15 Uhr war dann kein Frühstück mehr zu Kriegen. Aber das war wirklich der einzige negative Punkt.
4 out of 5
Recommended
for Everyone
by A verified traveler from Astoria, Or

Good location

Posted Jun 1, 2015
Pros: Clean and safe
Cons: Breakfast times on weekends was restrictive. The fresh fruit was far past the fresh portion of their lives.soft oranges. Bruised apples and
Check in and check out was easy, everything was clean and comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler from Kirkland

Great!

Posted Jun 1, 2015
Pros: Location and staff
Cons: Can't think of anything at the moment.
Location: Lots
The welcome was really excellent and I was treated like a guest at a friends home vs. a hotel guest. Really nice place to stay. Being next to the river was a real bonus as well. Can't wait to get back there for my next trip in August.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, close to airport and Redmond.

Posted May 16, 2015
Enjoyed staying here. Clean, comfortable and good location.
4 out of 5
Recommended
for Everyone
by A verified traveler

Friendly Staff

Posted May 11, 2015
A nice hotel with easy access to Bend, Redmond, and Smith Rock. The bed was very comfortable with typical amenities, and staff was friendly. The only odd part of the stay, was one of the staff entered the room without knocking and did something with the closet by the door. They must not have known I was resting in the bed because they left briskly when I asked who was there and got up to see who was in the room. I don't think this happens often, as the rest of the stay housekeeping knocked prior. Maybe put the "do not disturb" sign out if one does stay here to prevent something like that. Other than that, great stay.
4 out of 5
Recommended
for Getaway With Friends
by Steve from Happy Valley

Always nice.

Posted May 1, 2015 on Hotels
Always a nice, comfortable place to stay.
3 out of 5
Recommended
for Everyone
by A verified traveler from Portland, OR

Nice facility but lousy customer service

Posted Apr 13, 2015
Pros: Facility was very clean. Beds were great.
Cons: Customer Service definitely needs improvement. There was only one elevator which was VERY slow and annoying.
We were driving from Portland to attend a wedding shower in Redmond that started at 11:30. Hotel check in was identified as 3:00. Prior to making the reservation I called the hotel to ask about possibility of "early" entry in order to change clothes, etc. prior to the shower. They would not commit and said we needed to call the day of the reservation to see if it was possible. I called the day of (6:45 AM), while we were enroute to Redmond, and was told they could not commit until we showed up. When we showed up at 11:00 a.m. we were terribly disappointed when they said they did not have any clean rooms and could not accommodate our request for "early" entry. The woman at the desk was very "matter of fact" and didn't show any concern for our situation or offer any possible solution. If there had been any other hotel option available at that time, I would have cancelled our reservation. It was very disappointing and very inconvenient. The hotel itself was very clean and nice but we were deeply offended by the poor customer service.
3 out of 5
Recommended
for Families
by David from New York

Ripped off and lied to!

Posted Mar 29, 2015 on Hotels
White Comforter had stains all over! Made me wonder how clean my sheets were. I had a flight coming in aroud midnight so, I called ahead of time to confirm free hotel airport shuttle service and was told service was available at time of my arrival, but when I landed and called for shuttle pick up I was told to take a cab due to no available shuttle service as the driver went home early. I had to pay $10.00 just to go 2.3 miles from Redmond Airport.VERY UNHAPPY!!!!!!! WHAT A RIPOFF COMFORT SUITES!!!!!! My complimentary free breakfast wasn't free at all!