Ratings based on 113 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
100% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very good place to stay in Redmond

Posted Jun 20, 2015
Good location - very friendly staff! Helpful and enthusiastic everytime I spoke with them. Only knock was breakfast just not good- even for hotel breakfast.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jun 15, 2015
The accomadations more than fulfilled our expectations.
5 out of 5
Recommended
for Everyone
by A verified traveler from Idaho

View of the Sisters!

Posted Jun 15, 2015
This was, by far, the best hotel experience of my traveling life! Upon check in, we were upgraded to a suite when the clerk learned we'd traveled for 11 hours that day. She was extremely helpful, kind, and eager to assist us in anyway. The hotel was beautiful, and had a view of the Sisters from our window. We didn't want to leave!
4 out of 5
Recommended
for Couples
by A verified traveler

Great place for the money

Posted Apr 3, 2015 on Hotels
NIce place and when the remodel is done it will be great!
Comment from Hotel Management
Jun 13, 2015 by Guest Relations Agent, Hotel Management
Thank you so much for leaving your kind words for us! We're pretty excited for the remodel to be finished, as well. It's a slow process to do everything while we continue to maintain our business every day, but it will definitely be worth it in the end. We're so glad that you felt the same way. The next time you come and stay with us it will feel like an entirely brand new hotel!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 29, 2015
Great hotel and staff. Would come back with no doubt.
Comment from Hotel Management
Apr 4, 2015 by Lead Guest Relations Agent, Hotel Management
Thank you so much for leaving such kind words about us online! We greatly appreciate and value your feedback. I'm so glad to hear that you enjoyed your stay with us and we look forward to seeing you the next time you come to Central Oregon. - Amelia Carlstrom, Lead Guest Relations Agent
4 out of 5
Recommended
for Families
by A verified traveler

Posted Feb 26, 2015 on Hotels
Comment from Hotel Management
May 9, 2015 by Guest Relations Agent, Hotel Management
Thank you for rating our hotel online! We appreciate you taking the time to let us know that we were able to provide you with a comfortable stay. Please come and see us again the next time you are in Redmond!
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel that comes with a breakfast buffet.

Posted Feb 25, 2015
Pros: comfortable beds and breakfast buffet
Cons: Thicking those walls and door to keep the noise level down would be great.
Location: Smith rock. Beautiful place to hike.
The hotel facility looks fine and the staffs are nice and friendly. The breakfast buffet was great. Enough selection to choose from. However, the wall are thin, i can hear other people walking by the hall or talking on the other side of the room. There was a dancing party on the building across from them ( part of Sleep Inn) and I can hear the music very loud. I had to tell the front desk to tell the party to tune the music down. ps. It would be nice if they giving the option to customers to have a room with no pet, my husband was sneezing a lot the first night in the hotel room, but it was our fault that we didn't mention that to them cause we thought the hotel was pet free.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 20, 2015
Great experience very clean & roomy. Easy check in & great trip to the airport.
Comment from Hotel Management
Mar 12, 2015 by Guest Relations, Hotel Management
Thank you for taking the time to share your experience with us. We're so happy to hear that you enjoyed your stay with us and had a comfortable trip to the airport in our shuttle. We are always happy to make sure our guests have a safe, comfortable ride to and from the Redmond airport. I hope that you will come stay with us again the next time you find yourself in Central Oregon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Definitely stay again

Posted Feb 16, 2015
Pros: New facility so things were in nice condition
Cons: Although things appeared clean there were just a few areas like light switches and the pennies on the floor when we showed up that made me wonder.
Location: Convenient location on end of town so not as much traffic
Newer hotel, very friendly staff, big hot breakfast
Comment from Hotel Management
Mar 12, 2015 by Guest Relations Agent, Hotel Management
Thank you for your very honest review. I'm so very glad that you enjoyed your stay with us! I would, however, like to apologize for the issues you experienced with the light switches and finding pennies on the floor. I have passed your comments along to our Housekeeping Supervisor so that we can make sure that we are not missing these areas in the future. Thank you for bringing them to our attention! We look forward to seeing you the next time you are in Redmond and hope that the next time you stay with us is even more pleasant than the last.
5 out of 5
Recommended
for Families
by A verified traveler

Posted Jan 1, 2015 on Hotels
Comment from Hotel Management
Apr 25, 2015 by Guest Relations Agent, Hotel Management
Thank you so much for your review. I'm glad you enjoyed your stay at our hotel. Please come and see us the next time you are in the Central Oregon area!